DoubleTree by Hilton Boston - Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Exterior
Superior Room, 1 King Bed, Non Smoking
Breakfast, lunch, dinner served; American cuisine
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    ‪11 min walk‬
  • Newbury Street
    ‪12 min walk‬
  • Copley Place
    ‪15 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

King Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 34.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Boston

Located in Boston (Bay Village), DoubleTree by Hilton Boston - Downtown is within a 15-minute walk of Boston Common and Newbury Street. .This hotel is 0.8 mi (1.2 km) from Copley Place and 0.9 mi (1.5 km) from Copley Square.

What's nearby

  • Boston Common - 11 min walk
  • Copley Square - 17 min walk
  • New England Aquarium - 3 min drive
  • Boston Convention and Exhibition Center - 5 min drive
  • TD Garden - 5 min drive

Getting around

  • Tufts Medical Center Station - 1 min walk
  • South Station - 13 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪Royale Boston - ‬4 min walk
  • ‪Rock Bottom Restaurant & Brewery - ‬5 min walk
  • ‪Wisteria Restaurant - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a 24-hour fitness center, near Boston Common
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 267 guestrooms featuring flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy American cuisine at Wisteria, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 3 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered valet parking on site (USD 63.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:00 AM: USD 23.00-23 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Wisteria

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 118 out of 1008 reviews
Rating 4 - Poor. 69 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Zachary

Stayed 2 nights in Nov 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, room was perfect, and location was centralized to all the places we wanted to visit while in Boston.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacob T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lively atmosphere and yet very comfortable. The stay was conveniently near the Orange line and wasnt hard to travel around the city while enjoying our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Francine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night, but I loved the property and the towels were plush. Very convenient to transportation, walkable, safe, well lit, close to Tufts which i loved. Also the area was convenient for dining, close to downtown and Chinatown. I will definitely stay again for personal travel, as this was a business trip.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok stay. Fairly decent location near to Boston Common and the Orange Tufts line makes this a great base for a stay. Good quality breakfast with a range of options and top notch service. Quite a bit of building upgrade work being carried out during our stay. There is never a good time for this but we did not receive any notification and reception did not tell us on arrival.

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on this property are excellent. Very friendly and knowledgeable about the area. They also helped save me from the crisis of leaving something behind!
Stayed 4 nights in Oct 2024

6/10 Okay

Sharon

Travelled with group
Liked: Amenities
They were doing some remodeling so it was kind of a mess. Probably should have had them move us to a different area. The staff was very helpful! Bar was nice and bartender made very good drinks. Restaurant just average but handy
Stayed 5 nights in Oct 2024

10/10 Excellent

Nusli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Aimee

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Kristin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Lena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the entertainment.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Toilet was broken, desk lamp wouldn’t turn off, pillows were uncomfortable
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
The worst experience I've ever had.
We were on the first floor, and it was annoyingly noisy outside all night. Furthermore, my cay got nasty scratches while valet parking, but no one was held responsible for the damage.
Stayed 1 night in Oct 2024

10/10 Excellent

veronica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with young kids they loved China Town and easy walk to Boston Commons. Service is amazing and we would stay here again. Love Boston
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Siri, Campbell

Stayed 2 nights in Sep 2024

10/10 Excellent

Vijay

Stayed 1 night in Sep 2024

10/10 Excellent

Toshiko, Brookline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!!
Stayed 3 nights in Sep 2024