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Krystal Beach Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Beach Hotel

Marina
Outdoor pool
Exterior
Meeting facility
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150
  • Harmony Park
    3 min drive
  • Bikini Beach
    6 min drive
  • Waterkloof Wines
    9 min drive
  • Cape Town (CPT-Cape Town Intl.)
    29 min drive

Room options

View all photos for Standard Twin

Water view

Standard Twin

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Duplex

Minibar, in-room safe, desk, soundproofing

Family Duplex

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite

Minibar, in-room safe, desk, soundproofing

Luxury Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Minibar, in-room safe, desk, soundproofing

King Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, soundproofing

Family Suite

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double

Minibar, in-room safe, desk, soundproofing

Standard Double

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Lord Charles Hotel

Pool
Breakfast included
Spa
Parking included
4.3 out of 5, Excellent, (29)
The price is AU$361
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Lord Charles Hotel

About the area

Cape Town

Located in Cape Town (Gordon's Bay), Krystal Beach Hotel is within a 5-minute drive of Harmony Park and Cape Floral Region Protected Areas. .This beach hotel is 1.7 mi (2.7 km) from Bikini Beach and 1.9 mi (3.1 km) from Kogelberg Biosphere Reserve.

What's nearby

  • Harmony Park - 3 min drive
  • Bikini Beach - 6 min drive
  • Lourensford Wine Estate - 12 min drive
  • Vergelegen Wine Estate - 17 min drive
  • Kogel Bay Beach - 29 min drive

Getting around

  • Strand Station - 9 min drive
  • Cape Town Intl. Airport (CPT) - 29 min drive

Restaurants

  • ‪Gordon's Bay Coffee Cafe - ‬4 min drive
  • ‪On the Go - ‬2 min drive
  • ‪Old Cape Restaurant & Coffee Shop - ‬15 min walk
  • ‪Sunset Bay Spur - ‬2 min drive
  • ‪Checkers - ‬4 min drive

About this property

Krystal Beach Hotel

Beachfront, with full-service spa
Krystal Beach Hotel offers 112 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Krystal Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Krystal Beach Hotel has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: ZAR 205 for adults and ZAR 105 for children
  • 3 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Krystal Restaurant
  • Captain's Table
  • Ooh La La Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Marina on site
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 205 for adults and ZAR 105 for children
  • Airport shuttle fee: ZAR 550 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Krystal Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 242 reviews" "
Rating 8 - Good. 66 out of 242 reviews" "
Rating 6 - Okay. 14 out of 242 reviews" "
Rating 4 - Poor. 2 out of 242 reviews" "
Rating 2 - Terrible. 6 out of 242 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Pleasant nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it - great value for money
I recently stayed at Krystal Beach Hotel and had an amazing experience. The check-in process was easy and quick, making for a stress-free arrival. The hotel offers great value for money, and the room was large, clean, modern, and very comfortable, with an excellent view. The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The shower and bathroom were nice and well-maintained. The hotel is located in a great area with many different restaurant options nearby. The buffet breakfast was superb, and the live piano music created a relaxing and smooth atmosphere. Overall, it was a fantastic stay, and I will definitely visit again!
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stsy. Rooms are clean and neat and the beds are so comfy. Will recommend it to any traveller
Stayed 2 nights in Jul 2024

10/10 Excellent

Keshni

Liked: Staff & service, property conditions & facilities, room comfort
The room did have a few things that needed to be cleaned properly when we arrived, but housekeeping sorted it very quickly. The room and the view was beautiful. I will definitely be staying there again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stay
Very nice rooms . Booked the suite and loved it.
Stayed 1 night in May 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
Most Disappointing
A disappointing end to a wonderful trip to SA. Room was on forth floor, no elevator from 3rd to 4th floor. Had to haul our luggage up and down. (other hotels in SA had porter assistance). No hairdryer in the room, requested one from reception it didn't arrive. The television screen had two big white spots - internal lenses broken. Room was the smallest we had in SA. There was an issue with the sewers in the hotel and the underground carpark was flooded with a foul smelling water. Patrons transferred this on their footwear into the lifts which stank for the 3 days we were there. We had a nice meal one evening so invited 3 guests to join us on our final evening. Without doubt this was the worst, most disgusting dinner I have every had in a hotel anywhere in the world. I ordered a pork fillet, I got a lump of uncuttable gristle, on a sloppy gloopy mound with burnt vegetables. I was inclined not to make a fuss to avoid spoiling the evening but my guests noticed I wasn't eating. A weak apology from the manager worsened the situation. An offer of a replacement came too late, the 4 other diners had finished their main courses. Our servers remained courteous throughout, it was not their fault. I would probably not have written this review, except the Krystal doubled down with a weak, wringing hands apology the following morning - My meal was not charged on the bill seemed to be the cure all remedy. Not so Krystal this was a most disappointing event which spoiled our evening and stay.
Stayed 3 nights in Apr 2024

8/10 Good

John

Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

Liked: Property conditions & facilities
The location, the property and the view surrounding areay
Stayed 3 nights in Mar 2024

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice holiday, staff friendly, polite and helpful. Unfortunately, on our last day the service was very poor (maybe because it was busy). Drinks by the pool took over an hour to arrive, drinks were warm and part of order was missing. Additionally a burger that we had ordered was very very undercooked. The staff did rectify our order but all this took time which was a big shame on our last day.
Stayed 9 nights in Mar 2024

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Feb 2024

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday South Africa
Our stay at this hotel was amazing. It was so clean, spacious and the staff were very friendly. Set in the perfect location and our room was overlooking the sea and harbor, with a spacious balcony. This is where i will be staying next time i visit.
Stayed 10 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab hotel with nice location. Rooms are comfy and the breakfast was spot on
Stayed 2 nights in Feb 2024

8/10 Good

Anthony, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great apart from the evening meal, service was poor with cold food that was different to the menu
Stayed 2 nights in Feb 2024

8/10 Good

Santria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful, rooms & facilities were amazing.
Stayed 16 nights in Dec 2023

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A hidden gem and accidental find but so glad we came here to stay. Outstanding family room, which I felt was incredible value for what we paid. Very clean and comfortable, plentiful toiletries and amazing view. The communal areas of the hotel could have been cleaner but overall was acceptable. Breakfast was the only downfall for the duration of our stay. Very crowded, lack of tables, cutlery, food was sparse. Long waits for the coffee machine/chefs section.
Stayed 2 nights in Jan 2024

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023

10/10 Excellent

Lukman

Liked: Cleanliness, staff & service, property conditions & facilities
This looked like a luxury resort surrounded by water Staff were helpful and very nice Stayed for 6 days and enjoyed every bit of it
Stayed 6 nights in Dec 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Before arriving, we requested a cot for our little one. When we got there we had to remind them and they just put a single matras in the room. My husband ordered room service and waited and hour, when we phoned to follow up they never put the order in. We had no towels after the room was being cleaned so once again we had to go to reception. Overall our stay we did enjoy.
Stayed 5 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023