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Comfort Inn And Suites Hamburg

2.5 star property

Photo gallery for Comfort Inn And Suites Hamburg

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Indoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hilbert College
    ‪5 min drive‬
  • Hamburg Fairgrounds
    ‪6 min drive‬
  • Highmark Stadium
    ‪8 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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Holiday Inn Express Hotel & Suites Hamburg by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1126)
The price is AU$267
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Holiday Inn Express Hotel & Suites Hamburg by IHG

About the area

Hamburg

With a stay at Comfort Inn And Suites Hamburg, you'll be centrally located in Hamburg, a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium. .This hotel is 10.4 mi (16.7 km) from KeyBank Center and 11.3 mi (18.2 km) from Buffalo Niagara Convention Center.

What's nearby

  • Hilbert College - 5 min drive - 4.4 km
  • Hamburg Fairgrounds - 6 min drive - 4.7 km
  • Hamburg Gaming at the Fairgrounds - 6 min drive - 4.7 km
  • Buffalo Raceway - 6 min drive - 4.6 km
  • Highmark Stadium - 8 min drive - 8.1 km

Getting around

  • Buffalo-Exchange Street Station - 17 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 25 min drive

Restaurants

  • ‪The Fairgrounds - ‬7 min drive
  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Hamburg Gaming - ‬6 min drive
  • ‪Cyclone Bar - ‬6 min drive

About this property

Comfort Inn And Suites Hamburg

Hotel in Hamburg with free breakfast and a fitness center
Comfort Inn And Suites Hamburg offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn And Suites Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 430 out of 1152 reviews
Rating 8 - Good. 339 out of 1152 reviews
Rating 6 - Okay. 186 out of 1152 reviews
Rating 4 - Poor. 96 out of 1152 reviews
Rating 2 - Terrible. 101 out of 1152 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Jill

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is under renovation so there was construction going on everywhere. All of the amenities they advertised were out of service during renovation. The room we had was very dirty, staff clearly didn’t clean, the second bed in our room the frame was fully broken and you could not lay on the bed at all. Close to Highmark which is why we came but location and the staff being very pleasant were the only good features.
Stayed 2 nights in Dec 2024

8/10 Good

Diana

Stayed 1 night in Dec 2024

2/10 Terrible

Margaret

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room had faulty electric. No pool or weight room open. this was not mention prior to arrival anywhere. Staff was great. management was not.
Stayed 2 nights in Dec 2024

6/10 Okay

Carrie

Travelled with partner
Disliked: Amenities
Property was under construction.
Stayed 2 nights in Dec 2024

2/10 Terrible

Trent

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they say it has trailer parking, there is none. The hotel looked like it was falling apart and the pool and gym were both closed. We didn't even stay, we didn't feel safe there.
Stayed 1 night in Dec 2024

10/10 Excellent

Amarjit

Travelled with family and small children
Liked: Cleanliness, staff & service
There were a few bugs / bettles in the room. Am sure, its a on off case. The indoor pool was not operational. That was a bummer. The staff is very congenial and helpful. Kudos to them. Overall, its bang for the buck.
Stayed 1 night in Dec 2024

2/10 Terrible

Steven

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front staff was very nice and great when we stayed there Our room was dirty The key to get in our room didn’t work so the front desk had to let us in every time very inconvenient. We were told we would get a discount for the inconvenience however it did not happen. Overall very not impressed with the experience
Stayed 2 nights in Dec 2024

4/10 Poor

Dani

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

4/10 Poor

Stacey

Disliked: Property conditions & facilities, room comfort
Mehhh
We took cold showers 2 out of 3 days there, the toilet seat was barely secured to the toilet, missing artwork from the wall but the hangers were still in the wall, tvs were very old, very strong smelling cleaner/deodorizer in hallways.
Stayed 3 nights in Dec 2024

6/10 Okay

Ernest

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Leslie

Travelled with family
Liked: Staff & service, room comfort
Comfortable
The hotel,was ok for my son and I nothing special. Very helpful front desk,beds are comfortable.bathroom really need a updating.
Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful
Stayed 1 night in Dec 2024

8/10 Good

Frank, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with the motel at the price. Not the newest, but everything is functional. No safety concerns with the neighborhood. Biggest drawback is that it is that my window is literally less than 100 feet from the NY State thruway. Traffic is loud!
Stayed 1 night in Dec 2024

4/10 Poor

Gord

Travelled with group
Liked: Property conditions & facilities
I was charged 3 times for early checkin and haven’t been reimbursed
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family
.
Stayed 2 nights in Dec 2024

4/10 Poor

JoAnn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower rod was coming out of the wall. The heat was off and took hours to get warm. Towels were soiled and so was comforter on one of the beds. The hotel needed some serous TLC
Stayed 1 night in Dec 2024

10/10 Excellent

A. Kenneth

Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is convenient. It needs a good facelift. The ceiling in the bathroom was peeling, as well as the wallpaper in several places in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

kerstin

Stayed 1 night in Nov 2024

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No staff at the front desk
The front desk was not covered by anyone the night-morning of Dec 10th. The sign at the desk stated if assistance was needed to ring the bell that was on the front desk or call a given phone number. No one responded to the bell and no one answered the phone. I was told by the front desk staff on Dec 9th she would be there the next morning to assist me with a change in my reservation however she was not there.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Was close to Buffalo Bills Stadium and very friendly atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the cleanliness and the kindness of the staff
Stayed 3 nights in Nov 2024