4/10 Poor
Christopher
Travelled with family
21 Oct 2024
Liked: Staff & service, amenities, property conditions & facilities
This was our send trip to Island of Capri in Missouri. My wife and I were celebrating our anaversary. The first night was fantastic just like we remembered. The second day was one with many stuggles. I had ordered food to take back to our room. The steak was under cooked, the alfredo was dry and the chicken wings were still raw in the midfle. When i contacted the restaurant they seemd bothered . I understand they were busy and short staffed. The only reason i know this was due to the bartender and server were discusding this. The bar was in diarray trash and empy bottles strewn about. They did ask if i wanted new meals but my wife had lost her appetite. The next day i tried to call back to the restaurant and asked to speak to the manager was put on hold then disconnected. I then called the 1800 number and then was told to get in touch with the restaurant. I feel a problem dose not warrent a coversation to come to a resolution. As of now we will not be going back.
Christopher
Stayed 2 nights in Oct 2024