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The Royal Sutton

3.5 star property

Photo gallery for The Royal Sutton

Interior
Exterior
Interior detail
Exterior
Desk, iron/ironing board, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View map
High Street, Sutton Coldfield, England, B721UD
  • Place, Sutton Park
    ‪8 min walk‬
  • Place, Belfry Golf Club
    ‪9 min drive‬
  • Place, Villa Park
    ‪12 min drive‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Superior Double Room

Desk, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, iron/ironing board, bed sheets

Family Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, iron/ironing board, bed sheets

Standard Double Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

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About the area

Sutton Coldfield

Located in Sutton Coldfield, The Royal Sutton is within a 15-minute drive of Villa Park and Bullring & Grand Central. .This hotel is 8.5 mi (13.7 km) from Utilita Arena Birmingham and 14.8 mi (23.9 km) from National Exhibition Centre.

What's nearby

  • Sutton Park - 8 min walk - 0.7 km
  • Belfry Golf Club - 9 min drive - 9.7 km
  • Villa Park - 12 min drive - 10.5 km
  • Utilita Arena Birmingham - 17 min drive - 14.4 km
  • Bullring & Grand Central - 17 min drive - 14.7 km

Getting around

  • Sutton Coldfield Station - 3 min walk
  • Birmingham Airport (BHX) - 24 min drive

Restaurants

  • ‪Cafe Botanico - ‬8 min walk
  • ‪Station Sutton Coldfield - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Bottle of Sack - ‬10 min walk
  • ‪Tapri Indian Bar & Grill - ‬10 min walk

About this property

The Royal Sutton

Hotel in Sutton Coldfield with a nightclub and a 24-hour front desk
The Royal Sutton offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
Stay in one of 22 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. This hotel also features complimentary wireless internet access and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of The Royal Sutton, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Free self parking is available onsite.
The Royal Sutton has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property has a club and a live music venue on site. Guests should expect a high level of noise until 3 AM on Fridays, Saturdays, and Sundays before bank holidays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Sutton Coldfield The Royal Hotel Sutton Hotel
Royal Hotel Sutton Sutton Coldfield
Hotel The Royal Hotel Sutton Sutton Coldfield
Hotel The Royal Hotel Sutton
The Royal Hotel Sutton Sutton Coldfield
Royal Hotel Sutton
Royal Sutton Sutton Coldfield
Royal Sutton
Royal Sutton Sutton Coldfield
The Townhouse Sutton
The Royal Sutton Hotel
The Royal Hotel Sutton
The Royal Sutton Sutton Coldfield
The Royal Sutton Hotel Sutton Coldfield

The Royal Sutton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 235 reviews
Rating 8 - Good. 65 out of 235 reviews
Rating 6 - Okay. 58 out of 235 reviews
Rating 4 - Poor. 22 out of 235 reviews
Rating 2 - Terrible. 25 out of 235 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities, room comfort

Ok for a couple of nights, staff were great

Good sized double room with shower/bath, nice and light, found the bed comfortable. hanging space for clothes. Iron and ironing board(though only 2 hangers), tea/coffee/biscuits, hair dryer. Staff helpful and very friendly, free parking, nice selection on breakfast menu. Fresh towels provided on our 2nd day and bed made and tea/coffee refreshed. Down side was our room faced the road which was very busy and noisy, also very stuffy, though we opened a window second night and actually slept reasonably well despite the noise ( probably because I barely slept the night before). To be fair staff did offer to see if they had another room but we were only there 2 nights in any case. Shower a bit slippery so could probably do with a shower mat and extractor didn't seem to work. TV reception was poor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2025

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

In need of refurbishment.

