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Crystalbrook Flynn

5.0 star property

Photo gallery for Crystalbrook Flynn

Exterior
Exterior
Wine bar, ocean views, open daily
View from room
Sea Suite Two Bedrooms

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪7 min walk‬
  • Reef Fleet Terminal
    ‪7 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Urban Balcony King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Harbour King

Harbour King

  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

  • 78 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom

Urban Suite One Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$203
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About the area

Cairns

With a stay at Crystalbrook Flynn in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Marlin Marina. .This luxury hotel is 0.4 mi (0.6 km) from Reef Fleet Terminal and 0.7 mi (1 km) from Cairns Central Shopping Centre.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Esplanade Lagoon - 4 min walk - 0.4 km
  • Cairns Marlin Marina - 7 min walk - 0.6 km
  • Reef Fleet Terminal - 7 min walk - 0.7 km
  • Cairns Central Shopping Centre - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Rattle N Hum - ‬1 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Crepe - ‬4 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk

About this property

Crystalbrook Flynn

Luxury hotel with a full-service spa and a 24-hour fitness center
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
Make yourself at home in one of the 311 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Boadwalk Social, a family restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 576 out of 800 reviews
Rating 8 - Good. 153 out of 800 reviews
Rating 6 - Okay. 45 out of 800 reviews
Rating 4 - Poor. 12 out of 800 reviews
Rating 2 - Terrible. 14 out of 800 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Andraea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystalbrook Flynn was the best hotel we have ever stayed in. We paid for the Sea View and had a balcony overlooking the Reef Wheel and the big wide water. The room was lovely and clean with a beautiful design that had bespoke art that was a welcome change to the boring generic art in most hotel rooms. Breakfast buffet downstairs was great and I marvelled at how the same space changed into The Flynn Italian at night. Hotel is situated perfectly on the Esplanade, near tour pickups and other restaurants. I highly recommend Crystalbrook Flynn for a hotel stay in Cairns. Our stay was so wonderful that I didn’t want to leave!
Stayed 4 nights in Jan 2025

10/10 Excellent

Merrilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation, well laid out with eco touches like cardboard coat hangers (great idea!) A special mention to Jaydev for making our stay so much more enjoyable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the view in the harbour room
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenichi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the problem at this hotel booking. But front office manager is realy nice person to help me. Thank you so much.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with our stay: modern, v clean, comfortable, efficient. And in the heart of Caitns CBD
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Stayed 1 night in Dec 2024

8/10 Good

Kannika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

malakeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad i chose crystalbrook flynn. Perfect location, lovely and friendly staff, and hotel is very clean. Will definitely stay here again.
Stayed 5 nights in Oct 2024

8/10 Good

Hari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got an accessible room with a view of a huge AC unit. Had to go all the way back to change the room. There is small open lift for wheel chair access at lobby level to take you to front desk as there are quite a few steps. That is great but annoying to use every time you come in and go. There is no help to take the luggage to your room. The room was quite small and inconvenient design. The shower glass door was ineffective and flooded the entire bathroom. In the name of ecotourism- they had these really dirty black tea cups and two super flexible hangers in the room. Had to ask for more! The eco friendliness was a joke - There were a million lights on entire day entire hotel and corridors had ac blasting all day. The breakfast was a mayhem and chaotic. Truck loads of Chinese tourists fighting for the items. Nothing tasted good. No tropical fruits at the buffet - just watermelon and cantaloupe. Very few vegetarian choices. No eggs to order or choice of coffee. The location was great - walking distance to shops, restaurants and night market. We could get car rental from nearby Enterprise and walk to Cairns station for train to Kuranda. Overall, book this hotel only for the location. Don’t worry about breakfast inclusive rate. There are a thousand choices right outside - more authentic, healthier and value for money. Avoid if you have mobility access issues.
Stayed 3 nights in Nov 2024

10/10 Excellent

J D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and helpful. Pleasant stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great location, breakfast & people!
Stayed 2 nights in Nov 2024

10/10 Excellent

jenni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and location . Bed was amazing. Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Crystalbrook Flynn. It’s perfectly located for easy access to the esplanade, lagoon and marina, as well as many restaurants and shops. Convenient self-parking in parking garage ($15/night) available. Rooms were spacious and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Bronson

Travelled with partner
.
Stayed 5 nights in Nov 2024

6/10 Okay

Shirley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bad lighting in the room . The main pool was freezing cold so we couldn’t relax with a drink as there was No service around the pool.fridge and room facilities not filled - had to ask! Room was not that clean. Bed not made properly. Some of the staff were apologetic but would not stay there again as it was a hit and miss of service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great area! Central to everything
Stayed 3 nights in Nov 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in good staff helpful. Close to everything needed.
Stayed 1 night in Nov 2024