Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property

Photo gallery for Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Outdoor pool, pool loungers
Couples treatment room(s)
Lobby sitting area
Premium bedding, minibar, in-room safe, desk
3 bars/lounges, poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. El Cid Mz20 Lt 1-01,Unidad 11 Sm03, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Puerto Morelos Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

2 Bedroom Suite Platinum

  • Ocean view
  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

One Bedroom Suite Platinum with Jacuzzi

  • Ocean view
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Junior Suite Platinum

  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Standard Suite

  • Ocean view
  • 265 sq m
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

One Bedroom Suite Platinum

  • Ocean view
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Junior Suite

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Family Room

  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Luxury Platinum

  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room Platinum

  • Ocean view
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

About the area

Puerto Morelos

When you stay at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive in Puerto Morelos, you'll be on the beach, a 3-minute drive from Puerto Morelos Town Square and 8 minutes from Puerto Morelos Beach. .This all-inclusive property is 13.1 mi (21 km) from Moon Palace Golf Club and 13.5 mi (21.7 km) from Maroma Beach.

What's nearby

  • Ojo de Agua Beach - 3 min drive - 2.1 km
  • Puerto Morelos Artists’ Cooperative - 3 min drive - 2.0 km
  • Puerto Morelos Town Square - 3 min drive - 2.2 km
  • Puerto Morelos Beach - 8 min drive - 5.1 km
  • Sanctuary of Hope and Time Capsule - 9 min drive - 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile de France - ‬1 min walk
  • ‪Arrecife Restaurant - ‬9 min walk
  • ‪La Alhambra - ‬5 min walk
  • ‪Trattoria D'Gulio - ‬3 min walk
  • ‪Zan-Za Bar - ‬2 min walk

About this property

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Family fun on the beach, with outdoor pool, near Puerto Morelos Town Square
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers 290 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

EL COCAY SPA has couples treatment room(s). Services include massages. The spa is open daily.
Make yourself at home in one of the 290 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. Additional amenities at this property include concierge services and a banquet hall.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ventus Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
Ventus Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
Ventus Marina El Cid Spa Beach All Inclusive
Ventus at Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina Cid Inclusive

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 805 out of 1384 reviews
Rating 8 - Good. 306 out of 1384 reviews
Rating 6 - Okay. 148 out of 1384 reviews
Rating 4 - Poor. 57 out of 1384 reviews
Rating 2 - Terrible. 68 out of 1384 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paulina, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and excellent service
Stayed 5 nights in Jan 2025

10/10 Excellent

David Alfonso Batlle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Ventus at Marina del Cid is beyond kind. The food is awesome and there is a lot of óptions. The resort is gorgeous and clean. Indira one of the hotel employees took great care of us, she made us stay memorable. Thank you.
Stayed 5 nights in Jan 2025

8/10 Good

Marilu

Liked: Cleanliness
Stayed 6 nights in Nov 2024

10/10 Excellent

Randy Velazco

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort
Stayed 3 nights in Jan 2025

10/10 Excellent

Carrie Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

JENNIFER LYNN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all great but one stood out above all. Abraham was amazing at Ventus Ha ruf bar he made our experience amazing he even remembered us from 2 years ago Also our butlers Alberto and Brauluo were amazing as always checking in to make sure you had everything possible. This resort has been a favourite of ours we will definitely be back soon
Stayed 7 nights in Jan 2025

8/10 Good

Ivan V

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, except the beach
Stayed 8 nights in Dec 2024

10/10 Excellent

Kalin Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast!
Stayed 5 nights in Jan 2025

8/10 Good

Kenetria Nicole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Polite people.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Marcelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great for the cost. Newer property section at Ventus where we stayed. Beautiful grounds, great selection of restaurants and very good food. Not too small and not too large, so very walkable. The sister properties Marina and Ha offered additional pools and restaurants. Only negatives, not the prettiest beach, but there is a very nice beach in town which is walking distance or a $12 taxi ride. Also, pools are on the cold side and seemed like only front pool was heated. Overall, very nice time at a great place and I would recommend.
Stayed 7 nights in Jan 2025

