Crabwall Manor & Spa, BW Signature Collection

3.0 star property

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Indoor pool, pool loungers
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • University of Chester
    ‪4 min drive‬
  • Countess of Chester Hospital
    ‪4 min drive‬
  • Chester Zoo
    ‪5 min drive‬
  • Chester (CEG-Hawarden)
    ‪39 min drive‬

Room options

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking (View)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Chester

With a stay at Crabwall Manor & Spa, BW Signature Collection in Chester, you'll be a 5-minute drive from Chester City Walls and 5 minutes from Chester Zoo. .This spa hotel is 2.7 mi (4.4 km) from Chester Racecourse and 5.8 mi (9.4 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • University of Chester - 4 min drive
  • Chester City Walls - 5 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive
  • Chester Zoo - 5 min drive

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪The Oakfield - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel in Chester with a full-service spa and a health club
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crabwall Manor & Spa, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 863 reviews
Rating 8 - Good. 272 out of 863 reviews
Rating 6 - Okay. 130 out of 863 reviews
Rating 4 - Poor. 59 out of 863 reviews
Rating 2 - Terrible. 23 out of 863 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly, relaxed, gorgeous spa, spacious, gorgeous views... we loved it
Stayed 2 nights in Nov 2024

8/10 Good

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall, think the spa changing rooms could do with some TLC but other than that was enjoyable. The room was lovely!
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty duvet.
We enjoyed our stay, the hotel is lovely and the staff on breakfast service were very accommodating. However, my husband had to go to reception on the first night because we spotted a dark patch through the duvet cover, on pulling the cover back there was a patch of blood bigger than my hand. The lady who came in to remove the duvet didn't apologise, she just looked embarrassed. I was uncomfortable after this and went and bought my own cover to sleep under. I know this can be seen as an over-reaction, but that's how I felt. I do have a photo, but I dont think it's family friendly. It is ashame because this is the first time in 10 years since we've been away for my birthday.
Stayed 3 nights in Nov 2024

8/10 Good

Cathie

Travelled with family
This was a lovely place. Could do with some lighting outside in the parking area as was very dark. You could also do with some more decent music in the bar area - that was a bit flat and no atmosphere. Other than that a lovely stay.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Paul John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff. Rooms are large and good value for money. Would recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester day trip
Great hotel, location and style. Room very big and modern. Only niggle was spa lockers iffy and few broken. Spa was great also.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 nights here, lovely room, pool and spa excellent, I would definitely come again
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop.
Lovely room, great customer service and absolute value for money. Would definately go again.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Fantastic stay, room was very nice with balcony . Would recommend this hotel
Stayed 1 night in Oct 2024

6/10 Okay

Carole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had a 2 year old toddler the room wasn’t suitable, no other rooms available, mattress and mattress covers had disgusting stains on all covered with a nice clean white sheet. No biscuits only enough milks for one drink . Breakfast standard, disappointed in our stay.
Stayed 1 night in Oct 2024

6/10 Okay

Lesley

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Geoff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great settings for a wedding venue
Here for a wedding and it seems a great venue
Stayed 1 night in Oct 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel , friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Karen

Travelled with group
Liked: Staff & service, room comfort
Zoo trip
Bedroom looked a little shabby, wallpaper peeling off the walls, plug sockets not easily accessible. Food was good, bar prices expensive, service a little slow but staff friendly. Didn’t have breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Penny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

taylor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was poor, mould on the ceiling and on the shower curtain. Carpet was dirty
Stayed 1 night in Oct 2024