See all properties

Best Western Plus Augusta Civic Center Inn

2.5 star property

Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
Exterior
In-room safe, blackout curtains, iron/ironing board
Reception
Standard Room, 2 Double Beds, Accessible, Non Smoking | Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
110 Community Drive, Augusta, ME, 04330
  • Augusta Civic Center
    ‪3 min walk‬
  • University of Maine at Augusta
    ‪5 min walk‬
  • Holocaust Human Rights Center of Maine
    ‪11 min walk‬
  • Augusta, ME (AUG-Augusta State)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Comfort Inn Civic Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (664)
The price is AU$236
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Comfort Inn Civic Center

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wyatt

Stayed 5 nights in Oct 2024

4/10 Poor

Michael J

Disliked: Staff & service, property conditions & facilities
Smoke detector went off at 7AM. Two calls to staff desk failed to get anyone to attend. When we went to front desk one of the staff said batteries needed replacing then came to room and removed smoke detector. No concern or apology. etc etc
Stayed 1 night in Nov 2024

2/10 Terrible

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was very rundown. There was a drop ceiling in the bathroom and everything just seemed old and falling apart. Things were fixed using a “landlord special” type repair. Staff was wonderful.
Stayed 1 night in Nov 2024

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, cheap, and convenient to get to the highway and most otger attractions in the area.
Stayed 2 nights in Nov 2024

4/10 Poor

Trudy

Disliked: Cleanliness, property conditions & facilities
Property is conveniently located near I 95 and close to shopping areas. I have stayed here in the past.Staff is friendly, nice little breakfast area. However, the rooms are getting a bit rundown and I won’t stay here again based on my recent experience. First, I thought the rates were a bit high for November at about $200/night Canadian, but it was a long weekend so, based on past experiences I booked the property. The room was basic, seemed clean but a bit run down (chipped paint, saggy curtains etc.). On our way to dinner the hallway reeked of marijuana even though it is a No Smoking hotel. We went to go to sleep around 11:00 pm, I pulled back the sheets to reveal pennies in the bed. My daughter’s bed also had sheets with hairs and , obviously had not been changed. I called down and asked for new sheets and we remade the beds ourselves. I reported this that evening, the next morning and at checkout. Despite my reporting concerns about the room, the room was never cleaned while we were there (2nights) and not one of the staff made any effort to make amends. Won’t be staying again between that experience, price and overall rundown state of the hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

There is nothing I didn’t like. Just that everything was average
Stayed 1 night in Oct 2024

10/10 Excellent

Sheri

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room—loved it!
Stayed 1 night in Oct 2024

6/10 Okay

Deborah, Saco

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very dated. No pool. Staff is wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.
Front Desk Staff both morning & evening were very friendly, cordial & professional, room was very clean. Had a great experience.
Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was the highlight of this stay - they were very friendly and helpful at every instance. On the flip side, this hotel is definitely past its prime and it shows. The room was dingy and poorly maintained, there was substantial road noise from the near by highway, and the bathroom required some TLC before use.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Teagan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast staff
Stayed 1 night in Sep 2024

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
A friend and I spent a night for an event. The staff was very friendly and the rooms were clean and nice
Stayed 1 night in Sep 2024

4/10 Poor

Amanda

Travelled with partner
Disliked: Amenities, property conditions & facilities
Shouldn't be a best western plus seeing that the property seems to be run down.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this facility are the best! Whatever you need they can make it happen. The staff are the most courteous and customer focused.The breakfast had a varied menu all 4 days we were there and the food was delicious, probably the best we have ever had in all of our travels. It was a pleasure staying there and we will return since many of our relatives live there. Thank you!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick overnight stay on our trip through Maine. Clean room, big bathroom, comfy bed, all the usual amenities. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff. Well located and easy to access from the highway, Close to shops and several restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024