The hotel itself is very nice. The staff is lovely! My room was not equipped to use the pull out couch so if you want just the bed that would be perfect. The actual mattress was extremely comfortable, the pull-out couch was borderline a nightmare. My friends did not sleep at all due to how uncomfortable it was for various reasons, thickness, coils popping through etc. But all that being said, the hotel was extremely apologetic and refunded the entire nights stay! Knowing this and with the hotel doing the right thing, I wouldn't hesitate to stay there again. They made a wrong right, and I would give them a second shot, I would choose rooms differently in the future.