When you stay at Hotel & Beach Club Ojo de Agua in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach. .This beach hotel is 12.3 mi (19.9 km) from Moon Palace Golf Club and 13.2 mi (21.2 km) from Maroma Beach.
What's nearby
Ojo de Agua Beach - 2 min walk - 0.2 km
Puerto Morelos Town Square - 5 min walk - 0.5 km
Puerto Morelos Artists’ Cooperative - 6 min walk - 0.5 km
Puerto Morelos Beach - 5 min drive - 2.9 km
Crococun Zoo - 7 min drive - 6.2 km
Getting around
Cancun Intl. Airport (CUN) - 26 min drive
Restaurants
Yum yum Wok - 3 min walk
Don Ernesto's - 2 min walk
Merkadito del Mar - 5 min walk
La Sirena Restaurant, Lounge and Sports Bar - 7 min walk
Panna e Cioccolato - 5 min walk
About this property
Hotel & Beach Club Ojo de Agua
Beachside hotel to enjoy 2 outdoor swimming pools and sand beach
Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
2 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Beach Club Ojo de Agua serving guests of Hotel & Beach Club Ojo de Agua. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site parking available only on request
Limited on-site parking
24-hour return airport shuttle (surcharge)
Food and drink
Full breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 220 for adults and MXN 150 for children
1 restaurant
1 bar
Restaurants on site
Beach Club Ojo de Agua
Things to do
2 outdoor pools
Children's pool
Playground
Snorkelling
Yoga classes
Family friendly
2 outdoor pools
Children's pool
Mini-fridge
Playground
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Outdoors
Beachfront location
Garden
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)
More
Couples dining
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Towels
Entertainment
32-inch smart TV
TV channels
Food and drink
Mini fridge
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 220 for adults and MXN 150 for children
Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Property is also known as
TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos
Hotel & Beach Club Ojo de Agua Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 176 out of 534 reviews" "
10 - Excellent
176
Rating 8 - Good. 167 out of 534 reviews" "
8 - Good
167
Rating 6 - Okay. 82 out of 534 reviews" "
6 - Okay
82
Rating 4 - Poor. 56 out of 534 reviews" "
4 - Poor
56
Rating 2 - Terrible. 53 out of 534 reviews" "
2 - Terrible
53
7.6/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Roberto
20 Aug 2024
Not what it looks like.
Was not what the pictures indicated, front desk did not help, no wifi was available but I could see there name saying it does, will not book there again. SURPRISE
Roberto
Stayed 5 nights in Aug 2024
6/10 Okay
Maria Sarife
Travelled with family
15 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location right by the ocean, small place & amazing staff; really good restaurant and food; wine sommelier. The property needs improvement as clearly needs maintenance in many aspects. TV didn’t work, bathroom faucet was really bad almost broken; very uncomfortable pillows, room’s door needed work and not very safe; WiFi didn’t work half my stay, staff said was the area but other businesses around had wifi.
The hotel is very clean, staff are very kind and friendly; great service, restaurant food is really good and high quality but the hotel needs a lof of improvement: TV never worked, sink faucet was really bad; pillows were extremely uncomfortable; main door was not very safe; internet didn’t work 5 days of my stay. Unfortunate because it has a great location but is falling apart.
It needs to be prefaced, the room was an incredible price for beachfront in Puerto Morelos area and is connected with the top beachclub in town.
In my room, the tv didn't work for half of my stay (1st world probs) and the a/c dripped a lake onto floor when we turned it down/warmer ironically. The provided shampoos/washes were either placed in a strange manner or mislabelled ie: body lotion in shower.
All these issues are relatively minor when you consider the service/care of the people working onsite. Any shortfall you may find is countered by the staff you encounter. Definitely worth your consideration.
Heather
Stayed 2 nights in Jul 2024
10/10 Excellent
William
4 Aug 2024
Liked: Property conditions & facilities
Always a great place to stay
I’ve stayed at the Ojo de Agua Beach Club many times and will continue to visit. The location is great. The pricing is collect. The use of towels and beach loungers is a big plus. The Ki Restaurant is top notch. The staff is always friendly and helpful. They also keep it very clean. The rooms are basic but have everything you need. For the price they are a great value.
William
Stayed 3 nights in Aug 2024
10/10 Excellent
Maria Sarife
4 Aug 2024
Liked: Cleanliness, staff & service
Last night music was very loud somewhere around until around 6am. Hoping isn’t every night. Staff is very helpful. Very clean. Beach beds usage is not good as they reserve to people out of the hotel.
This was the worst place i have ever stayed, the staff was extremely rude and did not help at all, the view is beautiful but the rooms are completely broken and do not look anything like pictures. The staff will not cater to you if you stay at the resort, the food is not bad, but
pricier. The bathroom is so gross that we genuinely did not feel clean after a shower, even for the price you do NOT get what you paid for, PLEASE DO NOT STAY HERE.
Los dos últimos días llovió y se quedó el cuarto sin señal de star tvSe recomienda contratar TV x internet,ya que wifi no se fue en ningún momento.Otros hoteles de la zona ya cuentan con TV por internet,y más ahora que vienen las lluvias más seguido,requieren cambio de señal tv.Las personas de limpieza muy atentas.
Staff was amazing during the day! Room was serviced daily and ground maintained every morning. Felt very safe with the Military presence only 500 yards from Hotel. The entire town was safe and everyone welcomed us.
I really loved the convenience of the property and how close it was to the beach and walking distance to restaurants and grocery. Loved that ! Food was fantastic at the hotel restaurant. The only complaint was , we had a few ants in the bed. Maybe have ant bait around the bed to help with this problem.