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Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

View from property
Two Bedroom Loft- Room Only
Two Bedroom Penthouse- Room Only | Terrace/patio
Exterior
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast available
  • All-inclusive
  • Room service

Explore the area

Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    10 min walk
  • Bite Bar
    1 min walk
  • Cancun Bus Station ADO
    11 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    79 min drive

Room options

View all photos for Deluxe 1 King Bed - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed - Room Only

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom - Room Only

Premium bedding, down duvets, minibar, in-room safe

One Bedroom - Room Only

  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 2 Queen Beds - Room Only

Deluxe Ocean 2 Queen Beds - Room Only | View from room

Deluxe Ocean 2 Queen Beds - Room Only

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Penthouse- Room Only

Two Bedroom Penthouse- Room Only

Two Bedroom Penthouse- Room Only

  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Loft- Room Only

Two Bedroom Loft- Room Only

Two Bedroom Loft- Room Only

  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View- Room Only

View from room

Two Bedroom Suite Ocean View- Room Only

  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- Room Only

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View- Room Only

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Bedroom - Room Only

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom - Room Only

  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe Ocean 1 King Bed - Room Only

Deluxe Ocean 1 King Bed - Room Only

Deluxe Ocean 1 King Bed - Room Only

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front- Room Only

Three Bedroom Ocean Front- Room Only

Three Bedroom Ocean Front- Room Only

  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - Room Only

Premium bedding, down duvets, minibar, in-room safe

Deluxe 2 Queen Beds - Room Only

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Loft- Room Only

Three Bedroom Loft- Room Only

Three Bedroom Loft- Room Only

  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean Front- Room Only

Two Bedroom Ocean Front- Room Only

Two Bedroom Ocean Front- Room Only

  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Similar properties

Beach

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Pool
Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (1377)
The price is AU$1,024
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Villa del Palmar Cancun All Inclusive Beach Resort & Spa

About the area

Punta Sam

When you stay at Villa del Palmar Cancun Luxury Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This beach resort is 5.3 mi (8.5 km) from North Beach and 13.8 mi (22.3 km) from La Isla Shopping Mall.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 78 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Luxury resort on the beach, with 5 outdoor pools
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 50-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, 4 spa tubs, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Casona, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
La Casona - Overlooking the ocean, this steakhouse specializes in international cuisine. Guests can enjoy drinks at the bar.
Zama - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Davinos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Caprichos - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40 for adults and USD 20 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Casona
  • Zama
  • Legend
  • Davinos
  • Caprichos

Things to do

  • 5 outdoor pools
  • 4 hot tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 120
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Beach towels
  • Communal living room
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1008 reviews" "
Rating 8 - Good. 223 out of 1008 reviews" "
Rating 6 - Okay. 85 out of 1008 reviews" "
Rating 4 - Poor. 55 out of 1008 reviews" "
Rating 2 - Terrible. 60 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Salateen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Frankie Enrique

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Sep 2024

6/10 Okay

Andrea Dennise, Sicklerville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If I could rate solely on the staff it would be 5 stars. Some of the nicest people we’ve encountered who are also courteous. We rated 3 stars because this isn’t really a family resort. The one family pool they had was just a pool with a bridge in the center. The bridge was severely rusted and falling apart. We noticed they had people diving throughout the day to pick up pieces of rust that were breaking off. Of the 7 days we were there only one day had a family friendly activity and that was the magic show which was held in their new hotel next door. The kids club is mainly for kids older than 6 because although it’s 4 and older there are limited activities younger ones can do and on some days can’t even stay there. This included the inflatable course on the beach that we didn’t really get to utilize due to the amount of drunk adults that were on there. (No judgement here). We were lucky enough that we planned a bunch of excursions including walking to the ferry which is right next door and taking a day trip to Isla Mujeres. Which id recommend over paying for the excursion. But for the families that want to spend the whole trip on resort, unless you love doing nothing but swimming in a pool and playing in the sand expect to be bored. Lastly the food is dealers choice. Some like it some don’t. Comparing it to some of the other resorts we’ve stayed at in Cancun it wasn’t the best. Personal preference and nonetheless service was phenomenal. Much more to say but not enough space
Stayed 6 nights in Aug 2024

4/10 Poor

Nate

Travelled with family
Mosquitoes and roaches in my room.
Stayed 4 nights in Aug 2024

