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The Benson Hotel

4.0 star property

Photo gallery for The Benson Hotel

Suite
Terrace/patio
Pillow-top beds, laptop workspace, free WiFi, bed sheets
Property entrance
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
44-56 Grafton Street, Cairns, QLD, 4870
  • Cairns Central Shopping Centre
    ‪5 min walk‬
  • Cairns Zoom and Wildlife Dome
    ‪5 min walk‬
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Suite

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (1004)
The price is AU$209
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Pacific Hotel Cairns

About the area

Cairns

A stay at The Benson Hotel places you in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. .This hotel is 0.4 mi (0.6 km) from Reef Fleet Terminal and 0.6 mi (1 km) from Cairns Marlin Marina.

What's nearby

  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 6 min walk
  • Reef Hotel Casino - 7 min walk
  • Reef Fleet Terminal - 8 min walk
  • Cairns Marlin Marina - 12 min walk

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Art Deco Cairns hotel in Cairns Central Business District with a 24-hour front desk
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at Benson Bar & Restaurant serving the guests of The Benson Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2885 square feet (268 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Benson Bar & Restaurant - This brasserie serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (AUD 25 per night)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 30 for adults and AUD 22 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bike tour information
  • Bike parking
  • Bike storage
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2885 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 62
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Mini fridge

More

  • Desk chair
  • Free newspapers (weekdays)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 185 out of 378 reviews
Rating 8 - Good. 124 out of 378 reviews
Rating 6 - Okay. 46 out of 378 reviews
Rating 4 - Poor. 15 out of 378 reviews
Rating 2 - Terrible. 8 out of 378 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Loved the location the room , staff were very friendly and efficient Possibly the only drawback was finding cigarette lighters & butts on my balcony ( no smoking at all , including balcony),
Stayed 14 nights in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver good location..didnt like the cost of parking per night.expensive
Stayed 1 night in Nov 2024

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, had a great stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Vikash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER NICE STAFF
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok
Interior was a little un loved. Numbers falling off doors, fridge wasn’t working properly, microwave but no plates or utensils. $2 for a bottle of water that wasn’t even cold. (Sitting on bench)
Stayed 1 night in Nov 2024

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Loretta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in we had some issues with our room and the lovely staff at the Benson upgraded us to a suite which was beautiful. Thank you.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Chris

Stayed 2 nights in Oct 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to everything, from shopping to travel
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonalyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all good
Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Stayed 2 nights in Oct 2024

8/10 Good

Carol

Rooms were large and in good condition. My only complaint is that the floor had an external Air Conditioner unit at the end of the hallway and was exceptionally noisy, to the point I made a complaint and was able to change rooms. If staying it would be a good Idea to request a room at the opposite end of the hallway.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rya

Liked: Cleanliness, staff & service, property conditions & facilities
The Benson Hotel in Cairns is a comfortable place to stay. We enjoyed the pool and its vicinity to the esplanade. Would stay again in the future.
Stayed 3 nights in Oct 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roomy rooms. Tremendous buffet breakfast. Staff are helpful.
Stayed 1 night in Oct 2024

8/10 Good

Oscar

Stayed 2 nights in Oct 2024

10/10 Excellent

Xiaoyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rasika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 6 nights in Oct 2024

6/10 Okay

Ravindra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Loved the two king sized beds which were so comfortable. Microwave, kettle and iron in the room and the shower was really good too.
Stayed 2 nights in Sep 2024

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at The Benson. The rooms have been renovated & look exactly like the website photos. Rooms are serviced everyday and are fitted with a microwave, kettle, plates, cutlery, mugs & glasses for four people. Ample storage for bags as well. The pool is huge & very deep (2.1m), pool noodles & towels are supplied. Late arvo, the pool is not in direct sun. The laundry (washer & dryer) is also located on level 4. Rusty’s market is directly opposite (Fri-Sun) and lots of coffee shops & eateries located at The Bensons door step. Both Cairns Central shopping centre & Cairns Esplanade are within easy walking distance from the hotel.
Stayed 6 nights in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as we were attending a party at the hotel. Rooms were clean, but a little overpriced compared to other hotels I've stayed in.
Stayed 1 night in Sep 2024

6/10 Okay

Eleni Georgios

Liked: Staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

10/10 Excellent

Pithunya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024