The complimentary coffee and check-in staff were good, but everything else was awful. The games are extremely limited, the gaming floors claustrophobic and the games themselves clearly rigged against the gambler. Walking around the floors, one could clearly see that the last people who used the machines “won” a fraction of what they put into the slots. One or two would be “the odds,” but this was the case at every machine we looked at.
Other casinos incentivize gamblers, but this one doesn’t so much as offer a free breakfast. Pathetic.
What’s worse, we were given a fourth-floor room at the very end of the hall on a floor otherwise used by staff.
Among our many misfortunes during our stay: No ice machine on our floor. A malfunctioning Thermostat. And a smoke alarm that kept going off from 4:30 to 5 in the morning while we were trying to sleep. That’s when the broken box spring wasn’t keeping me up with lower back pain and noise every time I tossed and turned, which was a lot.
The room was either stuffy to the point of mouth breathing or cold as a walk-in freezer. The shower seemed to have a mind of its own. Random banging in the hall throughout the night. Worst hotel stay in my life. We’ll be taking our business to Courtyard Marriott next time.