8/10 Good

Mayyada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at this beautiful, well-maintained resort. Our one-bedroom suite was spacious, clean, and tastefully decorated. The service was top-notch, and booking restaurants was a breeze. With plenty of dining options, dinner was definitely the highlight – the Italian and Akat restaurants were our favorites. However, breakfast options were limited, especially for non-pork eaters. Surprisingly, they offered lobster in the food court but no smoked salmon anywhere. The heated pools and ample seating were definite pros. On the downside, daytime entertainment was scarce, and you had to head to the main pool for any activities or music. Our pool area was quiet, with no music or entertainment. Unfortunately, the beach was a major letdown – it wasn't the picturesque turquoise we're used to seeing in Cancun or Playa del Carmen. A few more quirks: WiFi codes were only free for two devices, so we had to purchase additional access for our family of four. And, oddly, there was no dedicated theater for nighttime entertainment – instead, it was held in the garden. This resort has its strengths and weaknesses. With some tweaks, it could truly shine.
Stayed 6 nights in Jan 2025

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe property. Loved the pools but wished the beach was a little nicer. Food was really good but didn’t love the desserts.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tammy May

Liked: Cleanliness, staff & service, property conditions & facilities
Great variety of food options.
Stayed 6 nights in Jan 2025

8/10 Good

Alona

Liked: Cleanliness, staff & service, property conditions & facilities
We like the facility, clean rooms, adulds hot tubs and pool. We couldn't swim in the ocean because all shore had waves breakers
Stayed 6 nights in Jan 2025

4/10 Poor

Alejandro Lopez

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool water too cold, beach is not how you see it in their pictures, hard to get reservation at their restaurant and if you do, it will be like almost time for the restaurant to close, the food at the Mercado is alright, check in took 30 min to register every single memeber of the family, good hotel but I won’t stay ever again!!
Stayed 5 nights in Jan 2025

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

Kenneth

Travelled with family and small children
Disliked: Cleanliness
Hard to believe this resort is considered 4 stars. Our main issues were cleanliness, dining, and pools. 1. Cleanliness The room was clean, but the tile floors were stained and cracked. The furniture had several rips and tears. Furniture in nearly every restaurant were also stained or had tears. 2. Dining We had more issues with the dining at this resort than any others we have visited at all-inclusives. We arrived for a 5 night stay, and we were told at check-in we couldn't get a reservation at an ala carte restaurant until day 3. We had to eat at the buffet restaurant almost every evening. Also, the lines at the buffet were outrageous. We waited a minimum of 15-20 minutes to get through the lines each night. 3. Pools Most resorts are good about preventing people from reserving pool chairs with towels. Ventus did not. You had to get to the pool by 6:00am-6:30am to get a decent spot at the infinity pools. Seating was extremely limited. We've stayed at Grand Moon Palace and Royalton Riviera in Cancun, and another all-inclusives in Jamaica and the Dominican Republic. This was by far our worst experience. Not terrible overall, just not luxurious as one would expect. I would compare it to the Carnival Cruise line of all-inclusives. You get the experience of an all-inclusive, but it isn't a good one. Save your money and spend a bit more to stay elsewhere. IF you do decide to stay at Ventus because of the price, don't waste money on the "Platinum Luxury" level.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place.
Stayed 6 nights in Jan 2025

10/10 Excellent

ARTEM

Stayed 6 nights in Dec 2024

10/10 Excellent

Yvette Valdovinos

Stayed 7 nights in Nov 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was fantastic.
Stayed 7 nights in Nov 2024

6/10 Okay

Althea

Stayed 5 nights in Dec 2024

6/10 Okay

Lisa Marie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Staff relief heavily on tips for attentive service and my daughter for salmonella while at the resort. Will not be returning.
Stayed 6 nights in Oct 2024

8/10 Good

Gopinath peramakanahalli, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Good all inclusive resort. Need Asian/Indian food options.
Stayed 5 nights in Dec 2024