TownePlace Suites by Marriott Carlsbad

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Carlsbad

Suite, 2 Bedrooms
Exterior
Suite, 1 Bedroom
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
311 Pompa St, Carlsbad, NM, 88220
  • Living Desert State Park
    3 min walk
  • Carlsbad Dog Park
    11 min walk
  • Carlsbad Museum & Art Center
    13 min walk
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    8 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Carlsbad

Located in Carlsbad, TownePlace Suites by Marriott Carlsbad is in the business district, a 3-minute walk from Living Desert State Park and 13 minutes by foot from Carlsbad Museum & Art Center. .This hotel is 1.3 mi (2.1 km) from Lake Carlsbad Recreation Area and 1.7 mi (2.7 km) from Riverwalk Recreation Center.

What's nearby

  • Living Desert State Park - 3 min walk - 0.3 km
  • Carlsbad Museum & Art Center - 13 min walk - 1.1 km
  • Riverwalk Recreation Center - 3 min drive - 2.8 km
  • Lake Carlsbad Recreation Area - 3 min drive - 2.2 km
  • Living Desert Zoo & Gardens State Park - 9 min drive - 7.5 km

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Dragon China Buffet - ‬2 min drive
  • ‪Blue House Bakery & Cafe - ‬2 min drive

About this property

TownePlace Suites by Marriott Carlsbad

Hotel with free breakfast, a quick walk to Living Desert State Park
TownePlace Suites by Marriott Carlsbad offers 94 air-conditioned accommodations with coffee/tea makers and designer toiletries. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Carlsbad hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. 46-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 46-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include phones, as well as microwaves and coffee/tea makers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 2.99 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Firepit
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 46-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 8 2024 to December 18 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 2.99 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from January to December
Pool access available from 10:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Carlsbad Hotel
Hotel TownePlace Suites by Marriott Carlsbad Carlsbad
Carlsbad TownePlace Suites by Marriott Carlsbad Hotel
TownePlace Suites by Marriott Carlsbad Carlsbad
TownePlace Suites Marriott Carlsbad Hotel
TownePlace Suites Marriott Carlsbad
Hotel TownePlace Suites by Marriott Carlsbad
TownePlace Suites Marriott Hotel
TownePlace Suites Marriott
Towneplace Suites Marriott
TownePlace Suites by Marriott Carlsbad Hotel
TownePlace Suites by Marriott Carlsbad Carlsbad
TownePlace Suites by Marriott Carlsbad Hotel Carlsbad

TownePlace Suites by Marriott Carlsbad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 228 reviews" "
Rating 8 - Good. 45 out of 228 reviews" "
Rating 6 - Okay. 7 out of 228 reviews" "
Rating 4 - Poor. 10 out of 228 reviews" "
Rating 2 - Terrible. 8 out of 228 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Excellent breakfast. Helpful staff. Hard beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located in convenient location, close to restaurants and shopping area. Room was clean and specious, comfortable beds, good variety for breakfast, nice and friendly staff. Total recommend for family travel vacation or business.
Stayed 3 nights in Jun 2024

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Lovely stay…excellent room & staff very efficient and friendly
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in May 2024

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not a great stay
Hotel was dirty, food and mess and bugs were in the room when we checked in. Avoid.
Stayed 3 nights in Apr 2024

4/10 Poor

Zeynep, Alviso

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

LaDonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The only issue was there was a family that let their children run up and down the hallways late at night but this is not the hotel’s fault. Enjoy our stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Todd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very CLEAN, well cared for property with professional, courteous and helpful staff. After traveling and staying in disappointing hotels for a week this one was just what we needed. We will stay again when in town. Great job to the managing staff !
Stayed 1 night in Mar 2024

2/10 Terrible

Andrew J

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor at best
The kitchen was nit as advertised and barely equipped. The sink was backed up and we needed to have the staff come in and unclog the garbage disposal. The shower hand mold and mildue above the 6.5 foot mark. The beds were marginal at best. The front desk staff said they would comp us bouns points for the inconvenience and that never happed. Dont waste your time and money. Their are plenty of other places to stay
Stayed 2 nights in Dec 2023

8/10 Good

Thasanai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Christine

Travelled with group
Liked: Staff & service, property conditions & facilities
Heating system moved to extremes and didn’t stay at set point
Stayed 2 nights in Feb 2024

8/10 Good

David

Stayed 1 night in Feb 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and convivence to both Carlsbad Caverns and Guadalupe Mountains Nation Park. The room itself was a great size with a full kitchenette. Refrigerator, dishwasher, microwave, 12 cup coffee maker, and 2-burner top made it very easy to have meals in our room after long days of hiking. Bathroom was a great size, closet had great shelving and storage.
Stayed 3 nights in Nov 2023

10/10 Excellent

sheila

Liked: Staff & service
Breakfast was good however they need more staff to assist. She wRoom was ok, however not fully cleaned and
Stayed 2 nights in Nov 2023

10/10 Excellent

Sabra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christie

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and updated!
Our room was big and very nice. We loved the table, chair& kitchen. We loved having the gym open 24 hours. The breakfast offered many choices.
Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay and to everything.
Stayed 2 nights in Sep 2023

10/10 Excellent

Katie

Travelled with partner
Amazing customer service! We were greeted by the assistant GM when we checked in. He told us everything that was going on in the area. He was so welcoming and friendly. The room was clean and comfortable. The air worked perfect. We had no issues. Definitely will stay again if we are in this area
Stayed 2 nights in Sep 2023

8/10 Good

YASMIN, Richmond

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room I requested with a king bed was not available, and the room was a little worn down.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023