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Holiday Express & Suites Portales, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Express & Suites Portales, an IHG Hotel

Property entrance
Exterior
Standard Room, 2 Queen Beds | Room amenity
Spa
Room amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
1901 W 2nd St, Portales, NM, 88130
  • Al Whitehead Field
    16 min walk
  • Oasis State Park
    16 min drive
  • Cannon Air Force Base
    29 min drive
  • Clovis, NM (CVN-Clovis Municipal)
    35 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Inn

Breakfast included
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (318)
The price is AU$170
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Comfort Inn

About the area

Portales

When you stay at Holiday Express & Suites Portales, an IHG Hotel in Portales, you'll be within a 5-minute drive of Al Whitehead Field. .This hotel is 8.9 mi (14.3 km) from Oasis State Park and 12.6 mi (20.2 km) from Blackwater Draw Museum.

What's nearby

  • Al Whitehead Field - 16 min walk - 1.4 km
  • Oasis State Park - 16 min drive - 14.3 km
  • Blackwater Draw Museum - 17 min drive - 20.3 km
  • Cannon Air Force Base - 29 min drive - 30.1 km
  • Clovis Community College - 30 min drive - 34.6 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 35 min drive

Restaurants

  • ‪Juanito's Mexican Restaurant - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panda - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Express & Suites Portales, an IHG Hotel

Hotel in Portales with free breakfast and a fitness center
Holiday Express & Suites Portales, an IHG Hotel offers 65 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, German, Greek, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Holiday Express & Suites Portales, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 315 reviews" "
Rating 8 - Good. 82 out of 315 reviews" "
Rating 6 - Okay. 30 out of 315 reviews" "
Rating 4 - Poor. 9 out of 315 reviews" "
Rating 2 - Terrible. 18 out of 315 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jared

Stayed 1 night in Aug 2024

10/10 Excellent

Graciela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels in the area.
Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!
Stayed 2 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Everything was nice
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They won't return your deposit
It was ok, they just didn't return my deposit yet, and the room was spotless when i left
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

2/10 Terrible

Emilio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Timofey

Overnight staff are not properly trained on how to deal with children doing backflips all night long above you without their parents present.
Stayed 2 nights in Jun 2024

10/10 Excellent

Victor, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

DE LORES, astoria

Liked: Cleanliness, staff & service
We will probably not stay there again.. Unheated pool and non working jets on hot tub.. We paid extra for for a pool. The kids will get in in but not adults. This has been a problem since covid. This is not where you should cutting. I don't mind the cutting of room services, but pool we [paid extra for. DeLores
Stayed 4 nights in Jun 2024

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness
The pool towels were never replenished the entire weekend of our stay. Never saw any staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

DARREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Wanette, Grenville

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
The staff was very family oriented
Stayed 1 night in May 2024

10/10 Excellent

Esmeralda

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all friendly and helpful. We enjoyed our time in the hot tub for a while. The breakfast was great. My kid loved the pancake conveyor belt. It as entertaining and delicious.
Stayed 1 night in Apr 2024

10/10 Excellent

Victor, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024