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Melia Cozumel All Inclusive

3.5 star property

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Minibar, in-room safe, desk, iron/ironing board
2 outdoor pools, pool umbrellas, pool loungers
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive
  • Housekeeping
  • Pool

Explore the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Isla de Pasion
  • Cozumel Maritime Terminal
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Grand Premium (2+1)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Ocean View

Melia Ocean View

Melia Ocean View

  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Royal Suite

The Level Royal Suite | View from room

The Level Royal Suite

  • Ocean view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Garden View

Minibar, in-room safe, desk, iron/ironing board

Melia Garden View

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

View from room

Junior Suite (Premium)

  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for The Level Grand Premium

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Room Sea View (2+1)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+1)

  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+2)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+2)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+2)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1002)
The price is AU$409
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About the area

Cozumel

Located in Cozumel (Zona Hotelera Norte), Melia Cozumel All Inclusive is within a 10-minute drive of Museo de la Isla de Cozumel and Punta Langosta Pier. .This all-inclusive property is 3.9 mi (6.3 km) from San Miguel Church and 5.2 mi (8.4 km) from Stingray Beach.

What's nearby

  • Cozumel Maritime Terminal - 7 min drive - 5.6 km
  • Punta Langosta Pier - 7 min drive - 6.3 km
  • San Miguel Church - 8 min drive - 6.3 km
  • Stingray Beach - 9 min drive - 8.5 km
  • Chankanaab National Park - 16 min drive - 14.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬15 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬2 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

Family-friendly beachfront location with 2 outdoor pools
Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and safes. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 187 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at Fish House, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cozumel? This property has facilities measuring 577 square feet (54 square meters), including conference space. Free self parking is available onsite.
Fish House - Onsite restaurant.
El Embarcadero Beach Bar - Onsite bar. Open daily.
El Isleño Swim Up Bar - Onsite bar. Reservations are required. Open select days.
Mole Snack BAr - Onsite bar. Open daily.
Mole - Onsite theme restaurant. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Miniature golf
Paintball
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 80 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1031 reviews
Rating 8 - Good. 301 out of 1031 reviews
Rating 6 - Okay. 116 out of 1031 reviews
Rating 4 - Poor. 60 out of 1031 reviews
Rating 2 - Terrible. 21 out of 1031 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Amanallah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
1 rooms are so damp and smell like swage, you need to do sth for the sewage smell when you charge resort money 2 you need better internet, it is barely working 3 elevators were down everyday, multiple times we had to use stair 4 food variation is limited, it takes 10 minutes to order a tea, at least add a hot water container to your buffet area
Stayed 5 nights in Dec 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but food is not that good and there is only very few restaurants. If you don’t pay level, most likely you will have trouble finding beach chairs with shadowi
Stayed 2 nights in Dec 2024

2/10 Terrible

tracy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible, the staff was rude and I had to pay an additional 4k when we checked in since they couldn't find a payment in their system. I was told I can request a credit in the am and the refund would take up to 10 days. The hotel room was damp and smelled mildewy. the photos on the site are misleading. the all inclusive part doesn't mention staff refusing to provide basic amenities outside certain hours (like a cup of coffee). i asked for a few extra towels since I have kids and a blanket since the room was cold and I was asked why did I need more and maybe they could send some since they are short staffed but the items never came to our room. The bad service and hotel accommodations on the first day forced me to book another hotel the next day. I could share more about the nightmare hotel but I'll save it for now. really read the reviews on this one.
Stayed 7 nights in Dec 2024

4/10 Poor

Judith

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the resort had everything you want from an all inclusive experience
Stayed 10 nights in Dec 2024

