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結構便利です。

Staff at the hotel were so kind and attentive. Helped us with wheel chair rental and taxi reservation to the airport. Coin laundry was so helpful. Our room was always kept clean. Stayed in room 1517 and the view from the window was amazing!. We had breakfast buffet for 6 mornings at Ariake. Never get tired of the food, especially the French toast! We would definitely come back to stay at Okura. Thank you,

飯店所在地點相當方便，鄰近三宮各車站與各種美食及餐廳。巷口有激安的殿堂，附近也有lawson與全家便利商店。 飯店位於巷子內，相當安靜，隔音也滿好的。 本次被安排於10樓，在房間的窗戶可看到神戶塔。 飯店內有大浴場，相當舒服。 服務人員相當親切，辦理入住與退房的手續都相當快。 唯一缺點是電梯只有2台，需要花比較多時間等待。

The hotel rooms are spacious,quiet, with very comfortable beds. The service is outstanding as well. The only draw back is there are limited restaurants on Port Island, but they run a shuttle every 20mins for free to Sannomiya station - so really not an isssue. There is a nice convience store at the hotel for drinks, snacks, prepackaged meals, and toiletries. The shuttle also takes you to Shin-Kobe, which is a huge help. They also have a designated bus stop in front of Shin-Kobe, so take advantage of that for the ride to the hotel. I will definitely stay here again in the future.

It was raining when we got to the hotel, and I was immediately offered a towel to help dry off. The staff spoke English well enough to understand what I was saying without any difficulty. The room was spacious, clean, quiet, and had all the amenities that we needed. Only a 10 minute walk to Sannomiya Station made seeing the town a breeze. Also Kobe beef was amazing, highly recommend it.

Value for money. Well kept, clean, excellent service. Shuttle bus to train station an added bonus.