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The Craftsman Inn & Suites

3.5 star property

Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Lunch and dinner served, American cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Green Lakes State Park
    ‪3 min drive‬
  • Syracuse University
    ‪13 min drive‬
  • JMA Wireless Dome
    ‪15 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Traditional Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Fayetteville

When you stay at The Craftsman Inn & Suites in Fayetteville, you'll be near the airport, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 9.3 mi (14.9 km) from JMA Wireless Dome and 12.7 mi (20.4 km) from New York State Fairgrounds.

What's nearby

  • Green Lakes State Park - 3 min drive - 1.9 km
  • Syracuse University - 13 min drive - 12.7 km
  • SUNY Upstate Medical University - 13 min drive - 15.1 km
  • Destiny USA - 14 min drive - 17.1 km
  • JMA Wireless Dome - 15 min drive - 15.0 km

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Hancock Intl. Airport (SYR) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trapper's Pizza Pub - ‬6 min drive
  • ‪Mario & Salvo's Pizzeria - ‬5 min drive
  • ‪Red Robin - ‬8 min walk
  • ‪Dosa Grill - ‬4 min drive

About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and a 24-hour fitness center
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 89 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a ballroom, and a vending machine.
Enjoy American cuisine at The Craftsman Wood Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Fayetteville? This hotel has 2025 square feet (188 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1011 reviews
Rating 8 - Good. 179 out of 1011 reviews
Rating 6 - Okay. 51 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 10 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always.
Stayed 2 nights in Jan 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anne-Renee

Stayed 1 night in Jan 2025

10/10 Excellent

James, Miami Beach

Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome...
Great place to stay... staff are very friendly. Great breakfast!!!
Stayed 1 night in Dec 2024

8/10 Good

Pam

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
I love this hotel and it’s location and will stay there again in December this year as we have the last 4 years. The lack of daily housekeeping is noticeable. I have no problem with this, but some heavy duty cleaning is needed about every three months. There is an obvious dust ring around the room where the vacuum is not reaching all the way to the wall and the molding is also dusty. Otherwise the room is clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Joylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rashid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, unique, clean and overall an enjoyable stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this wasn't the typical roadside hotel with a fixed up lobby and beat up rooms, which is what we usually seem to stumble into on road trips. Looked like a nice, cozy restaurant next door, but we didn't get to take advantage.
Stayed 1 night in Dec 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating, easy and friendly check in and beyond wonderful room.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here after having a horrible and unsafe experience at another hotel. They were so friendly, accommodating and understanding. The staff checked in on us to see if everything was ok. The restaurant staff was so nice and thoughtful. Food was Devine.
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant is incredible
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quinn is efficient and kind to all the guests and associates she works with. Craftsman house is a great choice in this area! The restaurant is good as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Breakfast generous. Bed very comfortable. Rooms very quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason, Plymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch customer service. Sunday receptionist allowed me to arrive early as I left another hotel that was so disappointing for my first night in Syracuse. She relieved my anxiety so much and my stay was excellent. You have a customer for life.
Stayed 1 night in Dec 2024

10/10 Excellent

Zhixia

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice with an excellent restaurant!
Stayed 1 night in Dec 2024

10/10 Excellent

grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly efficient staff and clean room
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed ourselves
It wasn't the most modern room I've stayed in but it was clean and comfortable and quiet. The floors do squeak a little when you walk, but that is part of the charm It is definitely more of an inn than a hotel. We really enjoyed ourselves. My one suggestion would be that the lounge area and the junior suite needs to have a TV on the wall as well
Stayed 2 nights in Dec 2024

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Loves the Craftsman motif.
Stayed 1 night in Dec 2024