While the property was pretty clean, the overall impression left quite a bit to be desired. Tiles missing on the upstairs bathroom floor, massive paint peeling over the shower, missing baseboard and bathroom wall base areas... only provided with (2) bath towels, no hand towels or washcloths for (5) people. Missing detailed entrance instructions - you need to enter the main door after entering the combination, then head upstairs where you unlock the apartment door. We are used to classy VRBO stays where the beds are made with beautiful comforters, extra pillows, extra blankets, drink coasters and alarm clocks, well-built or antique furniture, towel sets for each person, and other special touches... unfortunately, none of that was evident. The outside was grungy, weedy, and completely unkempt. The home itself has a ton of character and potential, just on overall air of neglect..