I really don’t know how this hotels reviews are so high. 1) the buffet breakfast was nothing to brag about, what they called scrambled eggs were absolutely disgusting. 2) the room I had reserved isn’t the type they had for me, I had requested two beds and they had one available. Luckily this was ok for our stay since not everyone was able to come. 3) as soon as you walk in the first set of doors there is humidity and black mold everywhere 4) the hotel doesn’t have regular tv, it uses Roku which is not something I normally use 5) the tv didn’t actually work. I asked for help and they said change the input button or I can put you in a different room. I didn’t want to change rooms, we had our dogs with us and I did not feel like taking the large dog kennel apart and back together all over again.. the night person came up pushed all the buttons and again offered to put
Us in another room… morning came manager wouldn’t
Be available until 3 pm, we were
Not going to waste the one full day we had in the area waiting for a tv fix which was important to help keep our pups calm and quiet from all the noises of the hotel, switched rooms only
To get a smaller room with no freezer
Which we needed for our coooler the next
Day and also had tons of
Black mold. Finally did tell the manager
Whom apologized, said that they were trying to switch over to a new
Cable provider and they stated they couldn’t refund the day that they normally would have because I booked it through a third party…