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Room type Options Nightly price Book
Superior Governor Suite Ocean View - King Size Bed
Room with view
90 square metres
1 King Bed and 1 Large Twin Sofa Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Superior Family Suite Garden View - Kids & Teens Free
90 square metres
1 King Bed and 2 Double Beds
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Deluxe Ocean View - Kids & Teens Free
Room with view
45 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Honeymoon Suite Ocean Front - King Size Bed
Room with view
45 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Superior Deluxe Ocean Front - Kids & Teens Free
Room with view
45 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Deluxe Garden View - Kids & Teens Free
45 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury property on the beach, with 3 outdoor swimming pools

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Laundry facilities
Grocery/convenience store

With a stay at Moon Palace Nizuc - All inclusive in Cancun, you'll be 1.1 mi (1.7 km) from Moon Palace Golf Club and 9.2 mi (14.7 km) from Riviera Cancun Golf Resort. This all-inclusive property is 12.3 mi (19.9 km) from Delfines Beach and 13.5 mi (21.7 km) from Maya Museum of Cancun.

Make yourself at home in one of the 709 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is included.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 709
  • Number of floors - 3
  • Number of buildings/towers - 34
  • Airport transport (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 6
  • Free reception
  • Golf course on site
  • Tennis on site
  • Waterslide
  • Number of outdoor pools - 3
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 4
  • Number of poolside bars - 2
  • Number of swim-up bars - 2
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Electric car charging station
  • Baby/toddler toys
  • Water dispenser
  • Lockers available
  • Golf lessons with a pro
  • Pro shop
  • Clubhouse
  • Private picnics
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Living plant wall
  • Eco-friendly cleaning products used
  • Gated community
  • Golf cart
  • Golf clubs (equipment)
  • Optional golf privileges
  • Outdoor entertainment area
  • Children's games
  • Children's toys
  • Bicycle parking available
  • Lifeguard on site
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Water-efficient toilets only
  • No accessible shuttle
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese

Parking

Free self parking , Free valet parking

Room Amenities

Moon Palace Nizuc - All inclusive offers 709 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Digital TV service
  • Free WiFi
  • Down comforter
  • Memory foam mattress
  • TV size 47
  • TV size (measurement) inch
  • Rainfall showerhead
  • Private spa tub
  • Free long-distance calls
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Smart TV
  • Netflix
  • Number of beds 3
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Streaming services
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Closed-captioned TV
  • Visual fire alarm
  • Lever door handles
  • Wardrobe
  • Toothbrush and toothpaste available on request
  • Private spa tub (indoor)
  • Meal delivery service available
  • Travel cot
  • Energy-saving switches

Where to Eat

Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.

Caporales - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Carvao - Overlooking the pool, this steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Manglar - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Palapa Pelícanos - Onsite restaurant. Reservations are required. Open daily.

Sweet & Coffee - This coffee shop serves brunch only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Skydiving nearby
  • Ecotours nearby
  • Basketball on site
  • Golf driving range on site
  • Golf lessons on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 36
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

No cots (infant beds) available

No lifts

Children stay free

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property does not follow regional sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Moon Palace Nizuc All Inclusive All-inclusive property Cancun
  • All-inclusive property Moon Palace Nizuc - All Inclusive Cancun
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  • Moon Palace Nizuc All Inclusive All-inclusive property
  • Moon Palace Nizuc All Inclusive
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  • All-inclusive property Moon Palace Nizuc - All Inclusive Cancun
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  • Moon Palace Nizuc All Inclusive Cancun
  • Moon Palace Nizuc - All Inclusive Cancun
  • Moon Palace Nizuc All Inclusive All-inclusive property
  • Moon Palace Nizuc All Inclusive
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  • Moon Palace Nizuc - All inclusive All-inclusive property
  • Moon Palace Nizuc - All inclusive All-inclusive property Cancun

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

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