Tru by Hilton Charleston Ashley Phosphate

2.5 star property

Photo gallery for Tru by Hilton Charleston Ashley Phosphate

Exterior
Desk, laptop workspace, free WiFi, bed sheets
Reception
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

Map
2475 Prospect Drive, North Charleston, SC, 29406
  • Northwoods Mall
    ‪3 min drive‬
  • North Charleston Coliseum and Performing Arts Center
    ‪8 min drive‬
  • United States Air Force Charleston Air Force Base
    ‪9 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

North Charleston

With a stay at Tru by Hilton Charleston Ashley Phosphate in North Charleston, you'll be within a 10-minute drive of Charleston Tanger Outlets and North Charleston Coliseum and Performing Arts Center. .This hotel is 13.4 mi (21.6 km) from College of Charleston and 8.7 mi (14 km) from Riverfront Park.

What's nearby

  • Northwoods Mall - 3 min drive - 1.9 km
  • Charleston Southern University - 7 min drive - 7.7 km
  • Charleston Tanger Outlets - 8 min drive - 9.4 km
  • North Charleston Coliseum and Performing Arts Center - 8 min drive - 9.8 km
  • United States Air Force Charleston Air Force Base - 9 min drive - 7.7 km

Getting around

  • Charleston Station - 9 min drive
  • Charleston Intl. Airport (CHS) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

Tru by Hilton Charleston Ashley Phosphate

Hotel in North Charleston with free breakfast and a fitness center
Tru by Hilton Charleston Ashley Phosphate offers 121 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Stay in one of 121 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlston Ashley Phosphate
Tru by Hilton Charleston Ashley Phosphate Hotel
Tru by Hilton Charleston Ashley Phosphate North Charleston
Tru by Hilton Charleston Ashley Phosphate Hotel North Charleston

Tru by Hilton Charleston Ashley Phosphate Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 883 out of 1154 reviews
Rating 8 - Good. 176 out of 1154 reviews
Rating 6 - Okay. 52 out of 1154 reviews
Rating 4 - Poor. 20 out of 1154 reviews
Rating 2 - Terrible. 23 out of 1154 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Melinda

Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was truly great!
Stayed 1 night in Jan 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Our stay

The hotel was great and very clean but the bed was VERY UNCOMFORTABLE and water never really got hot.
Stayed 1 night in Dec 2024

10/10 Excellent

Shauntoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good until we saw a roach in the room on the wall next to the bathroom.
Stayed 1 night in Jan 2025

6/10 Okay

Toyin

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to rest between volleyball games.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Service wasnt good. Had to keep calling for towels and wash clothes. They only had 1 wash cloth in the room when ai checked in. Asked for more. Didnt get them until the next day. They didnt clean the room or pick up the dirty towels. Ran out of toilet tissue. There were no tissues in the tissue box.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael, Mesa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good breakfast. Convenient location. Comfy beds (except for the corner rails at the foot of the beds; we banged our legs on those corners multiple times; bad design). Only other nitpick was that the showers floor was VERY slippery. All in all, a pleasant stay. Thanks.
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

The hotel was super clean. I am very picky and i really have no complaints about anything in regard to cleanliness. The breakfast was good, pancakes, eggs, grits, bagels ect. Coffee offered all day. I did ask the front desk for an extra pillow and they said they didn't have any. The bed was pretty comfortable and there wasn't much noise. I would return here if we go back.
Stayed 2 nights in Dec 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Charran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic in area was terrible
Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Dec 2024

6/10 Okay

Shandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Stayed 1 night in Dec 2024

2/10 Terrible

Jamie

Disliked: Staff & service
The reviews lead me to believe this place was quite nice and clean. I did not feel like that was the case. The lobby was very disheveled and the sheets were ok but did not look professionally washed and white and crisp. The bathroom was clean. The shower was nice. There is a pet policy of $75 which was not clear to me. You have to go into the fine print to read and I feel that is very misleading. It should be right on the front page there will be extra fees.
Stayed 1 night in Dec 2024

2/10 Terrible

Olivia

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Stayed 1 night in Dec 2024

8/10 Good

Sheila

Stayed 1 night in Dec 2024