8/10 Good

selam guush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place it was clean and smoke free but not much activities for teenage kids
Stayed 7 nights in Aug 2024

10/10 Excellent

Andenet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place
Stayed 4 nights in Aug 2024

10/10 Excellent

Brytany Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Sabria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time and hospitality
Stayed 4 nights in Aug 2024

10/10 Excellent

Keri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I stayed at this resort Aug 1-8 2024. My family and I loved our room it was clean , modern, and very comfortable. The resort was amazing we had a wonderful time swimming in the clean pools and ocean. It’s a very calm and quiet resort even with a lot of families. The food was great I loved the buffet which had great food plenty of choices.They had great drinks my favorite was the passion fruit margarita’s. Over all this is an amazing resort and can’t wait to go back next year. My one warning which has nothing to do with the Villa Palmer is when you get to the airport when you arrive in Mexico please ignore the travel people there they will try to get you to go to another resort by giving you a discount on activities just to bring you to the moon palace and sell you on a time share . Please research the moon palace Grand before you go it’s a scam. The airport staff when asked how to get to our transportation guides is to them but just keep walking.
Stayed 7 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel and I loved our room with a great view.
Stayed 1 night in Jul 2024

10/10 Excellent

Dorian Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was so nice and clean
Stayed 5 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VDP 9.9
It's great to stay at villa del Palmar, the rooms are awesome, huge and have everything. The accommodations are great too, very big pools, right in front of the ocean, nice beach, warm. It's not that great to walk in the ocean (a lot of sea weed). But overall... great.
Stayed 3 nights in Jul 2024

6/10 Okay

Héctor

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service. The staff was super attentive. Highly recommend this hotel.
Stayed 7 nights in Jul 2024

6/10 Okay

Mitsutaka

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We put “ do don’t disturb “ sign but they came in to clean anyway…. And then one of the Coke from mini bar is gone though we didn’t not take any. No idea if housekeeper took a Coke!?
Stayed 2 nights in Jul 2024

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, privacy, friendly service. Convenience of restaurants proximity and choice of different cuisine. Extremely responsive housekeeping and room service.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eduardo Antonio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in the property the pools and the food was excellent. Room service 👌
Stayed 5 nights in Jul 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, my family had a really good time. With one exception: the beach was not very pleasant for swimming, lots of seaweed and murky water. Several people were stung by a sting ray. Make sure you bring water shoes. Other than that, I would highly recommend this property for a family friendly vacation. Thank you!
Stayed 7 nights in Jun 2024

10/10 Excellent

J Jesus Aguilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, and the very friendly staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Eva Nunez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive you are greeted with a glass of champagne. You are engulfed by the beautiful views straight out of the lobby. The staff is all very friendly. The room accommodations are very nice and clean. I would definitely recommend this hotel to those who want to travel to Cancun but don’t want to be in the center of the hotel zone. It’s close enough to all the things you would want to do and private enough to be in your own oasis’s.
Stayed 6 nights in Jun 2024

8/10 Good

SHAINNE ROBLES

Stayed 5 nights in May 2024

10/10 Excellent

Gustavo Edwardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They up keep of the property and the fact that I knew my family was safe while we stayed there. The only thing I didn’t like was the fact that the sliding glass door doesn’t close period it has a lock but the latch is broken
Stayed 5 nights in May 2024

10/10 Excellent

galitt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great location. Would recommend for either families or couples. Super friendly staff, very clean property, housekeeping goes above and beyond. Front desk staff always smiling ready to help. Food delivery by the pool and beach really nice - not just fast food, had nice salads as well. Also got a massage the spa which was A . Always found a shady spot by the pool which is great, not the case in other resorts. This may not be the same if you go during high season. I wish the beach did not have all those sea weeds, but this is not the fault of the hotel. The cleaning crews do their best to remove it. Great hotel!!
Stayed 6 nights in May 2024

6/10 Okay

Zeinab

Liked: Property conditions & facilities
Disliked: Staff & service
Staff not friendly much…also when they clean the room the floor was still dirty everyday…the people at the bar or around the pool area touches everything with their hands when making ur drink like lemon, mint yet same hand will hand you a pen to sign & take the money …they need to wear GLOVES!!!! Food wise is not bad the Italian restaurant was THE BEST!! After all maybe I will be back maybe not!! After all
Stayed 6 nights in May 2024