6/10 Okay
Verified traveller
14 Dec 2024
Disliked: Staff & service
Convenient but not welcoming
We stayed here one night after flying in to Charleston. This place gets high marks for convenience as the hotel is just down the street from the airport and there is a Chili's restaurant in the same parking lot so we did not have to drive for dinner. However, the room furnishings were a bit worn and oddly oversized for the space so the room felt really small. That's really not too big a deal since we just needed to sleep. But for me, the biggest issues were 1) blood stains on one of the hand towels (so gross! super ick factor!) and 2) low customer service. The front desk person was either super fatigued (possible, the hotel was packed with teenaged competitive cheerleaders so I'm sure it was a tiring day) or really just an unhappy person as check in was entirely perfunctory without any niceties or sense of "welcome." Finally, the woman bartender was downright rude and seemed really bothered to have to serve a drink. As there are plenty of other options in the area, I do not plan to stay here again.
Verified traveller
Stayed 1 night in Dec 2024