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The Craftsman Inn & Suites

3.5 star property

Photo gallery for The Craftsman Inn & Suites

Lunch and dinner served, American cuisine
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility
Exterior
Lunch and dinner served, American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

View map
7300 E Genesee Street, Fayetteville, NY, 13066
  • Place, Towne Center Mall
    ‪8 min walk‬
  • Place, Old Erie Canal Historic State Park
    ‪11 min walk‬
  • Place, Green Lakes State Park
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪16 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 King Bed, Roll-in Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds, Roll-in Shower

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Fayetteville

When you stay at The Craftsman Inn & Suites in Fayetteville, you'll be near the airport, within a 15-minute drive of Syracuse University and Destiny USA. .This hotel is 9.3 mi (14.9 km) from JMA Wireless Dome and 12.7 mi (20.4 km) from New York State Fairgrounds.

What's nearby

  • Towne Center Mall - 8 min walk - 0.7 km
  • Gage Home Museum - 10 min walk - 0.9 km
  • Old Erie Canal Historic State Park - 11 min walk - 1.0 km
  • Stickley Museum - 13 min walk - 1.1 km
  • Green Lakes State Park - 2 min drive - 1.5 km

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Hancock Intl. Airport (SYR) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Sunoco Express Mart - ‬2 min walk
  • ‪Tully’s - ‬5 min walk
  • ‪Circle K - ‬18 min walk

About this property

The Craftsman Inn & Suites

Hotel in Fayetteville with free breakfast and a 24-hour fitness center
The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a ballroom and a vending machine.
Enjoy American cuisine at The Craftsman Wood Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Fayetteville? This hotel has 2025 square feet (188 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Craftsman Wood Grille

Things to do

  • 24-hour gym
  • Evening entertainment

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,025 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craftsman Fayetteville
Craftsman Inn
Craftsman Inn Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville

Reviews

The Craftsman Inn & Suites Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 995 out of 1328 reviews
Rating 8 - Good. 221 out of 1328 reviews
Rating 6 - Okay. 75 out of 1328 reviews
Rating 4 - Poor. 22 out of 1328 reviews
Rating 2 - Terrible. 15 out of 1328 reviews

Reviews

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe since I was alone. Staff very friendly and I love the breakfast! The only thing I would say to improve is my room was not cleaned once. I stayed 3 nights. Other than that I loved it!
Lovely restaurant steps away
Stayed 4 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Anniversary Stay

The room was clean and everything was perfect! Loved the sliding doors to separate bedroom from living area.
Stayed 1 night in Aug 2025

6/10 Okay

Sardar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is extremely run down, the rooms need an extremely makeover. Dont go off the pictures, they are not what the hotel is
Stayed 1 night in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friend recommended and very happy we chose for our trip. Plan to return on future trips to area
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio was very spacious clean very comfortable restaurant delicious and convenient area nice I will recommend this hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their craftsman-style decor is fun and attractive, and the staff is very helpful. After a small glitch with our room booking was discovered, we were upgraded to a lovely suite! We enjoyed our stay very much and will definitely plan to stay at The Craftsman again next time we are in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bernard

Stayed 1 night in Aug 2025

4/10 Poor

Richard, Aurora

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. This is a one star hotel and not worth $300-400 a night!!! I have stayed in $50/night hotels that were far far better! The WiFi does not work at this hotel at all. Went to desk and they said it must be your phones. Um no, everyone in our party had zero WiFi service. (And the region has terrible cell service.) Also we couldn’t get them to clean our room or give fresh towels! We asked twice AND left tag off our door for 3 1/2 days. No cleaning at all or towels despite us asking. There’s not enough parking. You can’t use the entrance due to construction. And poor signage telling you where to go to the side. It’s just not even an average level hotel, let alone a high end one worth so much money each night.
Stayed 3 nights in Aug 2025

8/10 Good

Vanessa, Oakland Gardens

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Pretty modern and Very clean!
Stayed 2 nights in Aug 2025

8/10 Good

Yiu Wa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is nice, beds are comfortable. The room is mostly clean. however what holds me back to give 10 out of 10 is the shower stall has a bit of mold at the bottom and they could use a better more function and adjustable shower head. Overall I highly recommend this Hotel and will come back again.
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Staff & service
Friendly staff, clean rooms and nice bar/restaurant
Stayed 1 night in Aug 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable, everything was clean and well kept. However, the front entrance of the hotel was under construction and there was inadequate signage about how to actually enter the hotel. I had to walk around in the dark for several minutes before finally asking another guest in the parking lot how to find the entrance. They directed me to a side entrance with a tiny sign, that I never would have noticed on my own. Also, breakfast options were limited and disappointing, and the breaksfast area was not well staffed - one morning they ran out of coffee and there was no one around to re-fill it, another morning there were no napkins and again no one to ask for more. Finally, I was not offered the VIP benefits I was entitled to.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Craftsmen Hotel is quaint, comfortable and overall great stay! Staff were friendly and very helpful. Loved my stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

janeane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. The resturant was very nice. Breakfast was ok. They offered coffee, juices, yogurt, bagels, pastries, cereal from a dispenser that didn't look very appetizing and fruit. And a waffle maker. The location was nice there is a shopping plaza right across the steet with a grocery store, resturants and other stores. Not far from different state parks and things to do. We enjoyed our stay. Would recommend and stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon, Livonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel furnished entirely in craftsman style. It’s very comfortable, quiet, and serves a great breakfast. We had dinner at the hotels restaurant - it’s a first class steakhouse with terrific food and attentive service. We’ve eaten there many times and it’s always good. It’s great to just stay at the hotel so we could enjoy an extra glass of wine with desert!
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable couples retreat

Front desk staff was very helpful. Room was super comfortable and clean. Love the mosaic tiled bathroom. Great bar - perfect dry dirty Martini. Breakfast was meh, but lots of places for that close by if you need something more than continental basic.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Leilani, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying here. Very well maintained. Convenient and close to many stores and restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 1 night in Aug 2025