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Candlewood Suites Asheville Downtown, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Asheville Downtown, an IHG Hotel

Property amenity
Exterior
Indoor pool
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Pack Square
    2 min drive
  • Wicked Weed Brewing
    2 min drive
  • Asheville Mall
    3 min drive
  • Asheville, NC (AVL-Asheville Regional)
    20 min drive

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior
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Parking included
Free WiFi
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includes taxes & fees
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About the area

Asheville

With a stay at Candlewood Suites Asheville Downtown, an IHG Hotel, you'll be centrally located in Asheville, within a 5-minute drive of The Orange Peel and Harrah's Cherokee Center - Asheville. .This hotel is 6 mi (9.6 km) from Biltmore Estate and 0.1 mi (0.1 km) from Innsbruck Mall.

What's nearby

  • Wicked Weed Brewing - 2 min drive - 2.5 km
  • The Orange Peel - 3 min drive - 2.5 km
  • Harrah's Cherokee Center - Asheville - 3 min drive - 2.6 km
  • Asheville Mall - 3 min drive - 2.1 km
  • Biltmore Estate - 14 min drive - 9.7 km

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Blaze Pizza - ‬2 min drive
  • ‪Cookout - ‬19 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Panera Bread - ‬2 min drive

About this property

Candlewood Suites Asheville Downtown, an IHG Hotel

Hotel with free parking, near The Orange Peel
Candlewood Suites Asheville Downtown, an IHG Hotel offers 103 air-conditioned accommodations with bathrobes and hair dryers. 50-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 103 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Asheville Downtown, an IHG Hotel. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Lux Lounge - Onsite rooftop bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown, an IHG Hotel Hotel
Candlewood Suites Asheville Downtown, an IHG Hotel Asheville

Candlewood Suites Asheville Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 354 out of 482 reviews" "
Rating 8 - Good. 77 out of 482 reviews" "
Rating 6 - Okay. 19 out of 482 reviews" "
Rating 4 - Poor. 9 out of 482 reviews" "
Rating 2 - Terrible. 23 out of 482 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, room comfort
Very clean and modern. Beds are super comfortable. Rooms are spacious. We would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place with a beautiful view on the rooftop bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brigit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved pretty much everything about this hotel. The check in lady was awesome. VERY friendly and kind. The roof top bar was lovely! I loved that; I think some live music would be amazing up there! I loved having our room next to the lobby to be close, but it is definitely noisy in the morning. Did not bother me, but I think anyone who really values quiet will probably not appreciate room 111. I am very hard of hearing so it did not bother me.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the in room kitchen! It’s like home away from.
Stayed 2 nights in Aug 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All good except….
All good except that refrigerator was not cooling correctly. Room 423. Thankfully we didn’t have a great need for the refrigerator, but had we I fear our groceries might have spoiled. Pls service refrigerator ASAP.
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, awesome room with big fridge, stove top, microwave AND dishwasher. Super comfy beds. Great home base to explore Asheville.
Stayed 1 night in Aug 2024

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Plus
Convenient location, clean, and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, Friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean hotel. Location is not super. I reserved a mountain view suite. The room itself was fine, but the view was of the blood bank, so that was kind of disappointing. We also arrived about 11 hours early and I was hoping we could just check in to our room and pay an extra fee, but we couldn't, so it was a bit of a hassle. We had to reserve another room for 7 hours, so that seemed kind of silly. Staff was pleasant. I would consider staying here again if I ever find myself in Asheville again.
Stayed 4 nights in Aug 2024

6/10 Okay

kelley

Disliked: Staff & service
This property was average. Nothing special, no housekeeping, standard room. Nothing special
Stayed 3 nights in Aug 2024

6/10 Okay

Brock

Travelled with partner
Disliked: Property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dolorine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Awesome layout. Clean. Friendly people. And close to downtown. Restaurants walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Robin

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had everything we needed.
Stayed 1 night in Aug 2024

2/10 Terrible

Zaid

Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Liked: Amenities, property conditions & facilities
It was great 10/10 thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Stayed 3 nights in Jun 2024