Holiday Inn Express Boston by IHG

2.5 star property

Photo gallery for Holiday Inn Express Boston by IHG

Property amenity
Lobby
Point of interest
Coffee service
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
69 Boston St, Boston, MA, 02125
  • Northeastern University
    ‪3 min drive‬
  • Boston Convention and Exhibition Center
    ‪4 min drive‬
  • Copley Place
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Roll Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Living Room)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Boston

In the heart of Boston, Holiday Inn Express Boston by IHG is within a 5-minute drive of Boston Convention and Exhibition Center and Boston Museum of Fine Arts. .This hotel is 2.7 mi (4.3 km) from Hynes Convention Center and 2.8 mi (4.5 km) from Copley Place.

What's nearby

  • Boston Convention and Exhibition Center - 4 min drive
  • Hynes Convention Center - 5 min drive
  • Boston Common - 6 min drive
  • Fenway Park - 6 min drive
  • TD Garden - 7 min drive

Getting around

  • Andrew Station - 8 min walk
  • Boston JFK-UMass Station - 18 min walk
  • Logan International Airport (BOS) - 15 min drive

Restaurants

  • ‪Panera Bread - ‬5 min walk
  • ‪Applebee's - ‬8 min walk
  • ‪110 Grill - ‬5 min walk
  • ‪Dunkin - ‬11 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Holiday Inn Express Boston by IHG

Hotel with free breakfast, near Boston Convention and Exhibition Center
Holiday Inn Express Boston by IHG offers 174 air-conditioned accommodations with minibars and safes. 25-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 25-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride on the shuttle (surcharge), which operates within 4 miles.
A complimentary on-the-go breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Boston? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and 2 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 4 miles
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free on-the-go breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3000 square feet)
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 25-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Holiday Inn Express Boston by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for a decent price.
Stayed 1 night in Nov 2024

10/10 Excellent

Salomon

Stayed 2 nights in Oct 2024

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To be imporved
Was great overall. Staff no complaints. But its mainly the room itself. Old carpet the smell of carpet is ewww even with the bomb smell they privided it didnt help much. Its stuff your noce and hard for people with allergies. The shower well the shower head is c.... hard to wash yourself properly or wash kids cause its a fix to the wall head. Change those 2 and i would greatly keep coming back. Also parking was charged at front desk when no where it was mentionned when bought our stay. So thats a no go either
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area of the hotel was a bit sketchy
Stayed 2 nights in Nov 2024

10/10 Excellent

Yassamin

Stayed 1 night in Oct 2024

8/10 Good

Elissa

Travelled with partner
Liked: Staff & service, amenities
Easy access to the shopping area with being able to walk. The hotel offered shuttle rides to the airport that were easy to accommodate.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jamal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Try bad experience. Could not get the pick shuttle from the Airport to the hotel although we booked and we were given promises that the driver was on his way but after an hour and half he never showed up. The prices given doesn’t worth the stay. Too much for a below avg hotel. Very bad experience and we will never do it again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Spraha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to navigate the area. This hotel is in a nice, safe, walkable neighborhood. Close to restaurants, and only ten minute walk to main train station. Room was clean and updated furniture.
Stayed 3 nights in Oct 2024

8/10 Good

Edison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only fault was the noise from the highway 24 hours a day. Great shopping near by & 10 minute walk to MBTA red line station.
Stayed 5 nights in Oct 2024

8/10 Good

Basel

Liked: Cleanliness, staff & service, property conditions & facilities
Just a hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Janice

Stayed 1 night in Sep 2024

10/10 Excellent

Anjie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. 10mins walk from subway station.
Stayed 2 nights in Oct 2024

8/10 Good

Todd

Stayed 1 night in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark, Ramona

Stayed 7 nights in Oct 2024

8/10 Good

Phyllis

Liked: Cleanliness, staff & service
Run down looking
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shopping mall within walking distance was very convenient and there were many interesting dining options very close. We also enjoyed the free breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great environment, great people/staff
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reconsider if you are going to book this hotel ❗️
Noisy airplanes take-off from very early morning around 6:45am, we could hardly have good sleep everyday during stays. Windows could not be opened to breathe fresh air for sometimes,
Stayed 3 nights in Oct 2024

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities
On our first night into town from Colorado to Boston our plane came in late around 9:30- 10 . So I made a call directly to hotel to inform we are on our way & was assured, we were good . Got there with my family of 6 after midnight & was told our room was given away & there was nothing that could be done about it , but a 1 queen and the floor . In the morning went to talk with someone & was just dissatisfied on any interest to make things right as well as being locked in the breakfast area due to the time without warning . So my wife made a decision 1) it would be better to sleep in our rent a car than come back there , but we lucked out at the Marriott & was 180 degrees better I would not suggest anyone to let your family of 4 young children stay the night there absolutely horrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, good breakfast close to a lot of places
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024