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Holiday Inn Express Cardiff Bay, an IHG Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Cardiff Bay, an IHG Hotel

Terrace/patio
Standard Room, 1 King Bed
Lobby
Bar (on property)
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Mermaid Quay
    12 min walk
  • Wales Millennium Centre
    12 min walk
  • Cardiff International Arena
    15 min walk
  • Cardiff (CWL-Cardiff Intl.)
    32 min drive

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Future Inns Cardiff Bay

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1481)
The price is AU$171
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Future Inns Cardiff Bay

About the area

Cardiff

With a stay at Holiday Inn Express Cardiff Bay, an IHG Hotel in Cardiff (Butetown), you'll be within a 5-minute drive of Cardiff Bay and Cardiff Castle. .This hotel is 2.3 mi (3.6 km) from Principality Stadium and 0.6 mi (1 km) from Cardiff Bay Water Feature.

What's nearby

  • Wales Millennium Centre - 12 min walk
  • Cardiff International Arena - 15 min walk
  • Cardiff Bay - 4 min drive
  • Cardiff Castle - 5 min drive
  • Principality Stadium - 5 min drive

Getting around

  • Cardiff Bay Station - 8 min walk
  • Cardiff International Airport (CWL) - 32 min drive

Restaurants

  • ‪The Classroom - Y Dosbarth - ‬15 min walk
  • ‪Grosvenor Casino - ‬9 min walk
  • ‪Miller & Carter - ‬10 min walk
  • ‪The Customs Shed Cardiff - ‬7 min walk
  • ‪Cardiff Bay Tavern - ‬9 min walk

About this property

Holiday Inn Express Cardiff Bay, an IHG Hotel

Hotel with free breakfast, near Cardiff Bay
Holiday Inn Express Cardiff Bay, an IHG Hotel offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 87 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Cardiff Bay, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast.
Holiday Inn Express Cardiff Bay, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Roll-in shower
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff Bay, An Ihg
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel
Holiday Inn Express Cardiff Bay, an IHG Hotel Cardiff
Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel Cardiff

Holiday Inn Express Cardiff Bay, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 1001 reviews" "
Rating 8 - Good. 427 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Business traveller
I enjoyed my stay and found it in good location for walking to the Bay and dining areas. Catching a Bus from there to the shopping centre is easy. My only issue was that I didn’t get much sleep as there was a couple arguing near by and they kept me awake, I was also staying on my own so was frightened.
Stayed 2 nights in Sep 2024

8/10 Good

Nicola

Stayed 2 nights in Aug 2024

8/10 Good

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for city visit
We were stopping off in Cardiff for a visit and were looking for an overnight stay. This hotel was perfect, 15 min walk into the city centre and a 10 min walk to Cardiff bay. Staff were extremely helpful, room was comfy and we both slept well. Great breakfast in the morning which helped for our onward journey. Would definitely recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as ever stay was brilliant
Stayed 1 night in Jul 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and manager as always were brilliant
Stayed 1 night in Sep 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people. Very kind.
Stayed 1 night in Sep 2024

4/10 Poor

Lesley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room wasn’t available until 3pm so delayed us going to our event. Purchased 2 gin and tonics and was shocked at the price. When I asked why so expensive the barman said they were doubles even though I didn’t ask for doubles. This is awful as a person may have been having one drink and possibly driving shortly afterwards not knowing if they didn’t question the price of the drink. H the barman told me he always serves doubles! I had to warn the man at the bar in case he got caught out also. Car parking was full after check in time so I’m glad I arrived early to nab a space despite having to wait an extra hour for the room. Hotel where fine with you parking before check in and using the bar area whilst you waited. There was no charge for the car park before check in time. At breakfast there was no coffee cups and by the time I gave up after a good 5 mins wait in a queue my cooked breakfast had gone cold so I had to get another one. Clean hotel. Staff seemed friendly but some of them stressed when it was busy in the morning.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom Sink clogged.
Stayed 1 night in Sep 2024

4/10 Poor

p

Disliked: Amenities, property conditions & facilities
The shower awful. No sleep as air con constant scratching all night coming from it. People walking corridor loudly. Outside all night the noise was dreadful. The price of your limited drinks was ridiculous. Was not told we had to pay for car park till arrival. Having not being able to sleep we would never return here!!!!!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Amenities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Masimba Albany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view
Stayed 2 nights in Aug 2024

4/10 Poor

Kiran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was advertised for 4 adults but room did not even have 2 double bed, how people are suppose to sleep and was very at the time ac wasn't working either asked the staff, they said this what we have..
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

SR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed in room 306. There was a constant noise source that vibrated through the room all night. Both my wife and i was unable to get any sleep due to this. Reported the fault at the time & first thing in the morning - i was informed others on the same floor had complained and there was nothing that could be done untill they get an engineer to fix the fault. If we hadnt had alcoholic drinks we would have left the hotel & drove home. We had a day of activities planned for monday in Cardiff, we cut our trip short to head home for some much needed sleep. Very disappointed!!
Stayed 1 night in Aug 2024

6/10 Okay

Carole

Travelled with partner
Liked: Staff & service
Very corporate
Stayed 2 nights in Aug 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locaton, clean rooms and lobby, and friendly staff. Nice view of the lake to sit with a beer. Pillows a bit lumpy but still reasonable sleep. Very convenient for the bay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday inn ever
Staff were brilliant nothing was too much trouble for them and Mohammed especially is a credit to them, he was amazing couldn't do enough for us, really made our stay. Breakfast was great and my son got to complement the chef. This is the best holiday inn we've been to. 😁
Stayed 1 night in Aug 2024

8/10 Good

nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay,the staff were very helpful and greeted us with a smile and a hello!The hotel was only a few streets away from the city centre
Stayed 2 nights in Aug 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean comfortable room. Unfortunately due to an incident in the adjoining building the fire alarm was activated at 4.30 am so our sleep was disturbed. Good to know that the alarms are in good working order though!
Stayed 2 nights in Aug 2024

8/10 Good

Awudu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very welcoming, friendly and helpful at all time. I enjoyed the breakfast throughout my 6 night stay. I didn't like their lack of enough parking space. Twice I had to park my car further away from the carpark because it was full. I was refunded for the nights I wasn't able to park on their compound though.
Stayed 6 nights in Aug 2024

8/10 Good

Kai ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, Manager very hands on at breakfast…We were lucky with the gorgeous weather.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Business traveller
10/10
Excellent staff 10/10 Really good overall facilities
Stayed 1 night in Aug 2024