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Hampton Inn by Hilton Cancun Cumbres

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn by Hilton Cancun Cumbres

Reception
Terrace/patio
Exterior
Exterior
Pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Blvd Luis Donaldo Colosio Mza, Cancun, QROO, 77500
  • Dubai Palace Casino
    7 min drive
  • Plaza Las Americas
    7 min drive
  • Plaza 28
    8 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    12 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Refrigerator

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking, Refrigerator

Studio, 1 Queen Bed, Non Smoking, Refrigerator

Studio, 1 Queen Bed, Non Smoking, Refrigerator

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mini Fridge)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mini Fridge)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Double/Twin (3Ad)

  • Sleeps 3

Double/Twin (2Ad+2Chd)

  • Sleeps 4

Double/Twin

  • Sleeps 2

Double/Twin (2 Ad+1 Child)

  • Sleeps 3

Single

  • Sleeps 1

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for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Cancun

Located in Cancun, Hampton Inn by Hilton Cancun Cumbres is within a 15-minute drive of Cancun Mall and Ventura Park Cancun. .This hotel is 9 mi (14.4 km) from Tortuga Beach and 9.7 mi (15.7 km) from Moon Palace Golf Club.

What's nearby

  • Cancun Mall - 12 min drive - 12.2 km
  • Delfines Beach - 19 min drive - 20.6 km
  • La Isla Shopping Mall - 20 min drive - 20.3 km
  • Iberostar Cancun Golf Course - 22 min drive - 23.0 km
  • Tortuga Beach - 24 min drive - 14.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Burger On - ‬18 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mar de Miel - ‬2 min drive

About this property

Hampton Inn by Hilton Cancun Cumbres

Hotel with free breakfast, in the vicinity of Cancun Mall
Hampton Inn by Hilton Cancun Cumbres offers 141 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 141 air-conditioned rooms featuring refrigerators and minibars. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a reception hall.
You can enjoy a meal at the restaurant serving the guests of Hampton Inn by Hilton Cancun Cumbres, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Lobby Bar - This lobby lounge serves lunch and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (MXN 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lobby Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per accommodation, per stay
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: MXN 20 per day
  • Pet fee: MXN 500.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Cancun Cumbres Hotel
Hampton Inn Hilton Cumbres Hotel
Hampton Inn Hilton Cancun Cumbres
Hampton Inn Hilton Cumbres
Hampton Inn by Hilton Cancun Cumbres Hotel
Hampton Inn by Hilton Cancun Cumbres Cancun
Hampton Inn by Hilton Cancun Cumbres Hotel Cancun

Hampton Inn by Hilton Cancun Cumbres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 823 reviews" "
Rating 8 - Good. 249 out of 823 reviews" "
Rating 6 - Okay. 98 out of 823 reviews" "
Rating 4 - Poor. 32 out of 823 reviews" "
Rating 2 - Terrible. 27 out of 823 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Liked: Staff & service
N/A
Stayed 3 nights in Jul 2024

6/10 Okay

Iman

Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Travelled with group
Disliked: Amenities
This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.
Stayed 1 night in Apr 2024

10/10 Excellent

Marina

Stayed 2 nights in May 2024

6/10 Okay

DIOMER

Travelled with family
Disliked: Room comfort
El hotel Hampton Inn, el baño muy angosto, falta de limpieza
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

CELECIA, GRAND CAYMAN

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.
Stayed 6 nights in Mar 2024

8/10 Good

VILMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.
Stayed 1 night in Apr 2024

6/10 Okay

Juan Carlos

Stayed 1 night in Mar 2024

2/10 Terrible

ALFONSO

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It used to be a great option for the value of the night but this time it was clear they have not invested a penny in this location for years. First, I had to change the room because the AC in my first room did not work, the second room had torn sheets and there was an old toothbrush under de sink which made it clear that the cleaning was very poor. I was so disgusted I had to buy a pair of flip flops to walk around the room and shower. The complementary breakfast was worse than the room, even the water was worm that made me suspect it was water from the faucet and not drinkable water or at least they did not invest a few dollars to have a decent dispenser, you can imagine the juices… If that was not enough the Gym had no towels for the sweat or wipes to clean the equipment, discussing. Last, one of the 2 elevators did not work half of my 4 day stay so several times I had to wait 8 plus minutes to be able to go up or down.

10/10 Excellent

Gangalal

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Mar 2024

4/10 Poor

Ali Salmanali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2024

10/10 Excellent

don

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our regular hotel for our twice monthly trips to Cancun.
Stayed 1 night in Feb 2024

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a earlier airport shuttle bus
Stayed 1 night in Jan 2024

6/10 Okay

Doug

Super bowl day the bar only had a couple beers no other drinks were served.
Stayed 1 night in Feb 2024

10/10 Excellent

adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Stayed 1 night in Feb 2024

10/10 Excellent

Lynnette

Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk were very friendly and helpful. Quiet and comfortable rooms. So many stores and places to eat. Love the free shuttle to the airport.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jan 2024

8/10 Good

jascinta

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in Jan 2024

2/10 Terrible

Luis

Travelled with partner
The Hotel is in a nice location. I give one star because my wife and me stayed 2 nights, the secon day we went to shopping and we comeback in the afternoon, went to dinner and comeback @ 10pm to pack our luggage, and my wife notice that her sun glasses desappeared. We call front desk and they tell me that they will call me back in few minutes, they never did. Next morning we ask again like 4 times andthe guy at front desk tell me the same "we working on it, give us a few minutes". In a few words if you decide to stay at this hotel please put everything in the safe box. I personally will never stay at this hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

gabriel

Stayed 1 night in Jan 2024