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Holiday Inn Express Boston, an IHG Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Boston, an IHG Hotel

Property amenity
Point of interest
Lobby
Lobby
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
69 Boston St, Boston, MA, 02125
  • Northeastern University
    ‪3 min drive‬
  • Boston Convention and Exhibition Center
    ‪5 min drive‬
  • Copley Place
    ‪6 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Roll Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Roll Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Room)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Living Room)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

View from room

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Boston South Bay

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (670)
The price is AU$243
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Home2 Suites by Hilton Boston South Bay

About the area

Boston

In the heart of Boston, Holiday Inn Express Boston, an IHG Hotel is within a 5-minute drive of Boston Museum of Fine Arts and Boston Convention and Exhibition Center. .This hotel is 2.7 mi (4.3 km) from Hynes Convention Center and 2.8 mi (4.5 km) from Copley Place.

What's nearby

  • Boston Museum of Fine Arts - 5 min drive
  • Boston Convention and Exhibition Center - 5 min drive
  • Hynes Convention Center - 5 min drive
  • Boston Common - 6 min drive
  • Fenway Park - 6 min drive

Getting around

  • Andrew Station - 8 min walk
  • Boston JFK-UMass Station - 19 min walk
  • Logan International Airport (BOS) - 15 min drive

Restaurants

  • ‪Panera Bread - ‬5 min walk
  • ‪Applebee's - ‬7 min walk
  • ‪110 Grill - ‬5 min walk
  • ‪Dunkin - ‬11 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Holiday Inn Express Boston, an IHG Hotel

Hotel with free breakfast, near Boston Convention and Exhibition Center
Holiday Inn Express Boston, an IHG Hotel offers 174 air-conditioned accommodations with minibars and safes. 25-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 25-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride on the shuttle (surcharge), which operates within 4 miles.
A complimentary on-the-go breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Boston? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and 2 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.

Languages

English, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 4 miles
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free on-the-go breakfast available 7:00 AM–9:00 AM on weekdays and 7:00 AM–9:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3000 square feet)
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 25-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Holiday Inn Express Boston, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1005 reviews" "
Rating 8 - Good. 245 out of 1005 reviews" "
Rating 6 - Okay. 103 out of 1005 reviews" "
Rating 4 - Poor. 57 out of 1005 reviews" "
Rating 2 - Terrible. 60 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Phyllis

Liked: Cleanliness, staff & service
Run down looking
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shopping mall within walking distance was very convenient and there were many interesting dining options very close. We also enjoyed the free breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great environment, great people/staff
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reconsider if you are going to book this hotel ❗️
Noisy airplanes take-off from very early morning around 6:45am, we could hardly have good sleep everyday during stays. Windows could not be opened to breathe fresh air for sometimes,
Stayed 3 nights in Oct 2024

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities
On our first night into town from Colorado to Boston our plane came in late around 9:30- 10 . So I made a call directly to hotel to inform we are on our way & was assured, we were good . Got there with my family of 6 after midnight & was told our room was given away & there was nothing that could be done about it , but a 1 queen and the floor . In the morning went to talk with someone & was just dissatisfied on any interest to make things right as well as being locked in the breakfast area due to the time without warning . So my wife made a decision 1) it would be better to sleep in our rent a car than come back there , but we lucked out at the Marriott & was 180 degrees better I would not suggest anyone to let your family of 4 young children stay the night there absolutely horrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, good breakfast close to a lot of places
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Travelled with family
We got in really early from our cruise and were allowed to eat breakfast and hang out in the lobby. The chairs were so comfortable my husband fell asleep. A room was ready early and we were allowed to check in early. So pleased.
Stayed 1 night in Oct 2024

6/10 Okay

Robert, Hanford

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were very nice. Property was very nice and safe. Staff were not very customer friendly. We got to the hotel several hours early. I have a severe back problem and wanted to check in early ( willing to pay early check in) but there were no rooms available. Was told if I stuck around they would let me know when one was available. So I waited in the lobby for several hours. I was never called. At a couple minutes before 3pm ( normal check in time) I went to the desk and was told my room was now ready. I found out that the rooms had been ready for more than 2hours. The clerk didn’t even recognize that I had been waiting even though she was the one who had me wait. Terrible customer service.
Stayed 1 night in Oct 2024

8/10 Good

Robert, Hanford

Travelled with partner
Nice place to stay. Conveniently located close to mall area. Various restaurants within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Audra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
Room rate was ridiculous. Our beautiful suite in Martha's Vineyard was almost the same price. On top of that, There is an airport shuttle, but they charge for it. Staff was exceptional and bed was very comfy.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemarie Eva

Stayed 6 nights in Aug 2024

6/10 Okay

colin

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Party on Patio outside Window
Our stay was fine. Room appeared clean and comfortable. We had a 1st floor room with the hotel patio outside our window. We were both awakened at 3:30 am from a group of 12+ adult people partying loudly on the patio. Not happy about that.
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Matthew, Inver Grove Heights

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Frances

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Hope

Business traveller
Liked: Staff & service
Disliked: Cleanliness
n/a
Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport, quiet, good breakfast selection.
Stayed 1 night in Sep 2024

8/10 Good

Dena

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The gentleman that check is in was awesome. The other staff at the desk were rude and acted like they were being put out by us being there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ruth

Liked: Property conditions & facilities
Great experience
Stayed 1 night in Sep 2024