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Izla Beach Front Hotel

4.5 star property

Photo gallery for Izla Beach Front Hotel

Front of property
Superior Room, 2 Queen Beds, Ocean View
View from property
Lobby
Superior Room, 2 Queen Beds, Ocean View | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min drive‬
  • North Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪108 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Private Pool, Sea View

Superior Room, 1 King Bed, Private Pool, Sea View

Superior Room, 1 King Bed, Private Pool, Sea View

  • 57 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bathtub

Superior Room, 2 Queen Beds, Bathtub

Superior Room, 2 Queen Beds, Bathtub

  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Bathtub, Sea View

Superior Room, 1 King Bed, Bathtub, Sea View

Superior Room, 1 King Bed, Bathtub, Sea View

  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

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Hotel Beló Isla Mujeres - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.2 out of 5, Very good, (916)
The price is AU$643
for 1 room
includes taxes & fees
3 May - 4 May
Hotel Beló Isla Mujeres - All Inclusive

About the area

Isla Mujeres

With a stay at Izla Beach Front Hotel in Isla Mujeres, you'll be 3.7 mi (6 km) from North Beach and 8.4 mi (13.5 km) from Mujeres Beach. .This beach hotel is 12.8 mi (20.6 km) from Cancun Mall and 16.7 mi (26.9 km) from Langosta Beach.

What's nearby

  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min walk - 0.1 km
  • Dolphin Discovery - 16 min walk - 1.4 km
  • Punta Sur - 4 min drive - 3.2 km
  • Isla Mujeres Ferry Terminal - 7 min drive - 5.8 km
  • North Beach - 13 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Mar Bella - ‬14 min walk
  • ‪IceBar Mexico - ‬1 min walk
  • ‪Mango Café - ‬4 min drive
  • ‪Playa Tiburón - ‬2 min walk
  • ‪Taboo - ‬9 min walk

About this property

Izla Beach Front Hotel

Luxury hotel on the beach, with outdoor pool
Izla Beach Front Hotel offers 110 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 110 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Sky Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Sky Lounge - Onsite bar.
Speciality - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at Izla Beach Front Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 20 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Sky Lounge
  • Speciality

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Shared men and women areas
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Izla Hotel Isla Mujeres
Izla Isla Mujeres
Izla Hotel
Izla Beach Front Hotel Hotel
Izla Beach Front Hotel Isla Mujeres
Izla Beach Front Hotel Hotel Isla Mujeres

Izla Beach Front Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1017 reviews
Rating 8 - Good. 215 out of 1017 reviews
Rating 6 - Okay. 83 out of 1017 reviews
Rating 4 - Poor. 45 out of 1017 reviews
Rating 2 - Terrible. 37 out of 1017 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the property were happy and eager to help. It is a small community and they remember you
Stayed 5 nights in Jan 2025

10/10 Excellent

Kelly, Holland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Izla hotel is a gem. The staff, food and views are unmatched. If you’re looking for a tranquil spot to relax and be pampered it’s the place to be. The staff are attentive and wonderful. Shout out to Virguillio, Claudia, Monica, Alexis, Alex, Jorge, Jose, Marcos, Eduardo and so many more who made our stay memorable. I will definitely return.
Stayed 6 nights in Jan 2025

2/10 Terrible

Braeden

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures for this hotel looked great, please don’t be fooled. The room was incredibly dirty, there was a bad smell in the bathroom, even the sheets and pillows were dirty and stained. The water coming out of the sink was rust orange. There was room service dishes left out for days. The only redeeming quality was the view from the balcony and the jacuzzi tub on the balcony, which was also extremely dirty with hair and dirt upon arrival and we had to clean ourselves. The pool and beach area looked nice and at night time offered a nice place to sit. It’s sad it was so dirty as this is a great location with an awesome view, but not worth the money in my opinion.
Stayed 1 night in Jan 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is amazing ! Specially the team by the pool bar !
Stayed 4 nights in Jan 2025

6/10 Okay

Doug, MAURICEVILLE

Stayed 5 nights in Dec 2024

10/10 Excellent

Julio Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 7 nights in Jan 2025

4/10 Poor

Juan Manuel

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 3 nights in Jan 2025

8/10 Good

Leslie

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Liam

Stayed 7 nights in Jan 2025

2/10 Terrible

Clara

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
The hotel is very small lack basic amenities there’s nowhere for a family to gather other than in their room or inside the restaurant while you’re eating there are no chairs or couches anywhere we wanted to play cards with our children. There was nowhere to do it. there’s only one restaurant That serves the same disgustingfood for breakfast, lunch and dinner. Four of us got food poisoning from the ceviche because it not marinated long enough before served raw. The inclusive package is not applied properly at this hotel. It’s a money grab tactic. They tell you New Year’s Eve dinner is not included. You can only start eating at check-in time even though you arrive hours earlier you no longer have access to the all-inclusive checkout time, even though your flight is at 10 PM on departure. Getting room towels is a complete battle every single day. Housekeeping doesn’t come around till 6 PM even if you leave your room at 6 AM. The beach is terrible so much grass very small and rocky in areas. There’s absolutely no entertainment. I have no idea how this hotel got five stars.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kyle Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel not a resort, so it doesn’t have all the amenities that a resort would have. The staff are great, Jose the bar tender up at the sky lounge was great!! All the waiters around the pool were awesome. We only had 1 restaurant for the 9’days that we were at this hotel, so this was a little disappointing, but mixing it up with trips in town was great. Highly recommend this place if your looking to stay on the island
Stayed 9 nights in Jan 2025

