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Holiday Inn Express Cardiff Bay, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cardiff Bay, an IHG Hotel

Terrace/patio
Exterior
Standard Room, 1 King Bed
Bar (on property)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Mermaid Quay
    12 min walk
  • Wales Millennium Centre
    12 min walk
  • Cardiff International Arena
    15 min walk
  • Cardiff (CWL-Cardiff Intl.)
    32 min drive

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Future Inns Cardiff Bay
Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1506)
The price is AU$201
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Future Inns Cardiff Bay

About the area

Cardiff

With a stay at Holiday Inn Express Cardiff Bay, an IHG Hotel in Cardiff (Butetown), you'll be within a 5-minute drive of Cardiff Bay and Cardiff Castle. .This hotel is 2.3 mi (3.6 km) from Principality Stadium and 0.6 mi (1 km) from Cardiff Bay Water Feature.

What's nearby

  • Wales Millennium Centre - 12 min walk - 1.0 km
  • Cardiff International Arena - 15 min walk - 1.3 km
  • Cardiff Bay - 4 min drive - 2.3 km
  • Cardiff Castle - 5 min drive - 3.3 km
  • Principality Stadium - 5 min drive - 3.7 km

Getting around

  • Cardiff Bay Station - 8 min walk
  • Cardiff International Airport (CWL) - 32 min drive

Restaurants

  • ‪The Classroom - Y Dosbarth - ‬15 min walk
  • ‪Grosvenor Casino - ‬9 min walk
  • ‪Miller & Carter - ‬10 min walk
  • ‪The Customs Shed Cardiff - ‬7 min walk
  • ‪Cardiff Bay Tavern - ‬9 min walk

About this property

Holiday Inn Express Cardiff Bay, an IHG Hotel

Hotel with free breakfast, near Principality Stadium
Holiday Inn Express Cardiff Bay, an IHG Hotel offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 87 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Cardiff Bay, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Roll-in shower
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff Bay, An Ihg
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Cardiff
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel Cardiff

Holiday Inn Express Cardiff Bay, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 1000 reviews" "
Rating 8 - Good. 430 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locaton, clean rooms and lobby, and friendly staff. Nice view of the lake to sit with a beer. Pillows a bit lumpy but still reasonable sleep. Very convenient for the bay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday inn ever
Staff were brilliant nothing was too much trouble for them and Mohammed especially is a credit to them, he was amazing couldn't do enough for us, really made our stay. Breakfast was great and my son got to complement the chef. This is the best holiday inn we've been to. 😁
Stayed 1 night in Aug 2024

8/10 Good

nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay,the staff were very helpful and greeted us with a smile and a hello!The hotel was only a few streets away from the city centre
Stayed 2 nights in Aug 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean comfortable room. Unfortunately due to an incident in the adjoining building the fire alarm was activated at 4.30 am so our sleep was disturbed. Good to know that the alarms are in good working order though!
Stayed 2 nights in Aug 2024

8/10 Good

Awudu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very welcoming, friendly and helpful at all time. I enjoyed the breakfast throughout my 6 night stay. I didn't like their lack of enough parking space. Twice I had to park my car further away from the carpark because it was full. I was refunded for the nights I wasn't able to park on their compound though.
Stayed 6 nights in Aug 2024

8/10 Good

Kai ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, Manager very hands on at breakfast…We were lucky with the gorgeous weather.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Business traveller
10/10
Excellent staff 10/10 Really good overall facilities
Stayed 1 night in Aug 2024

10/10 Excellent

rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthwhile trip to Cardiff
We travelled over 300 miles to Cardiff to see Billy Joel's only European show of 2024. Prices at all hotels were immensely inflated. Our accomodation through Hotels.com got cancelled twice including only a few weeks before the concert but we were lucky to get the last room at the Holiday Inn Express, although it was an accessible room with a walk-in shower. It looked over the wharf and was comfortable and pleasant. All patrons got a free breakfast, the usual choices but replenished regularly. There was a 25 minute walk to the City Centre and 15-20 minutes to Cardiff Bay with it's great choice of restaurants, giving us the choice of going in either direction. We thought that was ideal. The staff were efficient and helpful throughout. Needless to say the concert was superb making the long trip well worthwhile.
Stayed 2 nights in Aug 2024

6/10 Okay

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

A

Disliked: Cleanliness
It’s not clean and noise I
Stayed 1 night in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities
Three Days in Cardiff
The bed was comfortable but the room was on the warm side (you have no control over the AC). We were able to get a fan. It was clean and safe. Closer walk to Cardiff Bay than Cardiff Centre. Not much close by but the hotel did have a bar for drinks and served food.
Stayed 3 nights in Aug 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget option
Good stay. Air conditioning could have been better as it was very hot and didn't seem to make a difference. Breakfast a little chaotic with no cutlery or plates but good selection. View of car park was uninspiring!
Stayed 2 nights in Jul 2024

6/10 Okay

Joel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No air conditioning in the heat of summer
It was bad enough the room air conditioning didn't work at all, but one hotel clerk tried to claim we had purposely designed "room cooling" that just just wasn't supposed to be as effective cold as "air conditioning' - an insulting fabrication especially since they advertise air conditioning, Another clerk was nice enough to bring a small fan to my room, but since the windows barely opened, that didn't help much. They apparently have had this problem quite a while. You might expect that at an old B&B, but not at a modern hotel,
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had was with the air cooling system in my room
Stayed 1 night in Aug 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in nice condition with a good location, and the staff were very friendl. But the breakfast was very poorly organised and you had to queue for a long time due to the way it was set up, and there was also a shortage of tables to eat at.
Stayed 1 night in Jul 2024

4/10 Poor

L J

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Emma

Breakfast is average
Stayed 1 night in Jul 2024

8/10 Good

S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet residential location. Limited secure parking for £10 but not much alternative parking nearby. Good room, good buffet breakfast. About 10 mins walk to train station and 15 mins walk to The Bay.
Stayed 1 night in Jul 2024

8/10 Good

Alison, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and pleasant staff. Room appeared clean but had a mild smell of tobacco, this appeared to get worse each time we returned to the room despite leaving windows open. Breakfast was good however they ran out of eggs and it took 20 minutes to replace them by which time we had eaten our bacon and sausage. Staff didnt appear to be overly bothered even though several people kept asking where eggs were. I raised at check out and was told they were busy!! Oh thats ok then!!
Stayed 1 night in Jul 2024

10/10 Excellent

Isabel, Belfast

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff absolutely fabulous- friendly , professional and hard working.
Stayed 2 nights in Jul 2024