6/10 Okay
Georgie
22 Oct 2024
Disliked: Staff & service
Strange room layout
Our room layout was quite strange and it was very odd to find that our bed was a murphy bed despite that not being in the pictures of the room.
The man on the front desk said I could not have an hour's late check out because they were fully booked which at the time, I accepted. However when I was in the lobby later that evening I overheard it being offered to someone else who was checking in for a price I would have paid. I then went online to find that the hotel was not fully booked after all and there were at least 5 of my room types available the next evening. I just don't really understand why he took it upon himself to lie. Very strange.
Georgie
Stayed 1 night in Sep 2024