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The Swan at Grasmere - The Inn Collection group

4.0 star property

Photo gallery for The Swan at Grasmere - The Inn Collection group

Garden
Serves breakfast, lunch and dinner
Exterior
Exterior
Serves breakfast, lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Keswick Road, Grasmere, Ambleside, England, LA22 9RF
  • Grasmere Lake & Rydal Water
    ‪16 min walk‬
  • Dove Cottage
    ‪16 min walk‬
  • Rydal Mount
    ‪5 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room with sofa bed

Superior Double or Twin Room with sofa bed

Superior Double or Twin Room with sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room with Bunks

Family Room with Bunks

Family Room with Bunks

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Budget Double Room

In-room safe, desk, iron/ironing board, free WiFi

Budget Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Ambleside

Located in Ambleside, The Swan at Grasmere - The Inn Collection group is in a rural location, within a 5-minute drive of Wordsworth Museum and Grasmere Lake & Rydal Water. .This hotel is 6.1 mi (9.8 km) from Lake Windermere and 6.7 mi (10.7 km) from Brockhole - the Lake District Visitor Centre.

What's nearby

  • Grasmere Garden Village - 13 min walk - 1.1 km
  • Grasmere Lake & Rydal Water - 16 min walk - 1.4 km
  • Dove Cottage - 16 min walk - 1.4 km
  • Rydal Mount - 5 min drive - 4.7 km
  • Lake Windermere - 9 min drive - 9.8 km

Getting around

  • Windermere Station - 15 min drive
  • John Lennon Airport (LPL) - 129 min drive

Restaurants

  • ‪The Britannia Inn - ‬6 min drive
  • ‪Wainwrights Inn - ‬6 min drive
  • ‪Ambleside Tap Yard - ‬6 min drive
  • ‪Sticklebarn Tavern - ‬10 min drive
  • ‪The Cornish Bakery - ‬6 min drive

About this property

The Swan at Grasmere - The Inn Collection group

Hotel with free parking, near Wordsworth Museum
The Swan at Grasmere - The Inn Collection group offers 46 accommodations with safes and hair dryers. Televisions come with satellite channels.

This Ambleside hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 46 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
At The Swan at Grasmere - The Inn Collection group, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
The Swan at Grasmere - The Inn Collection group has a restaurant on site.
The Swan Inn - This bar specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Inn

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Macdonald Swan Ambleside
Macdonald Swan Hotel
Macdonald Swan Hotel Ambleside
Macdonald Swan
The Swan at Grasmere
Macdonald Swan Hotel
The Swan at Grasmere The Inn Collection group
The Swan at Grasmere - The Inn Collection group Hotel
The Swan at Grasmere - The Inn Collection group Ambleside
The Swan at Grasmere - The Inn Collection group Hotel Ambleside

The Swan at Grasmere - The Inn Collection group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 487 reviews
Rating 8 - Good. 169 out of 487 reviews
Rating 6 - Okay. 64 out of 487 reviews
Rating 4 - Poor. 14 out of 487 reviews
Rating 2 - Terrible. 8 out of 487 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotter than the jobs of hell!!!
I booked this hotel in the langdale valley as a surprise stay for me and my partner. We checked in around 4pm. On arrival the host told us they had a problem with the room the radiator would not switch off and had been like this for a couple of weeks. We entered the room it was hotter than the hobs of hell !! We were told to open the windows and give it half an hour. Which we did but made no difference. Even the host said he could not sleep in that room ? He told us they were fully booked and no other rooms were available. I resorted to finding another hotel in Grassmere called the Swan who found us a room and made it ready for us at an hours notice. My issues with this hotel are… 1 why were we not made aware of the problem with the room “BEFORE “ check in ?? 2 No effort was made to find a local Hotel alternative? 3 The host couldn’t give or authorise a refund on the day . Told us we would receive a call the next day . 4 We didn’t get a call back from the Hotel. 5 We had to call 3 x times left messages asking them to call back which they didn’t . In fact I got through at the 4th attempt. 6 I got no apologies for the state of the room and poor communication. Just told to call Hotels.com for refund. 7 There was no attempt to redeem the situation like offering a discount on another stay etc. My advise to anyone wanting to book this hotel is DON’T !!
Stayed 1 night in Dec 2024

10/10 Excellent

Hugo

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Comfortable, cosy and great value. Breakfast was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Huddersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot for work and stay hotels 2-3 times a week, when I say this hotel is clean I mean immaculately clean. The rooms are spacious and comfy, the staff are incredible but the food in the restaurant was simply stunning. Say hello to Nellie and Nigel and of course Parker the dog.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great short break.
We had a 2 night stay in December. Staff were very friendly and helpful. Room was large and comfortable. Food was great and portions generous. Free parking and WiFi were welcome. Hope to visit again soon.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely no allowance for early check-in. Common areas are lovely and cozy. Great and plentiful breakfast options. We had a long haul to our room lugging suitcases up and down many sets of stairs.
Stayed 1 night in Nov 2024

10/10 Excellent

ALISON MAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable room
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience without braking the bank.
Great short stop for an overnight stay. Welcoming chatty staff, lovely food and clean spacious rooms. Great atmosphere and perfect location for Grasmere village. I'll certainly be going back.
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, great evening meal. Would definitely reccomend stopping at The Swan.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorna

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not up to standard
I really dont like doing this, but we decided that we wouldnt return to the Swann. We have stayed here for years and now it has changed hands and there were quite a few things that we all agreed wasnt up to standard.
Stayed 2 nights in Aug 2024

10/10 Excellent

Neal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for us. Staff absolutey brilliant. Very dog friendly. Superb outside space. Food excellent choice and great quality very well cooked. Only negative was our bathroom which for the larger gentleman was a little small, but clean and well appointed
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Stayed 2 nights in Aug 2024

2/10 Terrible

James

Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family enjoyed a wonderful stay at The Swan. We stayed in a spacious family room that comfortably accommodated us and our two children (bunk beds were a hit!) The room was spotless, comfortable and inviting. The restaurant included kid-friendly options, and everything was delicious. Our only regret is that we couldn't stay longer to enjoy the beautiful setting and garden. Be sure to check out the public footpath off the lane above the hotel!
Stayed 1 night in Aug 2024

8/10 Good

Anne

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at The Swan. Staff were friendly, competent and nothing was too much trouble for them. Only one issue- my TV didn’t work properly and I was unable to access many channels. Normally this would not be an issue as I rarely watch it whilst away., but I missed a lot of the Olympics which I would have liked to see. The staff did their best but were unable to solve the problem. This didn’t impact on my stay however, and I look forward to returning as soon as possible. Thanks to everyone x
Stayed 3 nights in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary customer service
Lovely old inn, recently renovated with lively restaurant, outdoor garden, and a very welcoming atmosphere. The customer service is extraordinary! We were waylaid by a flat tire with no support from the rental agency. The innkeepers were incredibly generous with their time, helping us get back on the road, and also showing us what makes Cumbria a special community. We will never forget our time there!
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil

Travelled with partner
Excellent stay. Great staff, food, drink, surroundings! Just bas pillows! 😩
Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024