The Terrace at Lake Junaluska

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Terrace at Lake Junaluska

Lake
Exterior
Lobby sitting area
Balcony
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
689 North Lakeshore Drive, Lake Junaluska, NC, 28745
  • Lake Junaluska Conference and Retreat Center
    11 min walk
  • Lake Junaluska Golf Course
    19 min walk
  • Queen's Farm Stables
    4 min drive
  • Asheville, NC (AVL-Asheville Regional)
    40 min drive

Room options

Room, 2 Queen Beds (Northside)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lakeside

  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Northside)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Lakeside (2nd Floor)

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lake Junaluska

Located in Lake Junaluska, The Terrace at Lake Junaluska is on the waterfront, within a 5-minute drive of Lake Junaluska Conference and Retreat Center and Lake Junaluska Golf Course. .This family-friendly hotel is 13.9 mi (22.4 km) from Great Smoky Mountains National Park and 10.5 mi (16.9 km) from Cataloochee Ski Area.

What's nearby

  • Lake Junaluska Conference and Retreat Center - 11 min walk - 1.0 km
  • Lake Junaluska Golf Course - 19 min walk - 1.7 km
  • Queen's Farm Stables - 4 min drive - 3.0 km
  • Waynesville Recreation Center - 7 min drive - 5.3 km
  • Cataloochee Ski Area - 20 min drive - 17.0 km

Getting around

  • Asheville Regional Airport (AVL) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Singletree Heritage Kitchen - ‬7 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Blue Rooster Southern Grill - ‬5 min drive

About this property

The Terrace at Lake Junaluska

Family-friendly hotel with a full-service spa and free breakfast
The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness By The Lake. The spa is open daily.
Make yourself at home in one of the 105 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find outdoor tennis courts, 4 outdoor pickleball courts, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at Terrace Hotel Dining Room or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Terrace Hotel Dining Room - Onsite buffet restaurant.
Gifts and Grounds - Onsite coffee shop. Open select days.
Crepes & Custard - Onsite café. Open select days.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 1 coffee shop/cafe

Restaurants on site

  • Terrace Hotel Dining Room
  • Gifts and Grounds
  • Crepes & Custard

Things to do

  • 24-hour fitness centre
  • 6 outdoor tennis courts
  • Access to nearby outdoor pool
  • Basketball
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on-site
  • Mini golf
  • Paddleboards on-site
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Access to nearby outdoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf pro shop
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Communal living room
  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 7.0 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Terrace Lake Junaluska Hotel
Terrace Lake Junaluska
The Terrace at Lake Junaluska Hotel
The Terrace at Lake Junaluska Lake Junaluska
The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 166 out of 283 reviews" "
Rating 8 - Good. 63 out of 283 reviews" "
Rating 6 - Okay. 23 out of 283 reviews" "
Rating 4 - Poor. 17 out of 283 reviews" "
Rating 2 - Terrible. 14 out of 283 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna, Wesley Chapel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view
Stayed 2 nights in Aug 2024

10/10 Excellent

Iris

Stayed 1 night in Aug 2024

10/10 Excellent

patrick J

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Lake, wonderful views!!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay
it was okay. breakfast was cold
Stayed 1 night in Aug 2024

8/10 Good

Ralph

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a woman traveler, I always feel secure in my surroundings when staying at the Terraces. Good location, friendly staff, and easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

hemant

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
They charged my card $68 for one night's stay, and have not refunded the difference. Staff struggle to check in and check out guests. Hot items at breakfast were cold. Bread had mold.
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lakeside, double queen room
Pros: the view from the room was stunning and the area surrounding the property is nice! Especially the trail around the lake! Cons: Room was dated and unclean. When entering the room, there were dirty towels by the ac unit and the bathroom had dirt coating the bottom of the tub. The paint/seals were dry and cracking around the tub area as well along with rusty fixtures. The sheets had a few light stains as well. Overall: The area is great but would recommend looking for a different place to stay as cleanliness was an issue for the property.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise looks like a painting!
The place is lovely. I saw probably the most beautiful sunrise I've ever seen from the 3rd floor of the Terrace.
Stayed 1 night in Jul 2024

8/10 Good

Cher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk and the restaurant were very friendly and helpful. The hotel has a large, excellent lobby and great terrace views of the lake. Our two-night stay was brief but all went smoothly and we will be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Gunnar

Stayed 1 night in Jul 2024

6/10 Okay

Indah, Clayton

Travelled with partner
Liked: Staff & service
No good restaurants nearby
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and so quiet! The location can’t be beat. If you’re looking for peace and relaxation then this is your place. The lake is magical!
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Stayed 1 night in Jun 2024

10/10 Excellent

Sai

Stayed 1 night in Jun 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious common areas and great access to lake walk and great view. Restaurant only open for breakfast so have to go out.
Stayed 1 night in May 2024

6/10 Okay

Gwyneth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Beautiful location. Thin walls, apathetic service, subpar food on buffet. Second time staying here, NOT as good as previous stay. Disappointed.
Stayed 1 night in May 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the lake. No dining options on the lake and not much in the surrounding area.
Stayed 1 night in Apr 2024