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Ozo Hotels Cordial Amsterdam

3.0 star property

Photo gallery for Ozo Hotels Cordial Amsterdam

Front of property
In-room safe, desk, laptop workspace, bed sheets
Lobby
Exterior
Lounge

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rokin 62-64, Amsterdam, 1012 KW
  • Amsterdam Museum
    ‪2 min walk‬
  • Dam Square
    ‪3 min walk‬
  • Anne Frank House
    ‪12 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪31 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View

In-room safe, desk, laptop workspace, bed sheets

Deluxe Double Room, City View

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Amsterdam

With a stay at Ozo Hotels Cordial Amsterdam, you'll be centrally located in Amsterdam, steps from Amsterdam Museum and 3 minutes by foot from Dam Square. .This hotel is 0.6 mi (1 km) from Anne Frank House and 0.3 mi (0.4 km) from The 9 Streets.

What's nearby

  • Amsterdam Museum - 2 min walk - 0.2 km
  • Dam Square - 3 min walk - 0.3 km
  • Anne Frank House - 12 min walk - 1.1 km
  • Leidseplein - 15 min walk - 1.3 km
  • Van Gogh Museum - 8 min drive - 6.2 km

Getting around

  • Rokin Station - 2 min walk
  • Paleisstraat Tram Stop - 3 min walk
  • Amsterdam Airport Schiphol (AMS) - 31 min drive

Restaurants

  • ‪W Amsterdam - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mama Pancake - ‬2 min walk
  • ‪Het Lagerhuys - ‬1 min walk
  • ‪Het Groene Paleis - ‬5 min walk

About this property

Ozo Hotels Cordial Amsterdam

Hotel with a 24-hour front desk, steps from Amsterdam Museum
Ozo Hotels Cordial Amsterdam offers 50 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 50 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 45 per night)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cordial Dam Square
Cordial Dam Square Hotel
Cordial Hotel
Cordial Hotel Dam Square
Hotel Cordial
Hotel Cordial Dam Square
Cordial Hotel Dam Square Amsterdam
Cordial Dam Square Amsterdam
Cordial Hotel Dam Square
Ozo Hotels Cordial Amsterdam Hotel
Ozo Hotels Cordial Amsterdam Amsterdam
Ozo Hotels Cordial Amsterdam Hotel Amsterdam

Ozo Hotels Cordial Amsterdam Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 217 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 220 out of 1001 reviews
Rating 4 - Poor. 142 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Seconds from Rokin train station. Very central. A pleasant 15 minute walk to Amsterdam Centraal station. Lots of shops and eateries nearby. Quick and efficient check in. Walls are not that soundproof so if you happen to be next door to somebody very loud-You will hear them. Room was small but Perfectly sufficient, and I would stay there again
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2024

2/10 Terrible

Elle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights, and I think I only have one positive about this hotel. The location. In great walking distance of everything and good transport links. However… The cleanliness in the room was not ideal. Ripped towels (they did bring clean towels daily however), marks on the lamp shade, dirty toilet brush, mould around the window and wall, loose wires, and a hole in the wall showing wires. On our last night before checkout, I had noticed when the bottom sheet of the bed came loose, there was a big brown stain on the mattress. Granted, I should have checked the bed when we first got in the room, but still, you don’t really expect it to be in that state, and the bed sheets were clean! We decided to just fit the sheet back and deal with it for one last night, as it was quite late at this point, and we would be leaving in the morning. It wasn’t until the morning, we had noticed we both had bites/ red lumps and rash on our ankles/ legs. Obviously we both thought the worst… bed bugs! I didn’t fully inspect the bed, as all I wanted to do was get out of there! But I put two and two together. When we went down to checkout, I complained to reception about it, but they didn’t seem too shocked/ bothered by it. Safe to say I won’t be staying here again. I did check reviews before booking and but nothing seemed to be particularly bad. It wasn’t really a cheap hotel either!
Stayed 3 nights in Jan 2025

4/10 Poor

Jaime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Umar

Stayed 3 nights in Jan 2025

6/10 Okay

Behrouz

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Ariel Kayoko

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Customer Support, I am writing to formally request a refund for my stay at Cordial Hotel, as the conditions of the room fell far below even the most basic standards of cleanliness, comfort, and safety. Despite the hotel's positive reviews and convenient location, my experience was unacceptable and has caused me significant inconvenience and additional expenses. I was assigned Room 104, which the receptionist described as a “nice room.” However, the following issues were immediately apparent: Mold Smell in the Bathroom: The bathroom emitted a strong odor of mold, making it unpleasant and unsanitary to use. Non-Functional Light Fixtures: The light fixture on the left side of the double bed was not working, reducing the room's functionality and comfort. Uncomfortable Bedding: The mattress pad shifted throughout the night, and the pillows were so uncomfortable that I had to use my neck pillow to sleep. Bed Bug Infestation: The most egregious issue, however, was the presence of bed bugs in the room. Unfortunately, by the end of my stay, I suffered from severe bed bug bites all over my body and face. These bites became infected, requiring unexpected medical treatment. The pain and discomfort disrupted my trip, and I incurred additional medical expenses due to this issue. Delayed Response Due to Circumstances: As I was in Amsterdam for only a short time, I could not address this matter sooner. Furt
Stayed 4 nights in Jan 2025

8/10 Good

leah

Stayed 3 nights in Dec 2024

10/10 Excellent

Kerry

Great as always, have been coming here for some time now and as always it is very good
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerry

Great central location, super comfortable beds and friendly staff, I have been coming here for a while now and it is always nice to return, thanks for a wonderful stay
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not clean
Stayed 2 nights in Dec 2024

6/10 Okay

Sameh

Stayed 3 nights in Dec 2024

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly placed city hotel

Perfectly placed to explore the city centre without public transport. 5 minute walk from Dam Square and plenty of shops on the street. Although it’s in a busy area there was no noise at night. Hotel was clean and staff were very friendly and helpful. Free coffee in the lobby was a bonus and saved us time and money in the mornings. Would definitely visit again.
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo getaway

As accommodation goes in Amsterdam, this is one of the better ones. Location is great. Room is modern, but there are signs of wear & tear. However, its clean and cleaners call daily. There was no 'not today' sign if you didn't want your room cleaned, so if you're not it, it will be done when you come back, whether you wanted it or not. The rooms are small, but functional and theres a safe. Theres complementary Tea/Coffee at reception
Stayed 4 nights in Dec 2024

8/10 Good

Bassam Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Arsalan

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Attitude of staff

The hotel was in a perfect location. However, the staff were very rude at times one staff member aggressively began knocking down our door. We took our friends suitcases to the room while they waited for there flight. The bags were sat in our room for approximately 3 hours and the staff at the desk was very aggressive towards us over this. We didn’t have anybody in the room so didn’t understand that this was a big issue? The actions taken by staff member was extremely disappointing and very rude. They proceeded to give us dirty looks every time we past the front desk. Such a shame hotel is small but nice and clean.
Stayed 3 nights in Dec 2024

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Kieron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Yucel

Liked: Staff & service
Disliked: Cleanliness
Great location and staff were great and helpful but the cleanliness could’ve been better. Still for the price I would book again.
Stayed 3 nights in Dec 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness
The hotel is in a great location, we had a small room but was acceptable for our 3 night stay. Staff were friendly. Clean and shower was good.
Stayed 3 nights in Dec 2024

4/10 Poor

Abdul Kerim

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately I had to change rooms as in my first there were bugs on the bed. The rooms generally are not very clean.
Stayed 4 nights in Dec 2024