10/10 Excellent

Sophia

Stayed 5 nights in Dec 2024

4/10 Poor

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was mediocre, however the buffet was awful. The food was very poor quality, and often overcooked with little flavor. I ordered a cheeseburger fron the snack restaurant and the burger patty was made of soy, with cheap America cheese. The shows were, poor qualify, almost comical, as they attempted to be taken seriously. One night the bartender didn't show up, During the show, so if you wanted drinks, you had to walk half the legenth of the hotel to another bar. During another show the entertainment didn't show, so at the beginning of the show the staff asked which of the hotels guests wanted to sing, karaoke. What a joke.
Stayed 4 nights in Dec 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property needs some upgrades. Beach is wonderful! Ocean in front is murky. Food was very good. Drinks were ok. Plenty of lounge chairs that were clean and comfortable. Enjoyed sitting on the wicker furniture outside the lobby area. Shows were ok.
Stayed 7 nights in Dec 2024

10/10 Excellent

cesar

Stayed 6 nights in Dec 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and worked hard to make our stay comfortable. The food at the buffet was just low average. The meals in the reservation only Fish House was excellent. It was very difficult to secure reservations as they would allow only three per stay. It didn’t make sense as there were many empty tables.
Stayed 7 nights in Dec 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
The staff is very friendly and courteous the entertainment was mediocre the food was below average except for breakfast that was very good there weren't a lot of places you could get snacks if you were hungry at night
Stayed 7 nights in Dec 2024

10/10 Excellent

Pierre Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Dec 2024

10/10 Excellent

SUSAN ELAINE

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 5 nights in Dec 2024

4/10 Poor

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
I booked my trip on Orbotiz and it showed to me a 4 star ALL inclusive resort. An All inclusive means ALL is included however when I got there they tried to upgrade me to what they call Level for an additional $566 for 7 days on top of the $2600 I already paid, I declined. So none of the top tier alcohol(Titos, Patron etc) was included, only well was part of my package. Then at restaurants, if you wanted the lobster, good seafood or even pizza, they charged US dollars extra to get those. You are pretty much stuck with the buffet for every meal. I would not recommend this resort and will never be back. At best this is a 2.5-3 star resort. I was very disappointed in my entire stay. The stay was very nice though.
Stayed 6 nights in Dec 2024

8/10 Good

Laurel, SARTELL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed with the swimming area in the ocean in front of the property, the water was brown. I had read a lot of reviews that stated this resort had excellent snorkeling there is no way you could snorkel in the ocean at the resort. Also the food was the same everyday, you have to make reservations as soon as you get there which we were not told. The staff was great. The beach itself was very nice just not once you got to the water.
Stayed 5 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Belinda, Carthage

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent place to stay. Our Level room was huge! A bottle of wine waiting when we got there! Fully stocked Mini fridge. And the bathroom was perfect for women with a place to get ready outside the toilet area. And cottenlle toilet paper! Fully stocked shower with body wash, shampoo and conditioner. The property was well kept and taken care of daily. The staff was phenomenal. Helped us every day, took care of us, and were so kind. Highly recommend getting the Level Grande room. Private area to sit during the day on tiki loungers, private snack bar, concierge service, and they make your reservations. There was not one thing to complain about with this property. Buffett was excellent, as were the restaurants. Drinks were good, bartenders were so fun and kind. We would go back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Melia. The hotel is older, but the rooms have some modern touches and are VERY clean. I do think the ol' girl is due for a full renovation but overall, no complaints about the hotel itself. The food was good, the drinks were plentiful, and the beach and pool areas are very nice! The staff are all incredibly warm, and go out of their way to make sure you are enjoying yourself. We had Santiago as our concierge, and he was amazing. Ian (beach side and pool), Jose (at breakfast buffet, cooking excellent omelets!), the staff at The Fish House, at Mole, at the Mediterranean tapas restaurant outside - each and every one of them made our stay feel special. The entertainment each night was a lot of fun too. I would give this a solid "A" if I am letter grading, and a well earned 4.7 out of 5 on a number scale. The deduction is only due to the hotel being a bit dated. My family and I look forward to returning!
Stayed 4 nights in Dec 2024

10/10 Excellent

brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay agian
Stayed 7 nights in Dec 2024

6/10 Okay

Francisco Javier

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing else
Stayed 4 nights in Dec 2024

6/10 Okay

Judith

Liked: Cleanliness, property conditions & facilities