Holiday Inn Express & Suites Dallas Central Market Center by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Dallas Central Market Center by IHG

Lobby
Reception
Reception
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
7800 JOHN W CARPENTER FREEWAY, Dallas, TX, 75247
  • Parkland Memorial Hospital - UT Southwestern
    ‪6 min drive‬
  • Dallas Market Center
    ‪7 min drive‬
  • American Airlines Center
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Dallas

When you stay at Holiday Inn Express & Suites Dallas Central Market Center by IHG in Dallas, you'll be near the airport, within a 10-minute drive of Dallas Market Center and American Airlines Center. .This hotel is 6.9 mi (11.1 km) from Kay Bailey Hutchison Convention Center and 11.9 mi (19.1 km) from Galleria Dallas.

What's nearby

  • University of Texas Southwestern Medical School - 4 min drive - 4.6 km
  • UT Southwestern Medical Center - 5 min drive - 4.4 km
  • Parkland Memorial Hospital - UT Southwestern - 6 min drive - 5.8 km
  • Dallas Market Center - 7 min drive - 8.1 km
  • American Airlines Center - 8 min drive - 8.8 km

Getting around

  • Bachman Station - 4 min drive
  • Dallas Medical-Market Center Station - 10 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Jack in the Box - ‬10 min walk
  • ‪Derby Restaurant Dallas - ‬15 min walk

About this property

Holiday Inn Express & Suites Dallas Central Market Center by IHG

Hotel in Dallas with free breakfast and a fitness center
Holiday Inn Express & Suites Dallas Central Market Center by IHG offers 111 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 111 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Dallas Market Cter
Holiday Inn Express Suites Dallas Central Market Center
Holiday Inn Express Suites Dallas Central Market Center by IHG

Holiday Inn Express & Suites Dallas Central Market Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 685 reviews
Rating 8 - Good. 139 out of 685 reviews
Rating 6 - Okay. 47 out of 685 reviews
Rating 4 - Poor. 24 out of 685 reviews
Rating 2 - Terrible. 50 out of 685 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms with no working air! Very uncomfortable! 👎

I don't care how cold it is outside. I want my room to be cool when I sleep, not blowing warm air because the front desk said something about the chillers on the roof not working (whatever that means). Their solution....provide a box fan, if available...none left when I was there, or in their words...."Just turn off the thermostat". I would expect this from some dump of a motel, not a Holiday Inn Express that is almost completely renovated. Won't stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from check in, parking and my room. Also the staff were really nice helpful and friendly. I would definitely stay again and recommend to family and friends.
Stayed 1 night in Jan 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

alessio

Business traveller
Disliked: Cleanliness, staff & service

Quite disappointing stay

Over the course of my five-day stay, I had to change rooms four times due to the following issues: A non-working heater, A non-working heater with no hot water, A working heater and hot water but a damaged TV, Finally, a room where everything was functioning correctly. While I appreciate the staff who assisted with these issues, it is hard to overlook the inconvenience of moving rooms three times and the high number of problems encountered. Additionally, my coworker, who was staying in a separate room, faced several issues as well. She had to change rooms twice due to non-functioning hot water from the second day of her stay. Furthermore, her new room was not fully cleaned upon arrival, and even after it was cleaned, a used towel from a previous guest was left hanging in the bathroom. To further complicate matters, I was misled by both the front desk personnel and the General Manager, who informed me that two nights from both of my reservations would be comped. Unfortunately, I later discovered that only two nights of one of the two stays were comped, not as I was told. These issues not only reflect poorly on the hotel's operations but also demonstrate a lack of attention to detail and clear communication. I am disappointed with how my stay was handled and, especially, with the misleading information provided by the General Manager.
Stayed 5 nights in Jan 2025

10/10 Excellent

Diana

Stayed 4 nights in Jan 2025

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Stacie

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice comfortable bed

The most comfortable bed I have ever slept in. I would stay here again just to sleep in the bed. Pretty clean for the most part. The tile floor felt like it hasn’t been cleaned. The faucet had no pressure but the shower had great pressure. Other than that I would rate it a 4 1/2 out if 5.
Stayed 4 nights in Jan 2025

10/10 Excellent

Autumn

Stayed 1 night in Dec 2024

8/10 Good

Candance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing missing was shuttle to airport.
Stayed 1 night in Dec 2024

2/10 Terrible

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Find a different hotel

Told us they had shuttle service twice and then no shuttle service at that hotel at the time we had to leave for the airport. We even called down to confirm the night before.
Stayed 1 night in Dec 2024

10/10 Excellent

Grazyna

Stayed 1 night in Dec 2024

10/10 Excellent

Gloria M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Staff were friendly; the hotel was clean and inviting. Breakfast was very good: loved the turkey sausages and cinnamon rolls! The room was spacious and clean. Staff was accommodating; they still cleaned my room even though I didn’t leave out until after noontime, and they allowed me to checkout an hour later than normal. Yes, I would stay again. The only negative is there aren’t many restaurants around but it’s a quiet area.
Stayed 5 nights in Dec 2024

10/10 Excellent

HISAO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Irma

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Warm/Hot water didn’t work
Stayed 1 night in Dec 2024

4/10 Poor

Jimmy

Liked: Cleanliness, property conditions & facilities
Was not given the room I reserved
Stayed 2 nights in Dec 2024

8/10 Good

Daryle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice a convenient. Staff was nice and rooms were very clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Abul

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not like there service
Stayed 2 nights in Dec 2024

6/10 Okay

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Qtijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian J

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I would give the hotel a high rating. The room was clean; bed and bathroom were pristine clean. It was nice and quiet at night for sleeping and there was ample parking. From my experience, I would recommend this hotel wholeheartedly!
Stayed 5 nights in Nov 2024

10/10 Excellent

Sheila

Stayed 1 night in Nov 2024