The staff was especially kind and helpful. The room was very dark and no space to open a suitcase, and forget 2 suitcases! Location is perfect, a few minutes to train and metro. Mold in the shower, shower drain backs up, carpet heavily stained, AC stopped working after 1 day. None of these were show stoppers, just items needing attention. Seemed very secure with front door requiring staff to open to get into the building 24x7. If you are on your own for a quick trip, this is a wonderfully located spot.