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Hilton Chicago

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Chicago

Exterior
Boating
Lobby
Point of interest
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
  • Parking available

Explore the area

Map
720 S Michigan Ave, Chicago, IL, 60605
  • State Street
    4 min walk
  • Buckingham Fountain
    9 min walk
  • Art Institute of Chicago
    10 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    39 min drive

Room options

View all photos for Family Room, 4 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Room, 4 Bedrooms

  • 82 sq m
  • Lake view
  • Sleeps 16
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible (Hearing)

  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living area

Luxury Suite, 1 King Bed

  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

37-inch TV with cable channels, pay films

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Living area

Luxury Suite, 2 Bedrooms

  • 87 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Room (Parlor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room (Parlor)

  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Accessible (Transfer Shower)

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (Transfer Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

37-inch TV with cable channels, pay films

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

37-inch TV with cable channels, pay films

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View

  • Sleeps 8
  • 3 King Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living area

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 8
  • 3 King Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Queen Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, 2 Bathrooms

Room, 2 Double Beds, 2 Bathrooms

Room, 2 Double Beds, 2 Bathrooms

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 2 Double Beds, Accessible (High Floor)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Living area

Suite, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 7
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Lake View

  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 3 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Luxury Suite, 3 Bedrooms

  • 82 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed

View all photos for Traditional Suite, 2 Bedrooms (Parlor)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Traditional Suite, 2 Bedrooms (Parlor)

  • 82 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed, View

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1288)
The price is AU$252
for 1 room
includes taxes & fees
8 Jan - 9 Jan
L7 Chicago by LOTTE

About the area

Chicago

With a stay at Hilton Chicago, you'll be centrally located in Chicago, within a 10-minute walk of Buckingham Fountain and Art Institute of Chicago. .This historic hotel is 0.7 mi (1.1 km) from Millennium Park and 0.9 mi (1.4 km) from Field Museum of Natural History.

What's nearby

  • Art Institute of Chicago - 10 min walk
  • Millennium Park - 12 min walk
  • Grant Park - 18 min walk
  • Soldier Field - 20 min walk
  • Willis Tower - 2 min drive

Getting around

  • Harrison Station - 5 min walk
  • Chicago Museum Campus-11th Street Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪The Lounge At Congress Hotel - ‬3 min walk
  • ‪Grant Park Bistro - ‬1 min walk
  • ‪Epic Burger - ‬7 min walk
  • ‪Buddy Guy's Legends - ‬3 min walk

About this property

Hilton Chicago

Historic Chicago hotel in Downtown Chicago with 2 restaurants
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1544 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Herb N Kitchen, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has 234000 square feet (21739 square meters) of space consisting of a conference center and 50 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 70.00 per night)
  • Covered valet parking on site (USD 85.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 35 for adults and USD 17 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Herb N Kitchen
  • Kitty O Sheas
  • 720 Bar and Grill

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (234000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 50

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 118
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 116
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable drinking straws
  • Double-glazed windows
  • Fireplace in reception
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch HDTV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 70.00 per night
  • Covered valet parking fee: USD 85.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60605

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Hilton Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 857 out of 1518 reviews" "
Rating 8 - Good. 277 out of 1518 reviews" "
Rating 6 - Okay. 194 out of 1518 reviews" "
Rating 4 - Poor. 103 out of 1518 reviews" "
Rating 2 - Terrible. 87 out of 1518 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Maarisha

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a prime location. Beautiful lobby too. We were mildly disappointed in the size of our room on the 23rd floor, thought it would be bigger. Not a deal breaker though. The staff at this hotel was top of the line, and absolutely superb! A special shout out to Raquel..very friendly and engaging. Definitely would stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Reza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Parking in the area and at the hotel is wildly expensive.
Stayed 3 nights in Sep 2024

10/10 Excellent

geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dallin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area but great hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zack

Stayed 4 nights in Aug 2024

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness
The $25/day facility fee is BS, it's just a way to force you spend more money in the hotel by letting you "credit" it to your room. Housekeeping did not visit our room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline, Lewisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again! Staff was excellent! Property is beautiful!
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Shanin

Stayed 1 night in Aug 2024

2/10 Terrible

Amber

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

margaret

Liked: Cleanliness, property conditions & facilities
Check in was slow , clerk was hard to hear . Only one usb port in room. Parking overpriced , as usual
Stayed 1 night in Sep 2024

10/10 Excellent

Donet

Liked: Cleanliness
Clean room. Helpful staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

India

Stayed 1 night in Aug 2024

6/10 Okay

Morten Dam

Liked: Cleanliness
Hotel is a bit worn down and cleaning crew came quite late (late afternoon) to clean room. There are a few hidden charges (25USD/day) that you have to pay but arent told in advance. Otherwise its a perfect location and nice old school hotel in walkable distance to downtown Chicago.
Stayed 2 nights in Sep 2024

2/10 Terrible

AHMAD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The person checked us in her name started with an X, was not pleasant at all, does not belong in customer facing jobs. The room is very very small, online i booked a 350 SF room is what was on your site, I doubts it was 200 SF. Be aware of the new fee all Hiltons have been charging lately as this is the 3rd time they do this to me, upon check in they would tell you there is a $25 Destination charge DAILY that you would not get back, you may get some type of credit if you use one of the restaurants. Just another way to make you spend more
Stayed 1 night in Sep 2024

10/10 Excellent

Addie

Travelled with group
Liked: Cleanliness, staff & service, amenities
,
Stayed 1 night in Sep 2024

2/10 Terrible

Kareem, Matteson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024