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Smart Suites, Ascend Hotel Collection

2.5 star property

Photo gallery for Smart Suites, Ascend Hotel Collection

Fireplace
Exterior
Individually furnished, desk, laptop workspace, blackout curtains
Business centre
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1700 Shelburne Rd, South Burlington, VT, 05403
  • University of Vermont
    ‪7 min drive‬
  • Church Street Marketplace
    ‪8 min drive‬
  • Waterfront Park
    ‪9 min drive‬
  • Burlington, VT (BTV-Burlington Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

South Burlington

Located in South Burlington, Smart Suites, Ascend Hotel Collection is within a 10-minute drive of Shelburne Farms and Champlain College. .This hotel is 3.7 mi (6 km) from University of Vermont and 4.1 mi (6.5 km) from University of Vermont Medical Center.

What's nearby

  • Champlain College - 7 min drive - 5.9 km
  • University of Vermont - 7 min drive - 6.1 km
  • Church Street Marketplace - 8 min drive - 6.8 km
  • University of Vermont Medical Center - 9 min drive - 6.6 km
  • Waterfront Park - 9 min drive - 7.4 km

Getting around

  • Burlington Union Station - 12 min drive
  • Burlington Intl. Airport (BTV) - 8 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪Burlington Bagel Bakery & Cafe - ‬2 min drive
  • ‪Panera Bread - ‬16 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Smart Suites, Ascend Hotel Collection

Hotel with free breakfast, in the vicinity of Shelburne Farms
Smart Suites, Ascend Hotel Collection offers 81 accommodations with complimentary bottled water and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves.

This South Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 81 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Smart Suites, Ascend Hotel Collection. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in South Burlington? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.0 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.0 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smart Suites Hotel South Burlington
Smart Suites South Burlington
Smart Suites
Smart Hotel South Burlington
Smart Suites
Smart Suites, Ascend Hotel Collection Hotel
Smart Suites, Ascend Hotel Collection South Burlington
Smart Suites, Ascend Hotel Collection Hotel South Burlington

Smart Suites, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was very clean and the bed really comfortable. Hotel was quiet and we were grateful to have found a pet-welcome hotel. We stayed for four nights; on the second and third nights, we could smell cigarette smoke coming through a vent into the shower/toilet part, which was rather unpleasant. Had to keep the door shut.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park and fly

Park and dly out of Manchester. Shuttle is easy to the airport and back. Rooms are clean, only stayed one night
Stayed 1 night in Feb 2025

10/10 Excellent

Teres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed is comfortable
Stayed 1 night in Apr 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book one a room with a tub but didn’t get it but everything else was good
Stayed 2 nights in Mar 2025

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stench and Bedbugs

Stench & Bed Bugs!! My parents and I used to stay at the Smart Suites frequently when I was attending school in the Burlington area. Back then the hotel was always clean and comfortable. Unfortunately, things have changed. Upon arrival and parking in the hotel lot I saw an individual by the dumpsters and trees with a roaring fire going in a metal trash can. It was an alarming welcome. Inside, I was instantly aware of a strong odor in the halls and my room. The odor was hard to take. I was grateful I could open the windows to slightly mitigate it. I also bought febreeze at a nearby store to try to further help.Unfortunately I was still very aware of the smell. And it made my partner nauseous. The front desk staff said they were unable to help solve the issue beyond spraying the hallway with their own air freshener. When I returned home i immediately went to clean myself and my belongings and noticed a bed bug while showering. I will never stay at The Smart Suites again and I will warn anyone thinking of staying there not to.
Stayed 1 night in Mar 2025

8/10 Good

britney

Liked: Cleanliness, staff & service
Staff were excellent and helpful. Can be noisy at certain times. Need some renovation done but will book again if I ever in Burlington again
Stayed 7 nights in Mar 2025

8/10 Good

Nicholas

Stayed 4 nights in Mar 2025

8/10 Good

Nicholas

Stayed 4 nights in Mar 2025

10/10 Excellent

Florenchine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, affordable and free breakfast. Thank you!
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office was very friendly and efficient. Room was great
Stayed 1 night in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Jan 2025

8/10 Good

KING

Liked: Cleanliness, staff & service, property conditions & facilities
Room a little smelly otherwise good stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janine, east haven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in friendly staff clean and secure
Stayed 1 night in Mar 2025

8/10 Good

Gary

Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

dave

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff were friendly and attentive. room was clean, but counters/corners of the kitchen were a bit dirty. Keurig machine was dirty as well. I'd stay there again for the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There was blood on the wall and when asked to replace the breakfast trays after they were emptied it took over 20 minutes.
Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Travelled with family

Fine for one night

Overall, our stay was fine for one night. No heat was on when we walked into our room. The insides of the cabinets in the kitchen did not seem finished and therefore unclean. The beds were uncomfortable. The front desk staff was nice and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Check in was great and fast. Room is nice and cozy as usual
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall

Comfortable easy hotel for a couple of days.
Stayed 1 night in Feb 2025