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City Express by Marriott Ciudad Juarez

3.5 star property

Photo gallery for City Express by Marriott Ciudad Juarez

Property amenity
Room, 2 Double Beds, Non Smoking
Reception
Suite, 1 Queen Bed with Sofa bed
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Av. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juárez, CHIH, C.P. 32424
  • Plaza Portales 802
    ‪5 min walk‬
  • American Consulate
    ‪6 min drive‬
  • Paso del Norte International Bridge
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Lobby

Comfort Inn Ciudad Juarez

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
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The price is AU$158
for 1 room
includes taxes & fees
11 Apr - 12 Apr
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About the area

Ciudad Juárez

Located in Ciudad Juárez, City Express by Marriott Ciudad Juarez is in the business district, within a 5-minute drive of Plaza Portales 802 and ITESM Campus Juárez. .This hotel is 3.7 mi (6 km) from American Consulate and 5.9 mi (9.5 km) from Paso del Norte International Bridge.

What's nearby

  • Plaza Portales 802 - 5 min walk - 0.5 km
  • American Consulate - 6 min drive - 6.1 km
  • Plaza Las Misiones - 6 min drive - 6.1 km
  • Paso del Norte International Bridge - 9 min drive - 9.5 km
  • Ysleta–Zaragoza International Bridge - 12 min drive - 11.3 km

Getting around

  • El Paso Union Depot - 26 min drive
  • El Paso International Airport (ELP) - 27 min drive

Restaurants

  • ‪Cabanna - ‬6 min walk
  • ‪Subway - ‬18 min walk
  • ‪Old Mesa - ‬7 min walk
  • ‪Thomas Kitchen Bar - ‬3 min walk
  • ‪Maria Chuchena - ‬1 min walk

About this property

City Express by Marriott Ciudad Juarez

Hotel with free breakfast, steps from Plaza Portales 802
City Express by Marriott Ciudad Juarez offers 114 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 114 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 10 kilometers.
Take advantage of the hotel's room service. A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Ciudad Juárez? This hotel has 409 square feet (38 square meters) of space consisting of conference space and a meeting room. A bus station shuttle is provided at no charge, and free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Area shuttle
  • Free bus station shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 409 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Ciudad Juárez
City Express Ciudad Juárez Ciudad Juarez
City Express Ciudad Juárez Hotel
City Express Ciudad Juarez Hotel Ciudad Juarez
City Express Ciudad Juárez Hotel Ciudad Juarez

City Express by Marriott Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1057 reviews
Rating 8 - Good. 306 out of 1057 reviews
Rating 6 - Okay. 122 out of 1057 reviews
Rating 4 - Poor. 60 out of 1057 reviews
Rating 2 - Terrible. 65 out of 1057 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went great
Stayed 1 night in Dec 2024

2/10 Terrible

MIGUEL ANGEL

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled the world and this was one of the worst hotels that I have ever stayed at. The room was small, outdated and dirty. The bed was tiny and uncomfortable. The food was awful and the customer service was rude and dismissive. When I wanted to discuss issues with my reservation with the manager, the manager was never present. In the USA Marriott is generally recognized as a quality hotel. How this hotel ever became a part of the Bonvoy group and to have the Marriott flag is incomprehensible I would not recommend that anyone stay at this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sergio Genaro Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

8/10 Good

Ruben

Stayed 1 night in Aug 2024

10/10 Excellent

Salvador

Liked: Cleanliness
Vv
Stayed 1 night in Oct 2024

10/10 Excellent

Silvia

Stayed 3 nights in Nov 2024

6/10 Okay

Flora

Well my reservation was wrong my bed was twin y my reservation said queen so I'm disappointed and my room was near from the upstairs and was very noise
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Oct 2024

10/10 Excellent

Maximiliano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Eliandis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

ERICKA, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
It was just ok
Stayed 4 nights in Oct 2024

10/10 Excellent

Maximiliano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , clean and safe 👍
Stayed 1 night in Oct 2024

4/10 Poor

OSCAR, HORIZON CITY

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very simple and small room, the bed was nothing out of the ordinary, but there was a lot of noise, you could hear people talking in the hallway, we couldn't rest.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
A pleasent stay, excellent service and cleanliness.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Oct 2024

10/10 Excellent

roberto

Stayed 1 night in Jul 2024

6/10 Okay

Victor-Antonio, Odessa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Issues with my reservation due to no availability of room when arrived at the Check-In hour (3 pm) - Issues with internet access that made us walk all the way down to the front desk to demonstrate to the lady that the password didn't work and finally, noisy at nights due to the area is a Discoteque area, it is OK, but they do not advise about that, the music is all night long to much.
Stayed 2 nights in Sep 2024

4/10 Poor

Monica J

Travelled with group
Disliked: Amenities, property conditions & facilities
The A/C unit had a musty smell which was almost unbearable. Very small rooms and guests were roudy. Very expensive for the quality.
Stayed 1 night in Sep 2024

2/10 Terrible

Marco

Disliked: Staff & service
I was in the city for an event and needed a room to spend the night. Before the event ended, I booked a room via Expedia with the insurance included. When I got the confirmation the time to check in was at 3 pm the following day. I contacted Expedia and the hotel to explain that I needed the room for that night, both said they could not help and to contact the other party. I requested to cancel the reservation and requested a refund but Expedia said they would not refund my money. I lost the money and had to find another place to sleep that night. Will not use Expedia again.
Stayed 1 night in Sep 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Rene

Liked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024