8/10 Good

Richard, Hubbards

Travelled with family
Liked: Cleanliness, staff & service
The upgraded room was nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Timothy J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here 18 nights in the past 12 months. The rooms are great. Pool is good, nice views. The restaurant is marginal, we are not into buffets. Poorly managed restaurant. Still like the hotel, we eat all over the island! We will be back.
Stayed 9 nights in Dec 2024

6/10 Okay

Rod

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was okay, but our experience was far from ideal. We booked through Expedia for the same night due to issues with our VRBO rental. Upon arrival, we were told they only had three of the rooms we had reserved. After checking further, they found a fourth room but informed us we’d need to wait an hour for it to be cleaned. While I understand this may have been an issue with Expedia’s system, not the hotel itself, it was still frustrating. This was after 7 p.m., and when we booked through Expedia, it clearly indicated that four rooms were available. We tried to cancel and book at the hotel next door, but the front desk staff informed us they couldn’t cancel the reservation, and we couldn’t get a hold of Expedia. So, we had no choice but to wait. We decided to dine at the hotel restaurant, which turned out to be one of the worst meals we’ve ever had. The buffet style was poor, and despite informing them of my husband’s peanut allergy, he ended up getting sick from an item containing peanuts. The room itself was acceptable but definitely run-down. The fan made a cracking noise every time it was turned on, there was a hair between the sheets, and the room had a musty smell. I was surprised by the hotel’s high rating because it certainly didn’t reflect the condition of the property. However, in an emergency situation, it did the job. Unfortunately, the hotel’s overall condition was subpar, and based on my experience, I would not stay here again or recommend it to others.
Stayed 1 night in Dec 2024

4/10 Poor

Vanessa

Disliked: Staff & service
Towel service in the unit wasn’t good. The restaurant was hit and miss. The bathroom was smelly
Stayed 4 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Samirawit

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible food/buffet (all inclusive). Two restaurants on site. One is closed for renovations (they don’t tell you that when booking). Room service not included in all inclusive package (absurd). AMAZING staff. Room smelled of mildew but clean. Rooms do not have a fridge. Amazing views. Fine bar. Would not return because I’d rather starve than eat there again. It’s obvious they cut corners in the kitchen. Bland and unseasoned food. Tasteless and gross. Looks very unappetizing because the presentation was bad. Limited food options. Too bad. Hotel had great potential.
Stayed 5 nights in Dec 2024

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and quiet place, perfect to relax and enjoy of awesome views
Stayed 5 nights in Dec 2024

8/10 Good

Laurie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Donna Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to have an amazing vacation at Isla Hotel because of the amazing staff at the facility. However, we have stayed at many All-Inclusive resorts and this one is only “some exclusive”. We didn’t find out about the exclusions until we arrived. This is when the front desk manager shared that some menu items aren’t available, some alcohol is limited, there are no drinks or snacks provided in the room (no refrigerator and no drinks), and room service is not included. There were coffee packets and room temperature water on the dresser. Yes, you read that right and we paid for all inclusive. Additionally, our first room which claimed would have a “sea view” was on 2nd floor above the kitchen with a view of a roof and tops of palm trees. Immediately after check-in, I reached out to Expedia with a limited connection begging someone to call me via phone. After three lengthy “chat” sessions with limited WiFi connectivity, I gave up. On the second day, I requested a different room, and by the end of that day, we were moved to a room with the view we expected. We met amazing team members that worked hard and we were grateful for them, but we will likely not return to this resort. I am also hesitant to continue booking through Expedia as they left me in a very bad spot in a foreign country when I needed their assistance. This resort should not have an up charge for all inclusive if they can’t support the offering properly.
Stayed 6 nights in Dec 2024

8/10 Good

Lynn Yancey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nicest staff, beautiful water views, good sized rooms. Hated the constant loud music at beach, completely ruins the serenity of the setting. Rooms need better coffee makers like Mespresso or Keurig.
Stayed 5 nights in Dec 2024

6/10 Okay

Rachael Elaine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room at this property was Cleaning comfortable. Our room was over the restaurant which made it very noisy around 5 AM every day. The amenities said we had a refrigerator in the room. We went and bought beverages and found out the refrigerator did not work. The people at the front desk were very rude When we called five times asking for maintenance. maintenance never came to our room. We ended up buying a cooler. The pool at this hotel seemed clean and nice. If you are looking for a beautiful beach and swimming in the ocean, this is not the hotel for you. The beach is very rocky. The chairs were broken. Would not recommend if you’re wanting to hang out at the beach overall I give this property a three.
Stayed 7 nights in Dec 2024