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The staff was very nice and helpful, and the hotel was absolutely fantastic to the price!

Rooms are very spacious and comfortable. It would be nicer having a sauna or some kind of hamam at his property. The playground are with a ping pong table and some darts is quite poor. Overall lovely charming hotel. But the staff made the difference, Saniye, Nesrin and Zeynep were very comforting and made my stay very enjoyable. But Nursen who is leading the restaurant/catering team made the difference. The Food was absolutely amazing and delicious. Just because of that I would book gladly again this establishment. (After making sure she s still running it) thank you Nursen and her husband for a delicious experience. 🙏

Hotel is in the middle of the city, easy access to the transport. Staff is very friendly and supportive, Many they can add more variety to breakfast.

Perfect stay. I loved everything about Kars Oteli. The building is one of the few remaining old Russian mansions in Kars, my room was spacious and comfortable with a wonderful long outside balcony. The bed was superb. The room had a fridge, kettle and coffee machine, also a cafetière. A good breakfast. Most of all Metin Bey was excellent, he found me a Turkish tour (museums, Ani, lake çıldır) for the next day, and helped with every query. He kindly packed me a good breakfast for the doğu ekspresi - lucky as there's no food on the train (only on the tourist one). I highly recommend staying here.

Katerina sarayı definitely exceeds expectations. I highly recommend it to anyone looking for a memorable stay in the beautiful city of Kars. An iconic hotel thoughtfully decorated A perfect balance of comfort and hospitality! All of the staff went above and beyond to make me feel welcome and at home. I don’t remember the name of each one of them but they were all professional and nice always ready to help and assist. Miss Melisa, Ebru and Mr Erhan were extremely helpful with everything! Oh not to forget the breakfast was so delicious! What truly sets Katerina Sarayi apart for me is Niko (the cat) and the outstanding service! I may have repeatedly emphasized on the service and hospitality but having stayed in many different hotels around the world I’ve never came across such a beautiful team! Looking forward to go back! Heartfelt Thank you to everyone!

çok misafirperver, temiz küçük otel, sahipleri çok nazik ve çok yardımcı oldular. Kahvaltı kalbimde kaldı: en yüksek kalitede yerel ürünlerden oluşan gerçek bir ziyafet. Bal ve peynirin benzeri sadece Kars'ta bulunur. Şehir merkezinde mükemmel konum. Şiddetle tavsiye edilir!