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Hilton Chicago

4.0 star property

Photo gallery for Hilton Chicago

Exterior
Boating
Point of interest
Lobby
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Parking available

Explore the area

Map
720 S Michigan Ave, Chicago, IL, 60605
  • State Street
    ‪4 min walk‬
  • Buckingham Fountain
    ‪9 min walk‬
  • Art Institute of Chicago
    ‪10 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Room, 4 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Room, 4 Bedrooms

  • 82 sq m
  • Lake view
  • Sleeps 16
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible (Hearing)

  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living area

Luxury Suite, 1 King Bed

  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

37-inch TV with cable channels, pay films

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Living area

Luxury Suite, 2 Bedrooms

  • 87 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Room (Parlor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room (Parlor)

  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Accessible (Transfer Shower)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (Transfer Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

37-inch TV with cable channels, pay films

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View

  • Sleeps 8
  • 3 King Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living area

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 8
  • 3 King Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Queen Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, 2 Bathrooms

Room, 2 Double Beds, 2 Bathrooms

Room, 2 Double Beds, 2 Bathrooms

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds, Accessible (High Floor)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Living area

Suite, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 7
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Lake View

  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 3 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxury Suite, 3 Bedrooms

  • 82 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed

View all photos for Traditional Suite, 2 Bedrooms (Parlor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Traditional Suite, 2 Bedrooms (Parlor)

  • 82 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

Meeting facility

Palmer House a Hilton Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.1 out of 5, Very good, (1643)
The price is AU$338
for 1 room
includes taxes & fees
12 Mar - 13 Mar
Palmer House a Hilton Hotel

About the area

Chicago

With a stay at Hilton Chicago, you'll be centrally located in Chicago, within a 10-minute walk of Buckingham Fountain and Art Institute of Chicago. .This historic hotel is 0.7 mi (1.1 km) from Millennium Park and 0.9 mi (1.4 km) from Field Museum of Natural History.

What's nearby

  • Art Institute of Chicago - 10 min walk
  • Millennium Park - 12 min walk
  • Shedd Aquarium - 16 min walk
  • Grant Park - 18 min walk
  • Soldier Field - 20 min walk

Getting around

  • Harrison Station - 5 min walk
  • Chicago Museum Campus-11th Street Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪The Lounge At Congress Hotel - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Grant Park Bistro - ‬1 min walk
  • ‪Epic Burger - ‬7 min walk

About this property

Hilton Chicago

Historic Chicago hotel in Downtown Chicago with 2 restaurants
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1544 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Herb N Kitchen, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has 234000 square feet (21739 square meters) of space consisting of a conference center and 50 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 70.00 per night)
  • Covered valet parking on site (USD 85.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 35 for adults and USD 17 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Herb N Kitchen
  • Kitty O Sheas
  • 720 Bar and Grill

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (234000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 50

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 118
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 116
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable drinking straws
  • Double-glazed windows
  • Fireplace in reception
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch HDTV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 70.00 per night
  • Covered valet parking fee: USD 85.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60605

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Hilton Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 938 out of 1663 reviews
Rating 8 - Good. 304 out of 1663 reviews
Rating 6 - Okay. 214 out of 1663 reviews
Rating 4 - Poor. 113 out of 1663 reviews
Rating 2 - Terrible. 94 out of 1663 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent staff. The only thing I didn’t like es that the rooms are very dark, they need better illumination. Good and safe neighborhood, walkable, and with public transportation all around.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew K.

Stayed 1 night in Nov 2024

8/10 Good

Rene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
I asked for cleaning service in day and they never came. Otherwise everything else was excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Cody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a lake view room and got a partial view. I definitely wouldn’t have payed more if I knew it was partial
Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The heat in the room wouldnt turn off. The second night we thought it was raining but woke up to the ceiling in half of the room was wet and dripping. It looked close to caving in. I called to inform them and no one came to look at it. When we checked out we informed them again and im surprised they didn't offer us any type of discount in the room considering. We also paid in advance for breakfast but the first morning the dining area was closed they did take iff obe night of parking to make up for that

10/10 Excellent

Tiffany, N Billerica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Regjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

carley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Great option
Overall great. I rated cleanliness a 4 as there was hair in our bathroom behind the door and under sink where it had not been swept. Otherwise everything else was great. Would like to have had a microwave available in the room for leftovers. Every one was friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, quiet clean spacious rooms! Breakfast buffett to die for. Close to museums and Metro.
Stayed 1 night in Nov 2024

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Elmer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Vincent

Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent but the hotel did not have a room available for me by 4pm, even when check in is at 3pm. Housekeeping was excellent.
Stayed 3 nights in Nov 2024

2/10 Terrible

Heather

Stayed 1 night in Oct 2024

8/10 Good

Grace, potterville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it seems like they have Long lines most of the time as I seen that from most of the reviews and when I went, I did experience a long line though I did get there before it filled up too much. I suggest coming in 10 minutes or so before your check in time. our room was nice. We stayed as a couple and we were supposed to get one king bedroom but they cannot accommodate us so they gave us two queen beds, which we were happy with, The room was nice, clean comfortable, although it had a view of the other side of the building so there wasn’t a great view of outside. overall, this place is nice in the architecture in the building is crazy beautiful. they have two or three restaurants I believe and vending machines. parking is easy you can do valet or self Park, self Park also comes with the option to drive in and out.
Stayed 1 night in Oct 2024

6/10 Okay

Carmen

Travelled with family
Disliked: Amenities, property conditions & facilities
No usb ports, elevators slow, woman at the restaurant was rude, chair in the room was frayed and was dilapidated, room did not have side table, room looked unclean, hotel is too busy.
Stayed 1 night in Nov 2024

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not provided a room as ordered
Stayed 3 nights in Nov 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service
we had a backed-up shower our first morning. other than that, I would have rated higher on property and facilities. you guys were extremely responsive which was awesome
Stayed 3 nights in Nov 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hilton Chicago was beautiful and walking distance to everything!
Stayed 1 night in Nov 2024