citizenM Boston North Station

4.0 star property

Photo gallery for citizenM Boston North Station

Interior
King Room Downtown View
Exterior
Terrace/patio
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • The Freedom Trail
    ‪4 min walk‬
  • Museum of Science
    ‪10 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

King Room Downtown View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Boston

With a stay at citizenM Boston North Station, you'll be centrally located in Boston, steps from TD Garden and 11 minutes by foot from Faneuil Hall Marketplace. .This hotel is 0.5 mi (0.8 km) from Museum of Science and 0.5 mi (0.8 km) from Massachusetts General Hospital.

What's nearby

  • TD Garden - 2 min walk
  • Massachusetts General Hospital - 10 min walk
  • Faneuil Hall Marketplace - 11 min walk
  • New England Aquarium - 17 min walk
  • Boston Common - 18 min walk

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • ‪Hub Hall - ‬2 min walk
  • ‪City Winery - ‬5 min walk
  • ‪Big Night Live - ‬2 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪The Greatest Bar - ‬1 min walk

About this property

citizenM Boston North Station

Central hotel connected to a shopping center in West End with a 24-hour fitness center
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 272 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with international cuisine at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • In-room accessibility
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • TV channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2302 out of 3110 reviews
Rating 8 - Good. 496 out of 3110 reviews
Rating 6 - Okay. 177 out of 3110 reviews
Rating 4 - Poor. 72 out of 3110 reviews
Rating 2 - Terrible. 63 out of 3110 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana, Lancaster

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly people
Stayed 2 nights in Oct 2024

2/10 Terrible

isabela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in experience, customer service is poor.. had to book an additional room but staff redirected me to book thru their website because they said the price was different in person. Prior to booking this hotel i called the number on the website to ensure i can upgrade to a bigger room to sleep 3 and the rep. Confirmed they had a room that fits 4 but in perosn they asked me to book a 2nd room for 1 person or lose my money for the first room book thru travelocity. The rep. Didnt finish helping me when she's moved on to anyone else that areived after me. She also mentioned that my sexond room would not have a view if i didnt upgrade to premium and it did have a window view just not to the city buildings.
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Will definitely come back and stay at the same place
Stayed 4 nights in Nov 2024

10/10 Excellent

Marwane

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience for my first time in biston.
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to restaurants/pubs.
Stayed 6 nights in Nov 2024

10/10 Excellent

Colleen

Stayed 1 night in Nov 2024

10/10 Excellent

Shea H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Shea H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alexys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Very great and convenient hotel. Will definitely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is fantastic! Cute and quirky with seriously great staff. The rooms are small but impeccably clean with great views. The hotel is surrounded by tonnes of places to eat, lots of sports bars and within walking distance to tourist spots. I really loved my time here and when I come back to Boston, I will book in again. No brainer
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect fun spot for a quick couples weekend.
Stayed 1 night in Nov 2024

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really sleek hotel, staff courteous, nice esthetic, great location my only slight complaint would be the bathroom layout. There’s absolutely no privacy so all your business will be heard lol, and the room was a bit dusty but overall not a bad hotel I would recommend.. Just be advised that if you go with someone, the bathroom situation will be very interesting lol
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location and everything was great! Jerry and staff were very helpful :)
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

UMPAWAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Betsy

Liked: Cleanliness, amenities
The ambience
Stayed 2 nights in Nov 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Scott

Disliked: Cleanliness
The shower is a container with your toilet. GROSS! Sink is next to your bed. How thought of this nasty.
Stayed 1 night in Nov 2024