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Crystalbrook Flynn

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Flynn

Exterior
Premium bedding, minibar, in-room safe, desk
Outdoor pool
View from property
Wine bar, ocean views, open daily

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Cairns Night Markets
    4 min walk
  • Esplanade Lagoon
    4 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    11 min drive

Room options

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Harbour King

Harbour King

Harbour King

  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom

Urban Suite One Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail
Crystalbrook Bailey
Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (615)
The price is AU$221
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Crystalbrook Bailey

About the area

Cairns

With a stay at Crystalbrook Flynn in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Marlin Marina. .This luxury hotel is 0.7 mi (1 km) from Cairns Central Shopping Centre and 0.2 mi (0.3 km) from Cairns Night Markets.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Esplanade Lagoon - 4 min walk - 0.4 km
  • Cairns Marlin Marina - 7 min walk - 0.6 km
  • Reef Fleet Terminal - 7 min walk - 0.7 km
  • Cairns Central Shopping Centre - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Rattle N Hum - ‬1 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Crepe - ‬4 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk

About this property

Crystalbrook Flynn

Luxury Cairns hotel in Cairns Central Business District with a full-service spa
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
Make yourself at home in one of the 311 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Boadwalk Social, a family restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: AUD 38 for adults and AUD 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 682 reviews" "
Rating 8 - Good. 132 out of 682 reviews" "
Rating 6 - Okay. 38 out of 682 reviews" "
Rating 4 - Poor. 10 out of 682 reviews" "
Rating 2 - Terrible. 11 out of 682 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in middle of town
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and easy, central location. Only issue is that parking is limited
Stayed 4 nights in Sep 2024

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent facilities, will stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel stay I have had in many years. I regularly travel for work (this was a personal trip) and could not fault this location. I loved the lap pool each morning, the staff upgraded my room to a glorious sea view room, it is literally in the heart of Cairns CBD. Rooms are well appointed, clean and everything runs seamlessly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern rooms. Comfortable beds
Stayed 2 nights in Aug 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Strange no do not disturb notices in rooms or make up room. And no exit without worrying about check out at counter
Stayed 3 nights in Aug 2024

8/10 Good

Javier Andres

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

scott

Stayed 1 night in Aug 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here Top class facilities and the hotel is really nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Crystalbrook speciality is woke virtue signalling with no substance. They claim to be saving the world but neglect guest service and facilities. They have a tablet full of word salad instead of a compendium but it doesn't tell you how to operate the very poor lighting or other room features. Yes, the lighting needs instructions! The only option there is to not be disturbed is via the tablet, choices are: "for rest of the day or rest of your stay". No more signs like do not disturb or make up my room, that would be too convenient for guests. Even when you call them to not to make up your room, that instruction does not make it to staff, they turn up anyway. They do not accept the legal tender of Australia because "germs" but they don't spend any time removing germs from common places like door handles, elevators etc. (They do not mention how much they profit from charging transaction fees). We booked a harbour view king. The room was very small and had 2 king singles pushed together. We asked for a room with a real king bed and were moved accordingly. The next room was much larger with a lounge area and well appointed. The illuminated light switches next to the bed never dim. The hotel is in a convenient location and is generally comfortable and the staff are polite and helpful.
Stayed 15 nights in Jul 2024

10/10 Excellent

neville

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything.
Stayed 7 nights in Aug 2024

6/10 Okay

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a sea view room. It’s nicely appointed, clean and everything you need. The bathroom is modern and had consumables available for us to use. What they don’t tell you is your room is in the Esplanade Tower. Boom, boom, boom. You’re right above a night club. Boom,boom, boom. Hope you didn’t come here to relax. Boom, boom, boom. The sound goes on all evening. And while it is a sea view, what you actually see are mud banks in the distance and the roof of the nightclub off your tiny balcony. It’s ok, but it’s not premium.
Stayed 3 nights in Aug 2024

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel right in the middle of Esplanade. Of note- no beach there- only mud. For beach experience you would have to drive to Trinity beach which is 20 min away. But this area is central for everything else- food, excursions and shopping.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Only thing is the address is for the rear of the hotel, not the main reception/lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter, Katherine East

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is super clean, spacy, very quiet and close to all amenities. The king size bed is very firm and comfortable, those pillowsare soft.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, View Royal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend a week relaxing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and facilities
Stayed 1 night in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was closed to avrything....shooping ...sea walk ...dinner places
Stayed 2 nights in Aug 2024

6/10 Okay

Sherri

Liked: Cleanliness
Great property-main front desk has little curb appeal.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The condition of the property is newer and the rooms and restrooms are nice and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Aug 2024