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Canopy by Hilton Dallas Uptown

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton Dallas Uptown

Restaurant
Exterior
View from room
Reception
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
2950 Cityplace West Blvd, Dallas, TX, 75204
  • McKinney Avenue
    12 min walk
  • Baylor Medical Center at Dallas
    4 min drive
  • American Airlines Center
    4 min drive
  • Dallas, TX (DAL-Love Field)
    18 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Terrace (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Terrace (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, City View (Hearing)

  • 33.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Travis)

View from room

Suite, 1 King Bed (Travis)

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

  • 34.4 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Terrace

Room, 2 Queen Beds, Terrace

Room, 2 Queen Beds, Terrace

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Cole)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Cole)

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Dallas

Located in Dallas (Oak Lawn), Canopy by Hilton Dallas Uptown is within a 5-minute drive of Dallas World Aquarium and American Airlines Center. .This hotel is 2.5 mi (4.1 km) from Dallas Market Center and 2.9 mi (4.6 km) from Kay Bailey Hutchison Convention Center.

What's nearby

  • Dallas World Aquarium - 3 min drive - 3.9 km
  • American Airlines Center - 4 min drive - 3.9 km
  • Kay Bailey Hutchison Convention Center - 4 min drive - 4.7 km
  • Dallas Market Center - 4 min drive - 4.1 km
  • Reunion Tower - 5 min drive - 5.5 km

Getting around

  • Cityplace West & Noble Tram Stop - 1 min walk
  • Dallas Union Station - 11 min drive
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪The Rustic - ‬5 min walk
  • ‪Village Burger Bar - ‬3 min walk
  • ‪Mi Cocina Uptown - ‬7 min walk
  • ‪Sip Stir Cafe - ‬4 min walk
  • ‪Velvet Taco - ‬5 min walk

About this property

Canopy by Hilton Dallas Uptown

Hotel with a fitness center, near American Airlines Center
Canopy by Hilton Dallas Uptown offers 150 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Free Ride or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Free Ride - Onsite café.
Upside - Onsite rooftop bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 36.00 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10.00-20.00 for adults and USD 10.00-15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Free Ride
  • Upside

Things to do

  • Fitness centre
  • Free bike hire

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Mini fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 for adults, and USD 10.00 to 15.00 for children
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy Hilton Dallas Uptown Hotel
Canopy Hilton Dallas Uptown
Canopy by Hilton Dallas Uptown Hotel
Canopy by Hilton Dallas Uptown Dallas
Canopy by Hilton Dallas Uptown Hotel Dallas

Canopy by Hilton Dallas Uptown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 742 reviews" "
Rating 8 - Good. 107 out of 742 reviews" "
Rating 6 - Okay. 34 out of 742 reviews" "
Rating 4 - Poor. 14 out of 742 reviews" "
Rating 2 - Terrible. 25 out of 742 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful hotel - so chic!!
Stayed 1 night in Aug 2024

10/10 Excellent

Raun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel and close to everything.
Stayed 2 nights in Aug 2024

8/10 Good

Tracy

Liked: Staff & service, amenities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay and overall great experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mauricio

Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad Service
The front desk check in went smooth and was lovely. I went to the bar to order food and the girl ignored me for a bit before taking my order. Then I went up to my room, walked in, and it was so hot and stuffy. Room temperature was 76 despite turned to 70. I couldn’t open the blinds of the corner city view room I paid for because it was just way too hot. I received a check-in text message asking how it was going and I responded about my room temp. This was around 7:30PM. No one messaged me until 11:30PM. At breakfast I had asked for a glass with ice to drink a cranberry juice and she goes “just put a straw in that and drink it”. Just truly awful service all around.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

tyra

Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canopy Hotel
The hotel is new and modern. Some of the staff were rude and the bar upstairs was closed until 5 pm but still worth staying here. It’s in a great area and walking distance to restaurants and bars. There is no pool but so many other things to do, didn’t miss it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rondale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Stayed 1 night in Jul 2024

2/10 Terrible

Kathryn, San Diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk never answers the phone. Ever. Zero customer service. Understaffed or uninterested in helping guests. Rude. Better off staying in an Airbnb. People were unable to call our room directly due to staff not answering phone. Towels were filthy; had pubic hairs on them. Will not be back. Could not even get a request in for new towels via phone. Had to walk down. And then had to wait while person talked on phone. Canopy needs to hire more employees and fix customer service issue.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back.
Everything was great. Special shout out to Stacy the Valet. He was so much fun to interact with. Professional, kind and positive.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!! I liked everything about this place, I will highly recommend to my friends and family
Stayed 1 night in Jul 2024

10/10 Excellent

Demaceo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and conveniently located. Would stay again
Stayed 3 nights in Jul 2024

6/10 Okay

Aliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024