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Sunscape Sabor Cozumel - All Inclusive

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunscape Sabor Cozumel - All Inclusive

Aerial view
Outdoor pool, pool umbrellas, pool loungers
2 bars/lounges, poolside bar
Aerial view
Private beach, beach massages, scuba diving, snorkelling

Reviews

7.0 out of 10

Good

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Carretera Costera Sur Km 12.9, Cozumel, QROO, 77600
  • Paradise Beach
    4 min walk
  • Mr. Sancho's Beach Club
    13 min walk
  • Playa Mia Grand Beach and Water Park
    15 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    24 min drive

Room options

View all photos for Deal of the Day

View from room

Deal of the Day

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Tropical View Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Double

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

View from room

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

View from room

Deluxe Tropical View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View King

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Deluxe Ocean Front Double

Deluxe Ocean Front Double

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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4.0 out of 5, Very good, (1001)
The price is AU$320
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Cozumel

Located in Cozumel, Sunscape Sabor Cozumel - All Inclusive is by the sea, a 4-minute walk from Paradise Beach and 13 minutes by foot from Mr. Sancho's Beach Club. .This all-inclusive property is 0.7 mi (1.2 km) from Playa Mia Grand Beach and Water Park and 2.6 mi (4.2 km) from San Francisco Beach.

What's nearby

  • Paradise Beach - 4 min walk - 0.4 km
  • Mr. Sancho's Beach Club - 13 min walk - 1.2 km
  • Playa Mia Grand Beach and Water Park - 15 min walk - 1.3 km
  • Chankanaab National Park - 5 min drive - 5.0 km
  • Chankanaab Beach Adventure Park - 7 min drive - 6.1 km

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬3 min drive
  • ‪Occidental Grand Beach - ‬5 min drive
  • ‪Manatees Swim Up Bar - ‬1 min walk

About this property

Sunscape Sabor Cozumel - All Inclusive

Property with private beach, full-service spa
Sunscape Sabor Cozumel - All Inclusive offers 128 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cozumel property provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sunscape Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Make yourself at home in one of the 128 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at Sunny Side Grill, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.
Sunny Side Grill - This family restaurant is located by the pool. Open 24 hours.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Sunny Side Grill
  • El Patio

Things to do

  • Fitness classes
  • Arcade/games room
  • Boat tours
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Outdoor pool
  • Parasailing
  • Playground
  • Scooter/moped hire
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Waterskiing
  • Windsurfing

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Composting
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Sunscape
Cozumel Sunscape Sabor
Sabor All Inclusive Cozumel
Sabor Cozumel
Sabor Cozumel All Inclusive
Sabor Sunscape
Sunscape Sabor
Sunscape Sabor All Inclusive
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel All Inclusive
Sunscape Sabor Cozumel All Inclusive All-inclusive property
Sabor Cozumel Hotel Cozumel
Sunscape Sabor All Inclusive All-inclusive property

Sunscape Sabor Cozumel - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 192 out of 603 reviews" "
Rating 8 - Good. 145 out of 603 reviews" "
Rating 6 - Okay. 117 out of 603 reviews" "
Rating 4 - Poor. 67 out of 603 reviews" "
Rating 2 - Terrible. 82 out of 603 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a relaxing trip! No loud parties or crazy teens. Just peace and quiet.
Stayed 6 nights in Aug 2024

2/10 Terrible

Teresa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Overall it wasn’t the worst resort. The majority of the staff were great. Check in: We arrived at 1, our room was not ready until a little after 4. The people at the front desk weren’t very helpful on checking status of room. The room was ok, it was small compared to other resorts we have stayed in. Housekeeping was not the greatest, all the did was pretty much make the beds and change towels for clean ones. It didn’t look like they did any actual cleaning (bathroom, sweeping). The food was ok, they had the same menu every day for breakfast, lunch and dinner there wasn’t much variety.
Stayed 6 nights in Aug 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Limited dining and beverage options. Staff was not well educated and would require assistance from management for the simplest of asks.
Stayed 4 nights in Aug 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was poorly kept with trash remaining from the previous night every morning. Very limited dining and beverage options. Food quality was poor.
Stayed 4 nights in Aug 2024

2/10 Terrible

Mallori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel welcome. Most the staff I tried to speak with, didn’t speak English or just stared at me. Bought all inclusive but no one ever explained what that included.
Stayed 5 nights in Aug 2024

10/10 Excellent

Adell

Liked: Cleanliness, staff & service, property conditions & facilities
It is excellent with great options to stay.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT go here. It’s an absolute scam, the photos look nothing like the property. I came to stay for 10 days and left this hotel the same day I came. The front desk said they’d give me a refund but went back on there word. Horrible service, unclean rooms and flies were sharing my food :(
Stayed 10 nights in Jul 2024

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
Upon arrival I have no complaints. Everyone super friendly and very welcoming. After that nothing was the same. Very limited options with places to eat. They would run out of food, plates and that was it. They would not make more food. Online it said room service was available, and they told us to download an app to make it easier. No where on the app was that option available. The bakery limited us to 2 pastry’s per person. The hostesses at restaurants all had attitudes and did not like the fact that we had a party of 7. It was always and inconvenience to ask for a big table. Lastly we were told that it was Secrets, Sunscape, and another resort. Well sunnscape could not go to other resorts and order food. However we saw multiple people from those other resorts at Sunscape eating and there was no problem at all. Which I don’t think there should be. However how is it possible for only Sunscape to struggle with additional wait time, and no food services from the other resorts. Really disappointed in the resort.
Stayed 4 nights in Jul 2024

