Staff were friendly, but room was old, run down and dirty (water leak stains on ceiling, drapes half falling down, stained carpet and roach in hallway). Hot tub was out of order, which was the only reason I reserved here. There were space heaters in pool hallway and laundry room, so building clearly has issues. I would have left, but room was paid on my company credit card and it would have been too much hassle. Be aware, price is cheap for a reason.