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Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
3010 Catclaw Drive, Abilene, TX, 79606
  • Mall of Abilene
    ‪3 min drive‬
  • McMurry University
    ‪5 min drive‬
  • Dyess Air Force Base
    ‪8 min drive‬
  • Abilene, TX (ABI-Abilene Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About the area

Abilene

With a stay at Big Country Hotel & Suites, SureStay Collection by BW in Abilene, you'll be within a 15-minute drive of Abilene Christian University and Cinemark Century Abilene 12. .This hotel is 1.3 mi (2.1 km) from Mall of Abilene and 2.2 mi (3.5 km) from Wildflower Day Spa.

What's nearby

  • Mall of Abilene - 3 min drive - 2.2 km
  • McMurry University - 5 min drive - 3.9 km
  • Dyess Air Force Base - 8 min drive - 7.0 km
  • Hardin Simmons University - 10 min drive - 11.6 km
  • Abilene Christian University - 11 min drive - 11.1 km

Getting around

  • Abilene, TX (ABI-Abilene Regional) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Whataburger - ‬8 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk

About this property

Big Country Hotel & Suites, SureStay Collection by BW

Hotel in Abilene with free breakfast and a 24-hour business center
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, barbecue grills, and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Abilene? This hotel has 904 square feet (84 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Big Country Hotel & Suites, SureStay Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1006 reviews
Rating 8 - Good. 240 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 57 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was cemented in. Gym closed, one elevator broken. Front desk was more worried about the male guests vs double charging me.
Stayed 1 night in Mar 2025

10/10 Excellent

mason

Business traveller
Disliked: Amenities
This property was pretty nice. I need some updates.It has no pool or gym unfortunately but other than that my room was nice
Stayed 1 night in Apr 2025

6/10 Okay

Lelan

Travelled with partner
Disliked: Amenities
The hotel advertised a pool and fitness center, but a lot of the hotel is in construction. The room was nice, no coffee makers in the rooms the entry door to the room needed adjusting, hard to open and close. Breakfast was out fruit and no breakfast sausage or bacon??? Pricing is okay with no pool or fitness center.
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marcella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Always friendly
Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, we did not get to stay there due to a “ plumbing issue“. We were notified. By Expedia two hours after the issue had occurred knowing that I had just spoken to someone not long before that to confirm our reservation they did not seem to want to help.
Stayed 2 nights in Apr 2025

10/10 Excellent

Loretta L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Nice decor. Wish breakfast was extended later (ended 9 pm). Tub was slippery but can get a non slip mat from front desk. Overall very nice hotel and can walk to couple restaurants.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Affordable and nice hotel

Nice hotel, comfortable bed, decent size room with microwave and refrigerator. Size of refrigerator is really small and not able to set water bottles and drinks in upright position but convenient to keep beverages cold. My only complaint is the shower curtain is up too high not covering around the bottom of tub allowing a lot of water to leak outside tub and into the floor creating a large water puddle after showering. Breakfast could be better with more variety. I would suggest eating at ihop or even a fast food restaurant if you want decent breakfast. Plenty of restaurants not far from hotel. Overall my stay was excellent and this hotel is affordable at last minute trip. I would recommend.
Stayed 3 nights in Apr 2025

4/10 Poor

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is new and clean. The hotel didn’t have the Expedia reservation. The general manager had terrible customer service and was very difficult to work with.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kaylyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safe was very nice, especially when we had to extend our stay. The rooms were very spacious and clean
Stayed 1 night in Apr 2025

6/10 Okay

Dana

Business traveller
Liked: Staff & service, room comfort

4-14/18

All three workers I dealt with were wonderful. I had an issue with the manager more than anything. I had tried shortening my trip by one day off the end and was asking for clarification on pricing. Understandably the manager had a family obligation come up. Although in the mean time that pushed me out of the 'change window'. When booking there was only a cancellation window so that's confusing. After talking multiple times with the front desk and them taking down messages for the manager to call me, no response was ever received. I had paid at the hotel and not online. When I was checking in and out(early) I had even asked to shorten the trip by a day off the end. I was told it would require manager approval and such. Overall the stay was fine, the regular front desk were helpful, manager was a problem.
Stayed 4 nights in Apr 2025

8/10 Good

Verdun

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice place but for the price you would think they would pay for more tv channels not a big deal if just spending night or 2 but all week is different
Stayed 5 nights in Apr 2025

8/10 Good

Verdun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy how clean and nice the place look. The staff were nice and friendly as I asked them about check in/out. I would recommend this place to anyone, with the downside being the elevator had a body odor smell to it.
Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy and personnel were all very nice. Our room was very clean and comfortable for a one night stay. Unfortunately, the complimentary breakfast was not very good. A couple of bites is all we could eat. Coffee was good. Need to put more $$ into the breakfast (scrambled eggs must have been out of a box?; try some link sausages that taste like sausage.). The Taylor County Taphouse for dinner was excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

DOUGLAS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2025

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaaas
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast and really nice!
Stayed 1 night in Mar 2025

8/10 Good

Alexis Rae

Stayed 2 nights in Mar 2025

2/10 Terrible

Janie

Left to dry

After an all day outdoor event, we went to the hotel. With confirmation and itinerary ID just to be told there was no record of our booking . Because the hotel was fully booked they would be able to accommodate us. There was definitely a breakdown in service whether it was 3rd party or in house we were left without a room for the night. I will be hesitant to use either service for future travel plans
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025