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The Craftsman Inn & Suites

3.5 star property

Photo gallery for The Craftsman Inn & Suites

Terrace/patio
Lunch and dinner served, American cuisine
Lobby sitting area
Meeting facility
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Towne Center Mall
    ‪8 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪11 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(69 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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  • Air-conditioning
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About the area

Fayetteville

When you stay at The Craftsman Inn & Suites in Fayetteville, you'll be near the airport, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 9.3 mi (14.9 km) from JMA Wireless Dome and 12.7 mi (20.4 km) from New York State Fairgrounds.

What's nearby

  • Towne Center Mall - 8 min walk - 0.7 km
  • Gage Home Museum - 10 min walk - 0.9 km
  • Old Erie Canal Historic State Park - 11 min walk - 1.0 km
  • Stickley Museum - 13 min walk - 1.1 km
  • Green Lakes State Park - 2 min drive - 1.5 km

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Hancock Intl. Airport (SYR) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Sunoco Express Mart - ‬2 min walk
  • ‪Fayetteville Free Library - ‬15 min walk
  • ‪Tully’s - ‬5 min walk

About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with a 24-hour fitness center and free breakfast
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a ballroom and a vending machine.
Enjoy American cuisine at The Craftsman Wood Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Fayetteville? This hotel has 2025 square feet (188 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

The Craftsman Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1035 out of 1383 reviews
Rating 8 - Good. 230 out of 1383 reviews
Rating 6 - Okay. 79 out of 1383 reviews
Rating 4 - Poor. 22 out of 1383 reviews
Rating 2 - Terrible. 17 out of 1383 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was hot and dry. No hot water on the evening of Nov 10 Breakfast options were all high fat, low protein options Coffee was hot but very weak side entrance very difficult to maneuvere through with luggage cart Parking lot was very difficult to find a space in the evening on return to the hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Shrey

Very enjoyable stay
Stayed 1 night in Oct 2025

10/10 Excellent

James, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

2/10 Terrible

Katharine

Staff incompetency and nefariou
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra, Massapequa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Second time and will def stay again when in area. Great hotel.
Stayed 1 night in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Nice big room. Very clean. Comfy bed. Goodxrestaurabt next door
Stayed 1 night in Nov 2025

10/10 Excellent

Nadine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Clean and pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

XIAOHANG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities
Enjoy it
Stayed 1 night in Nov 2025

10/10 Excellent

Liliam Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Affordable, beautiful accommodation!
Stayed 1 night in Oct 2025

10/10 Excellent

Breanna

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Oct 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great! The staff are friendly, the rooms are clean and restaurant is amazing!
Stayed 1 night in Oct 2025

10/10 Excellent

Carla Vanina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful place to stay in Syracuse. The inn has a cozy, charming feel and all the essentials, with a lovely touch of tradition. The restaurant is excellent, the bar is inviting, and the beds are genuinely comfortable. What stood out most was the people: friendly, present, and quick to help. Things aren’t always perfect anywhere, but here you always know who to talk to—and they actually resolve it. That’s a world apart from the typical chain hotel, where an ‘issue’ often turns into a stressful guessing game about who’s responsible. I'll definitely stay here on my next trip upstate NY.
Stayed 1 night in Nov 2025

10/10 Excellent

LESLIE, little rock

Stayed 5 nights in Oct 2025

10/10 Excellent

LESLIE, little rock

Travelled with group
Everything was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. It’s nice and quaint with a great little restaurant connected.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

We
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Kimberly was absolutely lovely - very warm, helpful, and knowledgeable! She greets everyone with a smile and welcomes them into the hotel. Even late at night as we purchased items from the market, she was still bubbly and helpful. The room was average - could use a refresh. The paint is peeling off the bathroom walls, shower leaks, hallway carpets are dingy. The room was clean and the temperature was perfect. The gal who worked at the front desk overnight (she was there around 6am and gone by the time we checked in that evening) is incredibly rude and unprofessional. We arrived earlier than expected and came in to see if we could possibly pay for an additional night so that we could check in early around 6am. She was sitting outside in the rocking chairs instead of being present in the hotel. She never said hello or welcomed us in any way. She simply said how can I help you in the most uninviting way possible. As I explained that we wanted to pay the extra night so we could check in early, she cut me off and said you’ll have to pay for an extra night - we don’t do early checkins. I said I understand that - that is exactly what I’m asking to do. Then she informed me that we could not do that because there were no rooms with two queen beds available. That part is obviously not her fault or so we thought. We left and came back that evening around 5pm. We found out that there were in fact plenty of rooms available 12 hours ago, but at that point it didn’t really matter.
Stayed 2 nights in Oct 2025

10/10 Excellent

Braden

Stayed 1 night in Oct 2025

10/10 Excellent

Marcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the location. Room was clean. Restaurant was too full for us to try but there are plenty nearby. We stayed one night with our dog and staff was very friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

This is my favorite place to stay in Syracuse.
Stayed 4 nights in Aug 2025