The Lake House on Canandaigua

4.5 star property

Photo gallery for The Lake House on Canandaigua

Outdoor pool
Outdoor pool
Exterior
Lobby
2 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Hot tub
  • Spa
  • Laundry

Explore the area

Map
770 South Main Street, Canandaigua, NY, 14424
  • Canandaigua City Pier
    ‪5 min walk‬
  • Canandaigua Lake State Marine Park
    ‪5 min walk‬
  • Kershaw Park
    ‪5 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪41 min drive‬

Room options

Premium Room, 2 Queen Beds (Lake) - ADA

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, Multiple Beds (Lake)

  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Suite, Multiple Beds (Cottage)

  • 33 sq m
  • Canal view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Cottage, 1 King Bed

  • 33 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Cottage, 2 Queen Beds

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Lake)

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Town)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Cottage, 1 King Bed - ADA

  • 33 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Cottage, 2 Queen Beds - ADA

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Town)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room, 1 King Bed (Town)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Woods)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Town) - ADA

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite (Dressing)

  • 53 sq m
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

Room, 2 Queen Beds (Town)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Woods) - ADA

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Lake)

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite (Bridal)

  • 53 sq m
  • Canal view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Room, 2 Queen Beds (Woods)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Canandaigua

Located in Canandaigua, The Lake House on Canandaigua is on the boardwalk/promenade, within a 5-minute walk of Canandaigua City Pier and Canandaigua Lake State Marine Park. .This luxury hotel is 0.1 mi (0.1 km) from Canandaigua Lake and 0.3 mi (0.4 km) from Kershaw Park.

What's nearby

  • Canandaigua City Pier - 5 min walk
  • Canandaigua Lake State Marine Park - 5 min walk
  • Roseland Waterpark - 3 min drive
  • Sonnenberg Gardens and Mansion State Historic Park - 4 min drive
  • CMAC Performing Arts Center - 6 min drive

Getting around

  • Greater Rochester Intl. Airport (ROC) - 41 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Nick's Chophouse - ‬2 min drive
  • ‪Abbott's Frozen Custard - ‬16 min walk

About this property

The Lake House on Canandaigua

Boardwalk/promenade hotel with 2 restaurants and a full-service spa
The Lake House on Canandaigua offers 125 accommodations with minibars and espresso makers. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 125 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 miles.
Enjoy local cuisine at Rose Tavern, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Canandaigua? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Rose Tavern - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Sand Bar - This bar specializes in seafood and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 miles
  • Bus station shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-50 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour fitness centre
  • Boat tours
  • Canoeing
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Paddleboards on-site
  • Private winery tours
  • A hot tub

Family friendly

  • Fence around the pool
  • Free area shuttle
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (5000 square feet of space)
  • A meeting room

Outdoors

  • Dock
  • Firepit
  • Garden

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bath or shower
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 125.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 286 reviews
Rating 8 - Good. 42 out of 286 reviews
Rating 6 - Okay. 14 out of 286 reviews
Rating 4 - Poor. 3 out of 286 reviews
Rating 2 - Terrible. 5 out of 286 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael at the Rose Tavern was so thoughtful and kind. His attentiveness made my trip spectacular.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside Gem
This is a true hidden gem. It starts with perfect service then continues to a gorgeous lobby beautiful room and amazing views of the lake. The main restaurant is 4-5 stars and the casual dining excellent as well. Town is fun but it’s hard to leave the grounds. Even an overnight stay here makes you feel like you’ve been on vacation. We go here en route to Toronto or Montreal whenever possible. This is a premier property think Hamptons or Boars Head Inn in Charlottesville
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very picturesque. The views of the lake and of the woods from the rooms was great. We had a woods view with a very large balcony which was nice. The rooms were well appointed and the bed was comfortable. Walking actions the property we saw the seating areas which at night were lit by the fire pits strong the property. Everything smelled nice and the staff were all helpful and friendly. We will definitely go back again.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Nov 2024

6/10 Okay

Shawn

Stayed 1 night in Nov 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel in a gorgeous setting.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Stayed 1 night in Oct 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, scenic property close to great shop and meal options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the grounds, great summer vacation spot!
Stayed 2 nights in Oct 2024

10/10 Excellent

emily

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tania

Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the Lake House! Absolutely Beautiful inside and out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing return to full service hotel experience!! Want to return as soon as we can!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Amazing and very comfortable. Very attentive and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean, York

Liked: Cleanliness, staff & service, property conditions & facilities
Fully enjoyed our short stay
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and location is magnificent, albeit very pricey. Great to stay if your wanting to splurge. One big drawback to room was a air purification system in the ceiling that ran constantly and was not quiet. Bring earplugs if you want to sleep!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Loved the view!
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024