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Katerina sarayı definitely exceeds expectations. I highly recommend it to anyone looking for a memorable stay in the beautiful city of Kars. An iconic hotel thoughtfully decorated A perfect balance of comfort and hospitality! All of the staff went above and beyond to make me feel welcome and at home. I don’t remember the name of each one of them but they were all professional and nice always ready to help and assist. Miss Melisa, Ebru and Mr Erhan were extremely helpful with everything! Oh not to forget the breakfast was so delicious! What truly sets Katerina Sarayi apart for me is Niko (the cat) and the outstanding service! I may have repeatedly emphasized on the service and hospitality but having stayed in many different hotels around the world I’ve never came across such a beautiful team! Looking forward to go back! Heartfelt Thank you to everyone!

The staff was helpful and friendly. The room was big and comfortable. At times there was a sewer smell but it wasn't extremely strong or constant. The breakfast buffet was good but get there early (before 9 am. If you get there at 9 am or later, everything is empty or only a few things left. When the çay runs out, no more is made. The hotel is located close to everything.

çok misafirperver, temiz küçük otel, sahipleri çok nazik ve çok yardımcı oldular. Kahvaltı kalbimde kaldı: en yüksek kalitede yerel ürünlerden oluşan gerçek bir ziyafet. Bal ve peynirin benzeri sadece Kars'ta bulunur. Şehir merkezinde mükemmel konum. Şiddetle tavsiye edilir!

A great place to stay.

Lovely hotel with a gorgeous Turkish Hammam and pool in a convenient location. The staff were extremely helpful and accommodating, with many suggestions on places to explore. Most sites of interest can be accessed within walking distance. I would definitely stay there again.

The apartment was very clean and comfortable! We loved to be here. The gentleman at reception was very kind and helpful. Thank you so much for everything!