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Viejas Casino & Willows Hotel

4.0 star property

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Property grounds
Lobby
Outdoor pool, open 10:00 AM to 6:00 PM, pool cabanas (surcharge)
Bowling

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Room service
  • Pool

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    ‪1 min walk‬
  • Viejas Outlet Center
    ‪2 min walk‬
  • Cleveland National Forest
    ‪12 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪38 min drive‬

Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Sycuan Casino Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1208)
The price is AU$267
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Sycuan Casino Resort

About the area

Alpine

With a stay at Viejas Casino & Willows Hotel in Alpine, you'll be steps from Viejas Casino and Viejas Outlet Center. .This casino resort is 11.9 mi (19.2 km) from Sycuan Casino and 21 mi (33.7 km) from Barona Casino.
View more Resorts in AlpineOpens in a new window

What's nearby

  • Viejas Casino - 1 min walk - 0.1 km
  • Viejas Outlet Center - 2 min walk - 0.2 km
  • Viejas Bowl - 2 min walk - 0.2 km
  • Cleveland National Forest - 12 min drive - 12.8 km
  • Sycuan Casino - 18 min drive - 19.3 km

Getting around

  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • ‪Baron Long Bar & Grill - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Caffe Adesso - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Grove Steakhouse - ‬1 min walk

About this property

Viejas Casino & Willows Hotel

Adults-only resort with 4 restaurants and a full-service spa
Viejas Casino & Willows Hotel offers 237 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Willows Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Stay in one of 237 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a hot tub. This resort also features concierge services, an arcade/game room, and shopping on site. Hop aboard the complimentary shuttle and get to the casino or shopping center in no time.
Enjoy international cuisine at The Cafe, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square foot of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 21 to April 11:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are available for USD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

The seasonal pool will be open from May 15 to December 03
Pool access available from 10:00 AM to 6:00 PM
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 735 out of 1090 reviews
Rating 8 - Good. 191 out of 1090 reviews
Rating 6 - Okay. 82 out of 1090 reviews
Rating 4 - Poor. 43 out of 1090 reviews
Rating 2 - Terrible. 39 out of 1090 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Will

Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy to walk around
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a enjoyable staystaff was pleasant
Stayed 1 night in Dec 2024

6/10 Okay

Neil

Stayed 1 night in Dec 2024

8/10 Good

Donald Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Cristobal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
overall, I had a positive experience. However, I was charged for snacks that I did not consume “before” checking out, why they would go to my room before return my key?While it's not a matter of the money, I am concerned about the principle of charging customers without giving them a chance to confirm the charges.
Stayed 1 night in Dec 2024

8/10 Good

gregory

Liked: Amenities
Okay
Stayed 1 night in Dec 2024

8/10 Good

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok Sycuan is much better
Stayed 1 night in Dec 2024

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so comfortable, quiet and at Viejas love the shopping and food!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Property conditions & facilities
Wonderful place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Danely

Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade Free parking
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Room was too cold. TV controller was difficult to use.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only dislike was that the water pressure was very low and barely any warm/hot water when I tried to shower. Besides that everything was great and I will return to Viejas Casino & Resort.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Stayed 5 nights in Nov 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very friendly and helpful. Shuttle service was available to get us around.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Denise, SYLMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Outlets within walking distance and at Christmas time they had the outdoor skating rink.
Stayed 1 night in Dec 2024