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The Royal Sutton

3.5 star property

Photo gallery for The Royal Sutton

Interior
Exterior
Superior Double Room
Interior detail
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
High Street, Sutton Coldfield, England, B721UD
  • Place, Sutton Park
    ‪8 min walk‬
  • Place, Sutton Coldfield Mall
    ‪9 min walk‬
  • Place, New Hall Valley Country Park
    ‪15 min walk‬
  • Airport, Birmingham (BHX)
    ‪26 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Family Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Single Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

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About the area

Sutton Coldfield

Located in Sutton Coldfield, The Royal Sutton is within a 15-minute drive of Villa Park and Bullring & Grand Central. .This hotel is 14.8 mi (23.9 km) from National Exhibition Centre and 8.5 mi (13.7 km) from Utilita Arena Birmingham.

What's nearby

  • Vesey Gardens - 3 min walk - 0.3 km
  • Holy Trinity - 3 min walk - 0.3 km
  • Sutton Park - 8 min walk - 0.7 km
  • Sutton Coldfield Mall - 9 min walk - 0.8 km
  • New Hall Valley Country Park - 15 min walk - 1.3 km

Getting around

  • Sutton Coldfield Station - 3 min walk
  • Birmingham Airport (BHX) - 24 min drive

Restaurants

  • ‪Cafe Botanico - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Bottle of Sack - ‬10 min walk
  • ‪Browns Sutton Park - ‬13 min walk
  • ‪Costa Coffee - ‬6 min walk

About this property

The Royal Sutton

The Royal Sutton offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
Stay in one of 22 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. This hotel also features complimentary wireless internet access and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of The Royal Sutton, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Free self parking is available onsite.
The Royal Sutton has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property has a club and a live music venue on site. Guests should expect a high level of noise until 3 AM on Fridays, Saturdays, and Sundays before bank holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Sutton Coldfield The Royal Hotel Sutton Hotel

Royal Hotel Sutton Sutton Coldfield

Hotel The Royal Hotel Sutton Sutton Coldfield

Hotel The Royal Hotel Sutton

The Royal Hotel Sutton Sutton Coldfield

Royal Hotel Sutton

Royal Sutton Sutton Coldfield

Royal Sutton

Royal Sutton Sutton Coldfield

The Townhouse Sutton

The Royal Sutton Hotel

The Royal Hotel Sutton

The Royal Sutton Sutton Coldfield

The Royal Sutton Hotel Sutton Coldfield

The Royal Sutton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 72 out of 255 reviews
Rating 8 - Good. 68 out of 255 reviews
Rating 6 - Okay. 62 out of 255 reviews
Rating 4 - Poor. 27 out of 255 reviews
Rating 2 - Terrible. 26 out of 255 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Dr Richard Baynham

Business traveller
Liked: Cleanliness, staff & service
They may have decorated, but wasn’t impressed Cold bathroom Bed was comfortable
Stayed 1 night in Feb 2026

4/10 Poor

Iain

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

Daian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query.
Stayed 2 nights in Nov 2025

6/10 Okay

David

Stayed 3 nights in Dec 2025

4/10 Poor

Oliver

Liked: Amenities
Disliked: Property conditions & facilities
Cold room due to old windows ubable to close fully and only small heater. The noise from the pub is not a reasonable amount it is excessive, coupled with the noise from outside made it impossible to relax or sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 3 nights in Dec 2025

4/10 Poor

Alicia

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is fine - nothing special but what you'd expect and generally fine. However, there was no wifi and I was told this was an ongoing problem - no solution or compensation offered. I had made it clear on booking that I was travelling for work, but regardless I would have expected wifi in 2025. Disappointing.
Stayed 1 night in Nov 2025

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed on 1st floor on a Saturday night and the noise level was very bad from the bar and customers downstairs until after 3am.. 4 hours without sleep. Breakfast was however great & staff very nice.
Stayed 1 night in Nov 2025

6/10 Okay

Yaw

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Stayed 2 nights in Nov 2025

6/10 Okay

Jessica

Stayed 2 nights in Nov 2025

2/10 Terrible

Graham

Liked: Cleanliness, staff & service
Disliked: Amenities
I have to say that the playing of loud thumping music on the night (Saturday night) of my stay in the bar downstairs until 02:30 in the morning is 100% effective in ensuring no-one staying in a Royal Sutton Hotel room can possibly get any sleep what-so-ever. My naivety in booking a hotel above a disco I suppose but, rest assured, it will never happen again. I do thing that any advertisements for The Royal Sutton should carry a stark warning that SLEEP INPOSSIBLE BEFORE 02:30 AM is a fact. You're welcome ......
Stayed 1 night in Nov 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and bubbly
Stayed 1 night in Oct 2025

6/10 Okay

Tanja

Stayed 1 night in Oct 2025

8/10 Good

Juan, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine but the noise on friday and saturday night until 2:30 am is TERRIBLE and IMPOSSIBLE to sleep..
Stayed 7 nights in Oct 2025

6/10 Okay

Andrew

Travelled with group
Disliked: Property conditions & facilities, room comfort
The Royal Sutton is a Hotel/Pub with a large downstairs bar and a stage/dance area. They tend to host events/bands at the weekends whose performances last into the early hours past 2am, so good if you are into that sort of thing but not the place to be if you like an early night and uninterrupted sleep - the noise is extremely loud (I really mean that) and permeates through all bedrooms. To be fair, it does mention the entertainment hours and noise on their website, but just understand that this venue is not intended to be a quiet weekend getaway! The rooms are fairly average if you are viewing them in comparison to a pub-style B&B, but pricey and a little dilapidated if you are going to compare them to a Hotel chain. They are really in need of a refurbishment; for instance the window frames are original/antiquated, grubby with peeling paint and no double glazing, so if you are near the main road you will hear quite a lot of external noise. The room I stayed in was big enough, but overall it was sparsely finished and couldn't be described as anything other than basic accommodation. There is quite a bit of parking off the main road to the side and around the back of the hotel. So that shouldn't be a worry if you need to leave your car overnight. Some of the spaces around the back are very tight and unsuitable for large cars, but if you go into the overflow area (down a small ramp) there are plenty more spaces that are less cramped.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service
The location mainly because it was very close to where we were supposed to be over the weekend
Stayed 1 night in Oct 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels I have ever stayed in. Run down, rooms were very basic, not very clean, clearly not been invested in their upkeep. We had a leak and a broken blind and had to switch rooms. We had three children with us and there was music blasting until 1:30am both nights. The pictures make it look better than it was.
Stayed 2 nights in Sep 2025

6/10 Okay

Kirt

Business traveller
Liked: Cleanliness, staff & service
Heating in room did not work. Carpets didn’t seem clean. There was a blood stain on bed sheets under quilt. Staff was amazing and friendly.
Stayed 1 night in Sep 2025

8/10 Good

Don

Stayed 2 nights in Sep 2025

6/10 Okay

Jacqueline

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and lovely food. Staff were very polite and professional.
Stayed 1 night in Sep 2025

4/10 Poor

Tom

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff great, downstairs areas (bar, restaurant, food, etc) great. Bedrooms were really grim - horrible smell (stale cigarette smoke) and can't open any windows in the bedrooms. Would never book again for that reason which is such a shame as the staff are great
Stayed 2 nights in Sep 2025

6/10 Okay

Keith

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025