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The hotel was very comfortable. The staff always helpful. Walking distance to Main Street filled with lots of dining choices. Amenities in the hotel are very good. I will stay here again. Thank you for your professionalism.

beautiful historic old russian hotel on the edge of town eay walking to fort and nearby cafes and resturants afternoon tea very nice next to the river relaxing and peaceful away from the bustle of kars staff nice

Room is clean. Location is good, and the owner is friendly and helpful.

This is a well located & comfortable hotel in a lovely historic ‘Baltic’ building. The rooms were very clean and the twin room (we eventually stayed in)was bright and airy & quiet. The service levels in the hotel are best described as ‘indifferent’. The room safe was locks shut but no one seemed to know how to fix it, the breakfast selection was not constantly replenished (constantly had to request replenishment of items). When we first checked in we were allocated an small dark attic room whose ceilings were too low and not practical for someone over six foot. Eventually we were offered the bright twin room on the first floor (shown on this website as the ‘superior’ twin we thought we were booking. We were told on check in that breakfast was included but in checking out we were charged £5 a day for breakfast (which was not value for money and we would not have taken had we known it was extra to our room rate).

The property was good. Breakfast a bit limited but okay. Front desk helpful.

Deniz is a wonderful person and the house is a very pleasant place to be. The surrounding area is a mess, but it is really in the center of the city. I can't understand how a city could let this happen, but it is what it is. It isn't cheap compared to some hotels in the area, but for me it was worth it.