2/10 Terrible

Martin

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, this place is not what you would expect from an all inclusive. One pool only, two restaurants which are very small and food runs out quick, no room service, door to our room wouldn’t close, water in room smelled really bad, AC had to get fixed, bed was worse the county Jail one, staff was ok. Definitely will not be coming back. Cozumel is awesome but DO NOT STAY AT SUNSET SABOR COZUMEL! everything is so old and out dated. TVs in rooms are 24 inch with only 4-5 channels working.
Stayed 4 nights in Jul 2024

4/10 Poor

Tony

Travelled with family
Disliked: Property conditions & facilities
Arrived and greeted by friendly staff, but our needs were not met as the integrity of our door was not addressed. Our keys didn’t work, even after reprogramming…we easily could bypass the card reader by using a credit card to swipe the lock. When brought to the staffs attention, they admitted sometimes they have to bypass the card reader. They replaced the card reader batteries, which helped but didn’t give us the confidence we liked for our stay. Bakery didn’t have much inventory and guests are limited 2 baked goods per person. Restaurant waits were long and not convenient. Sunscape restaurants were filled with guests from other resorts; yet Sunscape guests are not allowed on other resort sites. I wish there was more access across all resorts (ie pool/drinks), especially when we have to share our restaurants and bars. Sunscape guests are the ones who suffer with extended wait times.
Stayed 4 nights in Jul 2024

6/10 Okay

ANGELICA M

Liked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Chelsy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to eat for an all enclusive but other than that it’s great place to stay. Will need taxi or car to get to main part of the island to shop or go to restaurants.
Stayed 7 nights in Jul 2024

6/10 Okay

Colleen

It’s ok. Nothing to brag about. Food is limited. Same small limited menu at supper and the same thing every night. No top shelf liquor. No restock fridge everyday, but the guy that cleaned our room hooked us up. So eat hamburgers between 12:30 -4:30 and don’t eat supper lol.
Stayed 5 nights in Jul 2024

6/10 Okay

Carla, Menifee

Travelled with partner
Liked: Staff & service
Thank you
Stayed 5 nights in Jul 2024

10/10 Excellent

Travis

Stayed 6 nights in Jun 2024

2/10 Terrible

ESAU

Disliked: Staff & service
Stay away
Stayed 6 nights in Jun 2024

6/10 Okay

Marco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did not seem too happy to work there especially the bartenders, no personality. The food was mediocre at best would not stay there again. I asked the front Dess to fix the air conditioning was not fixed, nor did I get a response from maintenance
Stayed 7 nights in Jun 2024

2/10 Terrible

flora

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not comeback
The overall experience was bad. The service was terrible at the restaurants - it was slow and did not see the waiters more than once while dinning. The waiters were not cordial and seldom smile. No room service, no pool service, no beach service. The policies at the restaurant were inconsistent depending who was host or captain, such as dress attire and possibility of combining tables to accommodate our large group. The food was almost decent and if there was no buffet the portions were very small. I can go on and on but the bottom line is you need new management and a overhaul on the buildings.
Stayed 6 nights in Jun 2024

6/10 Okay

Jose

Stayed 1 night in Jun 2024

8/10 Good

Selena

Travelled with partner
Liked: Staff & service, amenities
I liked the Sunscape Sabor resort however, our room could have been cleaner. The bathroom sink continued to back up, when I reported it twice no one came to fix it! The courtesy, friendliness, and professional conduct of the staff was great. The language barrier caused communication problems. The resort should have more to do for adults especially at night. The band, dance show and karaoke was great! Too short. For adults to continue enjoying the night life you have to leave the resort! We really enjoyed karaoke but it ended after only an hour! 😌 The band was great and we were dancing but it also ended after only an hour! 😟 The connecting resorts that are sister resorts didn’t have night life for adults either. If they did we were not aware. Lastly, the 90 minute, which turned into TWO hour session of soliciting guest go buy an expensive membership was not a good thing! It was deceitful, trickery how we were solicited at the airport thinking we were just getting van service to the resort. Though the perks were not bad, I’m not sure it was worth TWO hours of sending several people to convince my husband and I after we respectfully said “No we can’t afford it”
Stayed 5 nights in Jun 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness
Have been going to Sunscape for over 15 years. They have given it a much needed renovation. Rooms and AC are fantastic Dining options are not the best though. Since we had the grand kids we were severely limited. As we always prefer the all inclusive aspect and in previous visits we had four different options. Now there is only 1 full time cafe with limited seating and long wait lines. The other option was for evening only. Staff was good but eating options left alot to be desired. There are other restaurants on the same footprint, one is NO KIDS at all and the other you have to purchase meals. So much for the all inclusive
Stayed 5 nights in Jun 2024

2/10 Terrible

JOSE DE JESUS

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For starters, is not all inclusive. If you want more sodas or alcoholic beverages in you fridge you need to pay for it, I called at least 5 times to let them know my fridge wasn't working and never got fixed, they didn't clean my room one day,just a few employees were helpful. Definitely never going back to this hotel.
Stayed 6 nights in Jun 2024

8/10 Good

Phyllis, Henrico

Stayed 5 nights in Jun 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was the dishes and broken glasses left outside of rooms for days. Other than that the resort was great, quiet and relaxing.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sanjit singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024