The property looks very nice and there was sufficient parking. Weird check-in procedure: park, call the number in your confirmation email and then wait until the duty manager(?) comes out, tells you which room you’ve been allocated, hands you a key and leaves you standing there. This appears to be a hangover from the pandemic, as does the text of the confirmation email, although none of the staff was masked.
The room was adequate, but not special, which is ok for the price in Hertfordshire. There was free Wi-Fi. The tv had a very short list of programmes, but that didn’t matter because it thought it was showing programmes for lunchtime on the following day, so evening shows were unavailable. The en-suite shower room was clean with complimentary toiletries and nice fluffy towels. The water pressure was excellent. Other amenities: hairdryer, iron & ironingboard, trouser press, kettle and drink fixings. With windows closed, the room itself wasn’t as noisy as I’d feared, being situated alongside a very busy road, but it was quite warm on the two nights I stayed and to get any sleep I had to close them when I went to bed. No a/c. The mattress was past its best and when I stripped it before I left, I found it very stained. Yuk.
A continental breakfast is included in the price and a cooked breakfast costs a small additional sum. The ladies who served breakfast were friendly and accommodating. The baked goods weren’t fresh. Defrosted?
Not the best, nor yet the worst.