Whilst the pub and restaurant parts of The Royal have been recently refurbished and are very nice, the same cannot be said for the hotel part. It is very dated, shabby and in desperate need of refurbishment. There are steep narrow stairs up to the accommodation so totally unsuitable for anybody with access needs. The room was clean despite the issues with dated fittings. The door handle was like some kind of Chinese puzzle and generally took about 5mins to lock from either side. In our room, we had 2 very old dirty secondary double glazed windows which would not open at all. The heated towel rail in the bathroom was permanently on and impossible to turn off making the room like a sauna when the bathroom door was open, which may be nice in winter but was intolerable on a hot July night. To make matters worse, they provided a small electric fan which was so noisy as to make it unusable if you were trying to sleep. We stayed there two nights so asked for the fan to be changed and the heated towel rail to be fixed so it could be turned off but neither was done. The other main problem was, even if we had been given a quieter fan, it would have been pointless as the thumping repetitive beats of the night club held in the pub on Friday and Saturday nights went on until 2am were so loud they may have well just set up a speaker right outside our door. The only upside was the staff who were generally friendly and helpful even though they failed to remedy the issues with the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet with wonderful staff. No noise from downstairs. Even had a drink downstairs before retiring for the night
Stayed 1 night in Jul 2025

6/10 Okay

Mahwish

Liked: Cleanliness, staff & service
Hotel was very neat and tidy
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for me.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrea

Disliked: Property conditions & facilities

Sadly uncomfortable.

Unfortunately on a summer day when the temperature outside was high our room had the heated towel rail on full blast, no way of opening windows. The heat in the room was extraordinary and very uncomfortable. I usually find the good in everything but sadly this was poor, as was the state of cleanliness in the bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN

Stayed 1 night in Jan 2025

10/10 Excellent

Norrie

Business traveller
Liked: Property conditions & facilities
Great location, lovely staff indeed and food was nice
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Victoria

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

the was a RAVE on downstairs !!!

The stay was awful, didn't sleep at all. There was a RAVE on until 3am that felt like you where in it in your room. There was no mention when we booked it that there was music event on down stairs. at the end of the day we booked a room above a pub so under stand noise but not a RAVE until early hours of the morning. When we checked in they where doing a sound check and we asked what was going on and the girl laughed. When I mentioned that it didnt state an even on booking she said oh its normally only a Friday Saturday but we doing in on Thursday this week. but no apologies or anything.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable stay

Staff were good
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Cracked bathroom sink High step into bath and no grab rails to support you getting in and out at correct height No bedside sockets Positive comfy bed Too expensive per night for not the best quality standards. Was just convenient for what we needed it for.
Stayed 1 night in Dec 2024

8/10 Good

Phyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, helpful staff. Noisy at weekends.

The staff - brilliant. Zoya on reception carried my case up and down stairs. Let me borrow a fan heater. Keiran, the bar manager, sorted my food out with the chef (I have a dairy intolerance). The hotel needs upgrading in certain areas. It is a night spot on Friday and Saturday night, my ear plugs dealt with the music, the revellers leaving unbelievable noise for about 40 minutes 3am to 3.40am. I was warned about the music!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed with the food menu, lukewarm food. We had terrible trouble with the door lock, even the staff had problems! The staff were all very friendly and helpful. We would come back.
Stayed 2 nights in Nov 2024

8/10 Good

S

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Handy for me
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Liked: Cleanliness, staff & service, room comfort
Friday night was good, Saturday night was unbearably noisy from party revellers and loud music, and cars beeping their horns went on until gone 3 in the morning.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness
Nice location and convenient. Decent VC dining options and room was ok as I paid under £80. However this seemed like a family run hotel and the manager who checked me in was very familiar and called me “mate” on a few occasions and dropped the odd f*#k word into conversations which didn’t offend, but still not professional at checkin desk
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unhappy stay

very steep stairs to climb, very noisy through the double glazed windows & a card only payment sorry not a repeat stay for me
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Average hotel

Reasonable hotel, comfortable,.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Nice and clean.
Stayed 1 night in Sep 2024

6/10 Okay

Mohammad

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Comfortable but past it's sell by

The staff were great and really friendly. The hotel is clean. It is let down by it's condition, it's severely outdated.
Stayed 1 night in Sep 2024