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Douglas Inn And Suites

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Family Suite
Front of property
Hallway
Fitness facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Tennova Healthcare
    11 min walk
  • Cleveland State Community College
    16 min walk
  • Create & Celebrate Studio
    2 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    26 min drive

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Baymont by Wyndham Cleveland
Pool
Breakfast included
Pet-friendly
Kids pool
3.3 out of 5, (28)
The price is AU$102
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Baymont by Wyndham Cleveland

About the area

Cleveland

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Create & Celebrate Studio. .This motel is 0.8 mi (1.4 km) from Cleveland State Community College and 1.5 mi (2.3 km) from Tennova Healthcare - Cleveland.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Tennova Healthcare - 11 min walk - 1.0 km
  • Cleveland State Community College - 16 min walk - 1.4 km
  • Lee University - 3 min drive - 3.5 km
  • Bradley Square Mall - 4 min drive - 5.0 km
  • North Cleveland Church of God - 5 min drive - 4.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 999 reviews" "
Rating 8 - Good. 303 out of 999 reviews" "
Rating 6 - Okay. 97 out of 999 reviews" "
Rating 4 - Poor. 61 out of 999 reviews" "
Rating 2 - Terrible. 47 out of 999 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needed a more comfortable mattress
They have recently updated all rooms but the bed still needs updated. Aside from the bed everything was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Breakfast is really basic and the same thing everyday!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shy

Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay in Cleveland. Always great!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David H

Stayed 1 night in Aug 2024

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing customer service and pleasant stay. We come every year and every year were left refreshed and happy.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good morning
Everyone was nice and personable. When coffee machine in room didi not work they opened the breakfast room early for me and made coffee
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We were downstairs. The people above us walked like a herd of elephants well into the night. The chairs cushion was upside down. We turned it over to sit in it. There was a giant rip. We took a picture due to they hold $100 for incidentals. We didnt want to get blamed for that
Stayed 1 night in Aug 2024

8/10 Good

lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again.
The staff was friendly and the checkin was smooth. The threshold at the top of the stairs is damaged. The room was very clean and the bed was comfortable. The breakfast choices did not appeal to me. I went two blocks away to The Fort Restaurant for breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, very nice for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Clean place and love the location.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kent

Travelled with partner
They were very accommodating
Stayed 1 night in Jun 2024

10/10 Excellent

JOEL S

Liked: Cleanliness, staff & service, property conditions & facilities
Family stay for 1 night on the way to Smokey Mountains. Very clean and friendly staff.
Stayed 1 night in Jul 2024

6/10 Okay

Amanda

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
OKAY IN A PINCH
The dog in the room across from us was LOUD. There was a roach in the room, the shower was slow, and there was a very intimate hair in the bed. We were provided new sheets. I killed the roach. We opted for another hotel on our way back. I get that they were remodeling but there’s no excuse for cleanliness.
Stayed 1 night in Jul 2024

10/10 Excellent

colten

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
There was roaches everywhere we literally left at 2am and just drove back home and also mold in the shower
That’s just one of the 20 roaches we saw
Stayed 1 night in Jul 2024

6/10 Okay

Floyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good price, nice owners/manager, conveniently located downtown. I'd recommend as a good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Thom

Very nice!! Like new! Coming back….
Stayed 1 night in Jul 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
After reading some of the negative comments about this motel I was thinking I made a mistake. Far from it. The staff was friendly. The room was modern and clean. The breakfast was normal for a motel. Would recommend for a low cost stay over.
Stayed 1 night in Jul 2024